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Ninja Shark

Ninja Shark (page 2 of 3)

4.7 from 42 reviews

Reviews

4.7

42 reviews
5
(39)
4
(0)
3
(0)
2
(0)
1
(3)
  • Product Quality
    4.2 (15)
  • Return Claim MadeYes (4) · No (10)
  • Shipping
    5.0 (8)
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  • Verified customer

High quality product and very friendly customer service!

published

The mask arrived today and was extremely impressed with the quality. I am also very impressed with their customer service. Will definitely buy again and I highlt recommend!

Ann Wilde

Ann WildeGreater Melbourne (Outer), VIC

  • 6 reviews

Customer service

published

I ordered a snorkel mask but the courier company lost the package. Andrew from Ninja Shark acted at the speed of light and sent a new mask by express delivery. Andrew responded immediately to my emails and kep me informed throughout the process - this is customer service at its best!

Super fast delivery

published

Ordered late sunday night, received early monday afternoon. Fastest online delivery ive ever received. Happy with product aswell. Would recommend

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DaniP

DaniPGold Coast

  • Verified customer

Amazing customer service

published

Haven't had the chance to try the equipment yet but if it is half as good as the customer service then we won't be disappointed. Andrew answered all questions quickly, nothing was too much trouble, received snorkels really quickly. Brilliant!

Wow that is speedy delivery

published

Could not be happier. The items were delivered so fast and are exactly what I wanted. Would definitely order again.

Jdatbundy

JdatbundyWide Bay-Burnett, QLD

  • 3 reviews
  • 1 like
  • Verified customer

Great communication

published

Love the fact this is an Aussie company. I bought the ladies full mask and it looks much better quality than one I had purchased off eBay last year, all be it double the price. Great communicationfrom ordering to delivery.

Review collected in partnership with Ninja Shark

Robyn

RobynVIC, 3977

  • Verified customer

Woohoo..... can’t wait to try this out!

published

I haven’t had a chance to try my new gear yet, however the service has been fantastic, my items were delivered in record time. I emailed them with a few queries and was answered asap. No complaints here so far! My (pink) snorkeling set looks awesome, now just need somewhere to test them out..... Bali in August, but hoping to try them out before then! Thanks again for my prompt order Ninja

1 comment
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Review collected in partnership with Ninja Shark

Warren

WarrenTerrigal NSW

Superb customer service and communications

published

Excellent product but even more impressive was the wonderful customer service provided by Andrew and his team. Ordered the mask on Sunday, received the tracking emails Monday - product delivered in perfect condition Tuesday. Great followup as well !

1 comment
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Joe S

Joe SShellharbour

  • 2 reviews
  • 1 like
  • Verified customer

Great for me.

published

Vision is much better than normal goggles. No fogging or leaks in the mask.
Main reason for purchase is that I cannot have a rubber snorkell in my mouth.
Excellent product!

1 comment
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Review collected in partnership with Ninja Shark

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Viv

VivAdelaide

  • 2 reviews
  • 1 like
  • Verified customer

Good Bloke

published

I had a slight issue at first with payment, but Andrew gave me the right advice and all went well. The package arrived very smartly, earlier than expected and was extremely well packaged. I like the range available at Ninja Shark and Andrew goes all out to make it a pleasant and enjoyable experience. Top marks to a top Bloke.

1 comment
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Review collected in partnership with Ninja Shark

Larry

LarryAdelaide

  • Verified customer

Great product - great service

published

Great product my family loves the ninja shark masks. Easy to use and comfortable. Great service Andrew even posted them to Tasmania, so we could use them on holidays.

1 comment
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Review collected in partnership with Ninja Shark

  • Verified customer

awesome snorkel

published

my son loves the full face snorkel he wanted for his bday he is stoked how well it works and spends hours down the beach

1 comment
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Review collected in partnership with Ninja Shark

Adam

Adam

  • 2 reviews
  • 2 likes

Great Gear

published

I love this new gear of mine! Love how easy it is to breath out your nose and mouth when snorkeling.
Love how easy it is to fit and how much vision you have under water.
Brilliant idea, love it

1 comment
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  • Verified customer

best snorkelling gear i have used

published

this item is the best underwater device I have used easy to carry, doesn't fog up and very comfortable to wear , the fact it has go-pro fittings is a brilliant inclusion

1 comment
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Review collected in partnership with Ninja Shark

HJQ

HJQSydney, NSW

  • 3 reviews
  • 1 like
  • Verified customer

Absolutely brilliant (fast postage and the masks work)

published
1 comment
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Bel

Bel

  • 2 reviews
  • 1 like
  • Verified customer

great service and product

published

The products I have purchased are of high quality, and worth every cent! I found them not expensive and they also follow up to make sure you’re happy with what you’ve received! Delivery is very fast! Will def be buying more

1 comment
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Review collected in partnership with Ninja Shark

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Absolutely love the products!!! Will be buying again

published

We bought the snorkel and fin kit and it works wonderfully!!The family loved it ,will be buying from this company again!!

1 comment
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Review collected in partnership with Ninja Shark

  • Verified customer

Couldn't be happier

published

Excellent product, excellent service. Couldn't be happier! With so many online shopping disappointments, ninja shark is that one wonderful exception.

1 comment
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Review collected in partnership with Ninja Shark

  • Verified customer

Comfy goggles

published

The ninja shark full face goggles are great...so comfy to wear...and now I CAN talk underwater. Highly recommend to snorkellers of all ages. Thanks for such a great AUSTRALIAN product. Robyn Gibbs.

1 comment
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Review collected in partnership with Ninja Shark

Fantastic product and service!

published

Completely exceeded expectations. This a an amazing product. Highly recommended. Service is excellent too. Can’t recommend this product highly enough.

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Page 2 of 3
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Questions & Answers

Judith K.

Judith K.asked

I just borrowed my grandsons mask and the snorkel piece came off due to a wave. It is lost out there in the Pacific ocean now.
Can I Buy the snorkel piece only for a S/M mask.
I live in Australia, Byron Bay.

No answers
suewasz

suewaszasked

Hi NinjaShark Company, I live in Perth WA, and I want to order a full face mask, problem is I Need it ASAP, going on a cruise in early march, it is 14/2, what are my chances of getting delivery soon?
Regards
Sue.
email: suewaszkinel@hotmail.com

1 answer
Mick
Mick

They are very quick at delivery but you will need to go on the Ninja Shark website and ask them directly.

Suja

Sujaasked

Any specials during Christmas?

2 answers
Ninja Shark
Catalin A.Ninja Shark

Hi Suja,

Of course we do.

Go online to our website and you will find out more.

Cheers,
Andrew

Judith K.
Judith K.

I just lost the snorkel part of my grandsons mask, can I purchase the snorkel piece seperately.

Get an answer from our members and Ninja Shark representatives

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