Customer Service is Great
Like some other reviewers, I was a bit surprised by the upfront costs. Not sure which was precisely the finance company and which was the car company.
Aside from this nasty surprise, the customer service since has been fantastic. Whenever I call, they answer quickly, are very friendly and helpful.
Questions & Answers
Trying to obtain finance for a new vehicle with Nissan Finance (The Vehicle is a Nissan). They have made my approval conditional upon paying out a personal loan that still has 12 months remaining (Roughly $5k). I have tried reading the National Consumer Credit Protection legislation but I am no contracts lawyer. Does anyone have any insight on this?
Hi just wondering why a motor vehicle dealership is adding $990 as a facilitation fee on top of $450 establishment fee ? Thanking you
The $450 establishment fee goes to the finance company.. to cover their costs The $990 is for the dealership because they set up your loan,they did all the contracts etc its a commission but the dealers call it a faciliation fee but its actually a commission to dealer the customer pays for the dealership to set up the loan. All the dealers do it. better off going to a bank for a car loan
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