I'd love to sleep on this mattress if it ever arrives!
I ordered a Noa Luxe King back in late July and am yet to receive anything. Their website allows you to pre order and my ETA was originally 4th August. As of now it's 13th September with no indication if this mattress will ever come. No other correspondence came from Noa and it has been up to me to track where it has been.
Noa's response "As indicated, the mattress is out of stock".
Oh I'm also sure that it's a illegal to have an "on sale" price if your product is never actually sold at the "original" price. Noa has had sale after sa...le and I'm sure their mattresses are never actually sold at the higher value. This is a marketing trick and I'm sure it's unethical and illegal. Taken straight from the ACCC: Businesses may also mislead consumers about prices if they: promote a ‘sale’ or ‘special’ price which is not in fact a temporary sale price, thus creating an unwarranted sense of urgency to make an immediate purchase
Extremely poor customer service
Tried mattress for a week but was too firm for my wife. Mattress only took a few days for delivery however when I requested to return it they advised earliest pick up date was in 4 weeks time. And no refund till they pick it up. Would suggest you look elsewhere for a mattress with a company with better customer service.
Bad Ache Galore
I purchased the Noa Luxe along with their Sunset Frame (which I have already reviewed- poor quality). Every mattress's comfort and usablity is dependent on the user. For my partner and me, it was bad. We woke up with back aches due to the poor support provided. A friend of mine recommended the Noa Luxe - but his mattress felt slightly firmer than ours. Perhaps a manufacturing flaw/inconsistency?
I ended up purchasing a Chriopedic Mattress (Australian Made!) and am so much happier- and so are our backs.
Purchased in March 2021 at Noa Home Australia.
- The Luxe Queen
Very firm but otherwise excellent
Ordered the mattress and it was delivered very fast (within a few days). It is heavy (which is indicator of coils so not a bad thing) and expanded quickly. I love the design with Tencel cover, micro-coils, bamboo charcoal latex, and memory foam all Reach/Oeko-Tex certified. Certainly there is no noticeable chemical smell. I'd previously bought an Eva with micro-coils which I like (adding extra comfort/support with good airflow), but they stopped using them to save money and so I switched to Noa for this purchase.
I like the fact that it has m...inimal additional foam (which give cloud like comfort but quickly sink causing sagging). The mattress is *very* firm and supportive. Lovers of soft mattresses won't like it. Having said that it has enough give so that you don't feel that it is hard, or feel any springs. I added a wool topper a bit to offset that - still not cloud like but a good mix of comfort and firmness. It took a while to get used to but now my morning sore back is gone (improvement wasn't instant but progressive) and my wife has commented she no longer gets pains from bed. All in all I would recommend - especially if you like a firm mattress (and add a topper if you want firm with a little extra softness). My guess is that the firmness will pay off in longer life also (won't sink anytime soon).
Purchased in January 2021 at Noa Home Australia for $1,149.00.
The reviewer stated that an incentive was offered for this review
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Take the risk, sleeping in everyday now
This mattress is SO COMFY!! I can't stop sleeping in and I don't want to get out of bed. I used to have slight back pain on my previous mattress (Sealy posturepedic) and decided to upgrade, now I wake up with zero back pain. We almost bought a Maddison Luxury ($1,800) as it felt comfy but the reviews were horrible and we decided to take a chance on NOA not knowing anything about the brand. The 100 day sleep guarantee gave us the confidence to take the risk.
Don't believe the deliver issues that you've read in old reviews, they have since changed transport providers (in Sydney anyway) and our mattress came in 2 days since ordering it.
I would recommend this mattress to anyone.
Purchased in January 2021 for $1,150.00.
- The Luxe Queen
Waited for over a month and finally received my order
The new luxe mattress is quite heavy and dense which probably makes the delivery a bit harder and longer than expected. However, it turns out worth the wait. The firmness is true as indicated. It does keep me cool during the night even with my heavy duty goose duvet. Maybe a little bit too cool for me who is not a hot sleeper. It probably is a good thing though to sleep with a lower temperature. I will try to add some met on top of the mattress if I can't stand the coolness. Overall, the produce is great and genuine, just with a long transiting period.
Purchased in September 2020 at Website for $1,199.00.
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|Type||Gel Memory Foam, Latex and Pocket Spring||Gel Memory Foam, Latex and Pocket Spring||Gel Memory Foam, Latex and Pocket Spring||Gel Memory Foam, Latex and Pocket Spring|
|Thickness||31 cm||31 cm||31 cm||31 cm|
|Country of Manufacture||China||China||China||China|
|Manufacturer Warranty||15 year(s)||15 year(s)||15 year(s)||15 year(s)|
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