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Noa Mattress

Noa Mattress

Queen, King, Double, etc...
4.4 from 265 reviews · View Statistics

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Reviews

2.8

5 reviews
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  • King
  • Verified purchase

Do not recommend. Wake up in pain every morning.

published

Alright, so after months and months of sleeping in this mattress I have to say it’s a waste of money. Specially if you sleep on your side. It’s hard as a rock, hot and sweaty and you’ll wake up in pain. about to order a mattress topper to remediate the problem. I do not recommend it at all. Wish I had returned in time.

Purchased in December 2019.

Value for Money
Incentivised ReviewNo
Sleeping PositionBack and Side
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back IssuesNo
Caused DiscomfortYes
Heat RetentionYes
SaggingNo
Perceived FirmnessVery Hard
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

  • King
  • Verified purchase

Firm mattress

published

Did not expect it to be as firm as it is. Nothing Our mattress topper did not fix. Now love it and do not want to leave it each morning.

Value for Money
Customer Service
Incentivised ReviewNo
Sleeping PositionSide
Adjustment PeriodMonths
Pre-existing Neck / Back IssuesYes
Caused DiscomfortNo
Heat RetentionYes
SaggingNo
Perceived FirmnessVery Hard
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

Angelique

AngeliqueNorthern Region, NSW

  • King
  • Verified purchase

Wish i had returned before 100 day trial finished

published

Quite a firm mattress, I thought I would get use to it, however nearly a year and a half on and its still not the best nights sleep, I can't say I've ever had a good nights sleep on it. The inital trial period came and went, at the time i had three year old twins and a one year old, so getting a full nights sleep never happened anyway always in and out tending to the babes, but now that i can sleep without too much interuption, i do regret purchasing our NOA mattress and will look at updating when i can afford it, such a shame. I am much more comfortable in my children's basic single mattresses from Harvey Norman.

Purchased in November 2018 for A$899.00.

Value for Money
Customer Service
Incentivised ReviewNo
Sleeping PositionSide
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back IssuesNo
Caused DiscomfortNo
Heat RetentionYes
SaggingNo
Perceived FirmnessVery Hard
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

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Lynn

LynnNortheast, VIC

Beware of international fee charges when paying with credit card

published

I have been charged an international service fee of $27.16 by my credit card company. Be aware this could happen to you as well. I disputed it with the credit card company and it has been reversed thankfully. Just something to be aware of. First thoughts regarding the mattress is that it is hard as a rock (3 nights slept on it so far) but we will give it a few more days/weeks before making a final decision to keep it or not. Also, it is quite heavy and there are no handles on the sides to manoeuvre it around.

Purchased in February 2020 at online for A$799.00.

Value for Money
Customer Service
Incentivised ReviewNo
Sleeping PositionSide
Pre-existing Neck / Back IssuesNo
Caused DiscomfortNo
Heat RetentionNo
SaggingNo
Perceived FirmnessVery Hard
1 comment
Noa
Maggie H.Noa
Jane

JanePerth, WA

  • 2 reviews
  • King
  • Verified purchase

Very happy with this mattress!

published

Purchased in November 2019 for A$849.00.

Value for Money
Customer Service
Incentivised ReviewNo
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back IssuesYes
Caused DiscomfortNo
Heat RetentionNo
SaggingNo
Perceived FirmnessVery Hard
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

See all Noa Mattress reviews

Questions & Answers

Holly B.

Holly B.asked

Noa Mattress

Hi, I'm looking at mattresses for my toddlers first 'big bed'. Is the Noa too firm for toddlers who obviously way alot less than adults?

3 answers
Sally J.
Sally J.

My grandson has a Noa mattress, they said it’s great, they also chose it because it was the best for kids with allergies

Holly B.
Holly B.

Thanks Sally!

Noa
Maggie H.Noa

Hi Holly,

Thank you for writing us and for your interest in our mattress selection.

Our mattresses are great for children and adults alike, and have been purchased by many parents across all the countries in which we operate.

If you're looking for a softer mattress, we would recommend going with our Noa mattress.

Please let us know if you have any further questions, we'll be more than happy to help :)

Rachael

Rachaelasked

King

Hi there,
We recently purchased a Noa mattress and bed frame. The bed frame sits flush against the wall, but the mattress sits a few inches away from this inside the frame. We’ve checked the instructions and this seems to be how it is made. This means pillows just start to creep behind. It’s really quite uncomfortable. Is this how it should be?? Have we missed something?

2 answers
Noa
Maggie H.Noa

Hi Rachael,

First and foremost, we would like to sincerely thank you for your most recent purchase with us.

We can assure you that the space around your mattress is completely normal.

Our mattresses and bed frames are designed for country specific sizes (mattresses, bed frames and bedding / linens). When designing a product, we must keep in mind that customers across the country may be using mattresses from other brands (some of which are thicker in height and width). Additionally, in the mattress industry, there is typically a tolerance of +/- 3 to 5 cm as these products are handmade.

In other words, this additional 3-5cm on the length and width are there purposefully. Lastly, we must be mindful of some customers using different types of linens and in some cases tucking in thick duvet covers and sheets. Brief, inner mattress areas are rarely the exact dimensions of the mattress - manufacturers always add a little for flexibility (either for thicker mattresses or tucking in sheets / quilts / duvets).

If there's absolutely anything else that we can assist you with, please don't hesitate to let us know.

With kind regards,

Maggie

Rachael
Rachael

Unfortunately I think you have misunderstood my query. I completely understand that there could need to be a design to accommodate a 3-5cm around the mattress in the frame. This is not the issue. The issue is that there is a huge gap at the headboard end against the wall which means that pillows fall behind. I will take photos to show. I think it is potentially a design fault that many others would have experienced.
We are contemplating returning the product unfortunately.
Thank you for yo response, we really appreciate you coming back to us.

Roberto P.

Roberto P.asked

Noa Mattress

Have purchased a Noa mattress over 3 weeks ago and have no news as to delivery date, can someone please let me know what phone number can i call? Thanks

4 answers
Darn
Darn

The phone number I tried just went to a voicemail, I don't think they check it.
I was able to get a faster response by going through the sales process on the site and then using the cat feature.
Good luck, I cancelled mine after just over 2 weeks of them not delivering and giving me the runaround.

Noa
Maggie H.Noa

Hi Roberto,

Thanks so much fo reaching out to us on Product Review - we did get in touch with you by email yesterday and have noticed that your order has been successfully delivery since :)

Please don't hesitate to reach out to us at any time if we can be of further assistance to you.

Roberto P.
Roberto P.

Hi Maggie,
Thanks for the update, yes surprisingly after waiting for 3 weeks and sending this post last Sunday I was contacted the following day Monday and delivery of the NOA mattress occurred, was initially surprised to see mattress being delivered in a rollup box, but once opened it automatically inflated and yesterday was our first night sleep on the same, all good so far. Thanks

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Details

Compare all 5 Noa Mattress
Noa Single

Noa Single

4.3
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Noa Double

Noa Double

4.6
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Noa Queen

Noa Queen

4.5
(146)
CategoryMattressesMattressesMattressesMattresses
Price (RRP) A$799.00A$999.00A$899.00A$1,099.00
Type Latex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket Spring
FirmnessMedium FirmMedium FirmMedium FirmMedium Firm
SizeSingleDoubleKing SingleQueen
Thickness28 cm28 cm28 cm28 cm
Country of ManufactureChinaChinaChinaChina
Manufacturer Warranty15 year(s)15 year(s)15 year(s)15 year(s)
Compare all 5 Noa Mattress

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