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- 2 reviews
Selection and ordering online was easy, slight mix up with delivery but it was Christmas and COVID.. the mattress is bliss, VERY firm which I love, no where near as hot as my old mattress. Recommended to two friends, one has already bought and loves hers, the other will order soon..
Purchased in for $1,300.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionFront
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues No
- Caused Discomfort No
- Heat Retention No
- Sagging No
- Perceived Firmness Very Hard
Review collected in partnership with Noa
The mattress is a bit hard for my liking but I understand that this is necessary to provide good support for the back and it works! I suffer from backache for my years and had been going thru lots of massage and TCM therapies (wasted lots of $$$). After sleeping on this bed my problem suddenly disappear and I no longer need to spend money on the therapies. I’m sooooo happy about this. Thank you Noa!
Haven’t noticed any difference in the quality of my sleep yet. Not sure about the durability yet since mine is still very new (a month old).
Purchased in for $449.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodWeeks
- Pre-existing Neck / Back Issues Yes
- Caused Discomfort No
- Heat Retention No
- Sagging No
- Perceived Firmness Very Hard
Hi Claire,
Thank you for your candid feedback....
Read more We're thrilled to know that your new Noa mattress has proven to help you with your long term backache. We wish you many more comfortable and restful sleeps :)Review collected in partnership with Noa
Alright, so after months and months of sleeping in this mattress I have to say it’s a waste of money. Specially if you sleep on your side. It’s hard as a rock, hot and sweaty and you’ll wake up in pain. about to order a mattress topper to remediate the problem. I do not recommend it at all. Wish I had returned in time.
Purchased in .
- Value for Money
- Incentivised Review No
- Sleeping PositionBack and Side
- Adjustment PeriodI never got used to it!
- Pre-existing Neck / Back Issues No
- Caused Discomfort Yes
- Heat Retention Yes
- Sagging No
- Perceived Firmness Very Hard
Hi Pedro,
Thank you for taking the time to share your comments regarding your Noa mattress....
Read more We're truly sorry to hear that it isn't a good fit for your sleep needs and preferences. We completely understand that our mattresses may not be suitable for all of our customers, which is why we proudly offer our 100-night trial, during which point the mattress can be returned for a full refund, no questions asked. Kindly note that our mattress designs were specifically made for warmer climates, and heat retention may be caused by other factors such as body heat, as well as the material of the mattress protector and / or sheets, to name a few. With regards, MaggieReview collected in partnership with Noa
Did not expect it to be as firm as it is. Nothing Our mattress topper did not fix. Now love it and do not want to leave it each morning.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodMonths
- Pre-existing Neck / Back Issues Yes
- Caused Discomfort No
- Heat Retention Yes
- Sagging No
- Perceived Firmness Very Hard
Hi Julie,
Thank you for sharing your comments, we're so happy to know that you're happy with your new Noa mattress!...
Read more Wishing you many more restful sleeps (and mornings) on it :) With regards, MaggieReview collected in partnership with Noa
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Quite a firm mattress, I thought I would get use to it, however nearly a year and a half on and its still not the best nights sleep, I can't say I've ever had a good nights sleep on it. The inital trial period came and went, at the time i had three year old twins and a one year old, so getting a full nights sleep never happened anyway always in and out tending to the babes, but now that i can sleep without too much interuption, i do regret purchasing our NOA mattress and will look at updating when i can afford it, such a shame. I am much more comfortable in my children's basic single mattresses from Harvey Norman.
Purchased in for $899.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodI never got used to it!
- Pre-existing Neck / Back Issues No
- Caused Discomfort No
- Heat Retention Yes
- Sagging No
- Perceived Firmness Very Hard
Hi Angelique,
Thanks for sharing your comments regarding your Noa mattress....
Read more We fully understand that our hybrid design may not always be the perfect fit for each one of our customers, which is exactly why we offer 100 nights to try it out in the comfort of your home. We believe this is ample time for our customers to decide if they're happy with their mattress. We're sorry you weren't able to request a return during your trial period, and truly hope you'll be able to find a mattress that suits your needs, now that you're experiencing less interruptions throughout the night. Warm wishes, MaggieReview collected in partnership with Noa
- 2 reviews
- 1 like
I have been charged an international service fee of $27.16 by my credit card company. Be aware this could happen to you as well. I disputed it with the credit card company and it has been reversed thankfully. Just something to be aware of. First thoughts regarding the mattress is that it is hard as a rock (3 nights slept on it so far) but we will give it a few more days/weeks before making a final decision to keep it or not. Also, it is quite heavy and there are no handles on the sides to manoeuvre it around.
Purchased in at online for $799.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Pre-existing Neck / Back Issues No
- Caused Discomfort No
- Heat Retention No
- Sagging No
- Perceived Firmness Very Hard
Hi Lynn,
Thank you for taking the time to share your comments....
Read more We sincerely apologize that your credit card company charged you this fee. We can assure you that it is something we have absolutely no influence on and, that on our end, we only collect the amount of the customer purchase (the actual invoice). That being said, we always ensure to find a satisfactory resolution with our customers when this occurs. In addition, we completely understand that our hybrid mattress may not be suitable for all sleepers. For this reason, we gladly offer all customers a free, 100-night trial on their mattress purchase. This allows you to sleep on the mattress in the comfort of your own home and really decide if it's the right fit for you. Please feel free to reach out to our support team at support@noahome.com at any time during your trial period should you decide to return your mattress. It'll be our pleasure to assist you. Warm regards, Maggie
- 3 reviews
We are so happy with this mattress. I decided to try the online purchase to avoid the showroom antics of mattress shops and with the fantastic guarantee of 100 day return. It arrived so quickly and I have to admit when I lay on it it feels too firm and if I had laid on it in a showroom I would never have considered purchasing it as it doesn't have the comfort feel. BUT it has solved the 18 months of hip paid I had been having when sleeping and now I have a perfect nights sleep every night. So far it has been 5 weeks. My husband also sleeps...
Read more well on this mattress. After months of physio without a solution, the Noa mattress has resolved the issue. No physio thought it would be the mattress but we changed it anyway and here we are, happy days (and nights!)Purchased in for $849.
- Value for Money
- Customer Service
- Incentivised Review No
- Sleeping PositionSide
- Adjustment PeriodDays
- Pre-existing Neck / Back Issues Yes
- Caused Discomfort No
- Heat Retention No
- Sagging No
- Perceived Firmness Very Hard
Hi Jane,
We're thrilled to hear that you've finally been able to find restful sleep on your new Noa mattress....
Read more We too believe that the best way to know if a mattress is right for you is to try it in the comfort of your own home, as 15 minutes in a showroom simply isn't enough! Wishing you many more happy zzz's. Warm wishes, MaggieReview collected in partnership with Noa
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Questions & Answers
I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?
Hi Nikita,
Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday....
Read more That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email. Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!
I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Hi there!
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes....
Read more Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)
Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Hi there,
Thank you for your interest in our mattress selection....
Read more We have many customers who use our mattresses with Ikea bed frames. We would simply recommend measuring the inner frame to ensure our mattress will fit properly. Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces. Please let us know if you have any further questions, we'll be more than happy to help :)Get an answer from our members and Noa representatives
Details
 Noa Home The Noa Single4.0(25) | Noa Home The Noa Double4.4(44) | Noa Home The Noa King Single4.7(19) | Noa Home The Noa Queen4.4(210) | |
|---|---|---|---|---|
| Category | Mattresses | Mattresses | Mattresses | Mattresses |
| Price (RRP) | $799.00 | $999.00 | $899.00 | $1,099.00 |
| Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
| Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
| Size | Single | Double | King Single | Queen |
| Country of Manufacture | China | China | China | China |
| Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
| Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
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Extra Information
Happy!!!
The best bed even after a year!
Best mattress
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Hi Greg,
Wow, we're truly humbled by your generous feedback and support....
Read more We couldn't be happier to hear that you're loving your Luxe mattress! We thank you for sharing your thoughts with the ProductReview community and friends. We hope to be able to serve you again in the future :)