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Noa Home The Noa

Noa Home The Noa

Queen, King, Double, etc...
4.5 from 354 reviews · View Statistics
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    Questions & Answers

    Travel bee
    Travel beeasked
    The Noa King Single

    I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?

    1 answer
    Noa
    Maggie H.Noa

    Hi there!

    Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes.

    Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)

    R.S.
    R.S.asked
    The Noa Queen

    Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.

    1 answer
    Noa
    Maggie H.Noa

    Hi there,

    Thank you for your interest in our mattress selection.

    We have many customers who use our mattresses with Ikea bed frames.

    We would simply recommend measuring the inner frame to ensure our mattress will fit properly.

    Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces.

    Please let us know if you have any further questions, we'll be more than happy to help :)

    Skye
    Skyeasked
    The Noa

    Just wondering when my bed will arrive. Ordered on 29/7 and it’s 25/8. My bed is nowhere to be seen.

    1 answer
    Noa
    Maggie H.Noa

    Hi Skye,

    Thanks for reaching out to us and we're so sorry that you have not yet received one of your mattresses!

    We know that Allied Express is currently experience delays within their network, and are making all the necessary efforts to have parcels delivered as quickly as possibly.

    That said, we see that there haven't been any new tracking updates since 10th August therefore, we've request an urgent status update and we'll get back to you via email as soon as we hear back from them with further information.

    W're so sorry about this unexpected delay but will do everything we can to have the mattress delivered to you promptly!

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    Noa Home The Noa

    Details

    Compare all 5 Noa Home The Noa
    CategoryMattressesMattressesMattressesMattresses
    Price (RRP) $799.00$999.00$899.00$1,099.00
    Type Latex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket Spring
    FirmnessMedium FirmMedium FirmMedium FirmMedium Firm
    SizeSingleDoubleKing SingleQueen
    Country of ManufactureChinaChinaChinaChina
    Thickness28 cm28 cm28 cm28 cm
    Manufacturer Warranty15 year(s)15 year(s)15 year(s)15 year(s)
    Compare all 5 Noa Home The Noa
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