- Sign in
- Write a review
FJS
- 2 reviews
- The Noa King
- Verified purchase
Took a couple of weeks to love it ... but do now!
Never purchased a mattress in a box previously so we did lots of research & settled on the Noa.
Delivery of the mattress was quick.
My wife loved the Noa mattress from the first night but I took a couple of weeks to feel the same way about it.
Mattress has a firm but comfortable feel to it.
I'm a hot sleeper but the mattress feels comfortably cool - certainly not hot.
No partner disturbance at all which is quite incredible.
Build quality seems quite good & 15 year warranty shows the company's confidence in it's product.
I would recommend the Noa based on our experience thus far.
Purchased in October 2020 for A$899.00.
1 comment
Similar opinion? Write a review on ProductReview.com.au!
Jack S.
- 3 reviews
Massive delay. Still no mattress , Scam?
I would review the mattress , but I still don’t have it. It is well past the date I would be told it was going to be here. I keep emailing and get pretty dodgey answers or no answer at all. The online tracking doesn’t work. I think I will talk to my credit card company soon if I don’t get a mattress or a solid response.
Purchased in November 2020 for A$1,400.00.
1 comment
Maggie H.Noa
Hi Jack,
We appreciate you taking the time to share your feedback regarding your most recent purchase with us.... Read more
We cannot apologize enough on behalf of Allied Express, the third party transporter responsible for carrying out many of our customer deliveries. Due to the unexpected increase in order volume over the holiday period, they are currently experiencing transit delays across the country, as they make all the necessary efforts to get as many orders delivered, as quickly as possible. We can assure you this is not a reflection of the delivery service we strive to offer our valued customers. We see that your order has now been cancelled and refunded in full. Our team remains at your disposal should we be able to assist you any further. With regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
RhysSydney, NSW
- 5 reviews
- 4 likes
- The Noa King
- Verified purchase
Terrible delivery service
They buzzed me on the intercom to deliver the mattress, when I asked them to come up they said I had to come down even the building has two lifts. Thought it was strange so I went down and saw a mattress box was left leaning on the apartment building entrance with no one around. Shocking delivery service. I can't recommend buying from them. Appalling.
Purchased in November 2020 for A$1,399.00.
1 comment
Maggie H.Noa
Hi Rhys,
We're so sorry to hear that you weren't satisfied with the delivery service offered by our third party transporter.... Read more
As indicated on our website, our carrier partners offer threshold delivery to our customers. At Noa, we make all the necessary efforts to provide our customers with as much information as possible, in order to set appropriate expectations while shopping with us. Our priority is to ensure an enjoyable experience before, during and after placing an order on our website to all of our valued customers.Similar opinion? Write a review on ProductReview.com.au!
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
C.C
- 3 reviews
- 1 like
- The Noa Double
- Verified purchase
perfectly firm! perfect customer service!
We love it and its definitely worth the money! definitely will purchase again! Love the quality of mattress, its perfect for our new home! The customer service is perfect and response quickly!
Purchased for A$599.00.
1 comment
Maggie H.Noa
Hi there,
We're truly humbled by your feedback, and couldn't be happier to learn that not only are you loving your new Noa mattress, but are also satisfied with the service we've been able to provide you with.... Read more
Thank you so much for sharing! Congratulations on your new home, we wish you many more happy zzz's :)Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
TimGreater Melbourne (Metropolitan), VIC
- 7 reviews
- 1 like
Credit where credit is due
The product was delivered early despite the website stating they were out of stock which was a welcomed surprise! My wife and I had our first night on the mattress last night and honestly so far we are very impressed. We like a good, supportive, and reasonably firm mattress which is what it provides. So pleased we found this product and we paid a discounted fee of $899. We will keep this post updated as we progress through the 100-night trial, but so far so good! :) I would certainly recommend a trial.
Purchased in August 2020 for A$899.00.
1 comment
Maggie H.Noa
Hi Tim,
We're thrilled to hear that you and your wife had a great first night's sleep on your new Noa mattress, and are appreciating the support, comfort and value it has to offer.... Read more
We're confident you'll still be happy with it at the end of your 100-night trial :) Please feel free to reach out to our team at any time if we can be of assistance. We thank you for taking a moment to share your comments. With regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Luna
- 4 reviews
- 7 likes
Great customer service, but not great sleep. (Very hot!)
Customer Service: 10/10
Delivery Partner: 0/10
Mattress Construction: 7/10
Sleeping Experience: 5/10
I have to start this review with a note about the delivery. It was a nightmare. To cut a very long story short, the mattress came 5 days earlier than Noa said it would, but nobody notified me it was arriving so I missed the delivery. They didn't leave a notice, and nobody tried to contact me to arrange a re-delivery. The online tracking showed the mattress as still being interstate. When I finally called to ask for an update, I found out the ma...Read more
ttress had just been sitting in a warehouse 20 mins away from me for the past 5 days. At this point, rather than miss a day of work to wait for a re-delivery, I opted to go to the Border Express warehouse myself and pick up the mattress directly. What a JOKE. I called in advance and they said they'd have it ready for me - spoiler alert, they did not. It took me 15 mins to even find someone in the warehouse willing to help me, and then it took them another 30 minutes to track down the mattress in their warehouse. They acted like it was the world's biggest inconvenience to have to give me my package. Miraculously it fit in my car, but I had to ask two random men on the street for help getting it out of my car and into my house. In fairness, this nightmare is not really Noa's fault, but I would strongly encourage Noa to choose a different delivery partner. I'm not sure how you're expected to be home to receive the mattress when there is no communication about when it's going to arrive.Purchased in June 2020 for A$749.00.
1 comment
Maggie H.Noa
Hi Luna,
Thank you for taking the time to share your comments regarding your shopping experience with Noa.... Read more
We're truly sorry to hear that our mattress was not the perfect fit for your preferences and needs however, we're happy that we were able to assist you with your return / refund in a satisfactory manner. We've gone ahead and shared your candid feedback with our carrier partner to further investigate the issues encountered with the delivery of your order. We can assure you that this is not the type of experience we strive to offer our valued customers, and apologize that your delivery was not carried out per our standards. We understand that our mattress is on the heavier side, and as already mentioned, our new version does feature handles for ease of lifting/rotating. Compared to traditional mattresses or only foam mattresses, we'd like to point out that our hybrid design - which incorporates breathable latex, cooling gel memory foam, and most importantly, pocket springs which enhance airflow - is far better for keeping you cool. In addition, the mattress was specifically designed for warmer climates. That said, the type of bedding you choose will also have a significant impact on heat retention, beyond the type of mattress you use, which you already seem to be well aware of. We also recommend using a mattress protector that is made of a light material (silk or polyester for example) to avoid further heat retention. As for bed linens, percale cotton or linen sheets sleep cooler than other materials. All that said, we truly hope you find a mattress that will help you find a restful sleep, and more importantly, that we'll be able to assist you again in the future, and provide you with an enjoyable and seamless shopping experience. With regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Kate WoodGreater Melbourne (Outer), VIC
- 2 reviews
- The Noa King
- Verified purchase
So Comfortable
A firm yet comfortable mattress that has been a great support to my back, which in the past has always had issues on my old mattress but the Noa has been great and made getting up in the morning a lot easier.
My husband and I have certainly slept deeper, better and longer with this mattress
And it hasn’t;’t sagged or lost it’s shape.
We are very happy with it.
Purchased in April 2020 for A$899.00.
1 comment
Maggie H.Noa
Hi Kate,
We're truly humbled by your comments and couldn't be happy to hear that you and your husband have found a comfortable and supportive sleep with your new Noa mattress.... Read more
We thank you for taking the time to share your experience, and wish you many more happy zzz's. Warm wishes, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
- The Noa King
- Verified purchase
Tried but a bit firm for us. Returned and reimbursed quickly. Very good service.
A bit firm for side sleepers, would be better for back sleepers. Otherwise thick and steady, no disturbance noted. I would recommend it for people who sleep mostly on their backs.
Purchased in June 2020.
1 comment
Maggie H.Noa
Hi Jeremy,
Thanks so much for taking the time to share your candid feedback regarding your experience with the Noa mattress.... Read more
We completely understand that our mattresses may not be perfectly suited for all our customers, which is precisely why we are proud to offer our 100-night trial period. We're happy to hear that although you decided to return your mattress, you've been otherwise satisfied with your experience with us. We truly hope we'll be able to assist you again in the future :) Warm regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
- The Noa King
- Verified purchase
Do not recommend. Wake up in pain every morning.
Alright, so after months and months of sleeping in this mattress I have to say it’s a waste of money. Specially if you sleep on your side. It’s hard as a rock, hot and sweaty and you’ll wake up in pain. about to order a mattress topper to remediate the problem. I do not recommend it at all. Wish I had returned in time.
Purchased in December 2019.
1 comment
Maggie H.Noa
Hi Pedro,
Thank you for taking the time to share your comments regarding your Noa mattress.... Read more
We're truly sorry to hear that it isn't a good fit for your sleep needs and preferences. We completely understand that our mattresses may not be suitable for all of our customers, which is why we proudly offer our 100-night trial, during which point the mattress can be returned for a full refund, no questions asked. Kindly note that our mattress designs were specifically made for warmer climates, and heat retention may be caused by other factors such as body heat, as well as the material of the mattress protector and / or sheets, to name a few. With regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
- The Noa Queen
- Verified purchase
Comfortable mattress that has lasted well so far
The mattress is a nice firmness and has been very comfortable. It took a week to adjust from a traditional spring mattress but since it has provided a very pleasant sleep. It has no signs of sagging so far
Purchased in April 2020 for A$799.00.
1 comment
Maggie H.Noa
Hi Reilly,
Thanks so much for sharing your comments, we're so glad you've been enjoying the comfort offered by your new Noa mattress.... Read more
Wishing you many more happy zzz's :) Warm wishes, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
- The Noa King
- Verified purchase
Firm mattress
Did not expect it to be as firm as it is. Nothing Our mattress topper did not fix. Now love it and do not want to leave it each morning.
1 comment
Maggie H.Noa
Hi Julie,
Thank you for sharing your comments, we're so happy to know that you're happy with your new Noa mattress!... Read more
Wishing you many more restful sleeps (and mornings) on it :) With regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
RachelGreater Melbourne (Metropolitan), VIC
- 2 reviews
- The Noa Queen
- Verified purchase
I love this mattress
The Noa mattress is so comfortable. It is wonderfully supportive and my sleep has certainly improved. It is definitely a firm mattress so maybe not to everyone's taste.
Rates as one of the best purchases I have made. I received impeccable telephone support to resolve an order issue. (my fault). Plus mattress was received the day after my order was placed.
Purchased in March 2020.
1 comment
Maggie H.Noa
Hi Rachel,
Thank you for taking a moment to share your comments regarding your shopping experience with us.... Read more
We're so happy to hear that you're overall satisfied and have been enjoying the quality and comfort offered by your new Noa mattress :) Wishing you many more restful sleeps! Warmest regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
beachy0000Mid North Coast, NSW
- The Noa Queen
- Verified purchase
Great. I no longer have back or hip pain when I get up in the morning.
I thought my mattress might be too firm however after a couple of weeks I grew used to the firmness and now, when I go to bed I feel as though I’m being hugged. It’s supportive but comforting.
Purchased in February 2020 at Noa.
2 comments
Maggie H.Noa
Hi there,
We're thrilled to know that you've been enjoying the support and comfort offered by your new Noa hybrid mattress. We thank you so much for taking a moment to share your comments :)... Read more
Wishing you many more restful sleeps. With regards, MaggieThank you Maggie
Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
Rachel CassarGreater Melbourne (Metropolitan), VIC
- The Noa King
- Verified purchase
Better than Sleeping Duck and Koala!
We got this on sale and expected it to be quite firm after reading reviews, but after sleeping on it for two months now we can confirm it's the best night's sleep we've ever had. We both joke that we can't remember the last time we can recall falling asleep because we're instantly in a deep slumber as soon as we hit the bed! We were swayed by Koala and Sleeping Duck's clever marketing strategies but we're glad we dug deep enough to unearth Noa because those mattresses aren't a match for Noa's superior range and exceptional customer service.
Purchased in April 2020 for A$849.00.
1 comment
Maggie H.Noa
Hi Rachel,
We're truly humbled by your generous and kind feedback.... Read more
We can't express how happy we are to learn that you are not only happy with your new Noa mattress, along with the support and comfort it offers to provide you with a great night's sleep, but with your overall experience shopping with us as well. Wishing you many more happy zzz's. Warm wishes, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
AngeliqueNorthern Region, NSW
- The Noa King
- Verified purchase
Wish i had returned before 100 day trial finished
Quite a firm mattress, I thought I would get use to it, however nearly a year and a half on and its still not the best nights sleep, I can't say I've ever had a good nights sleep on it. The inital trial period came and went, at the time i had three year old twins and a one year old, so getting a full nights sleep never happened anyway always in and out tending to the babes, but now that i can sleep without too much interuption, i do regret purchasing our NOA mattress and will look at updating when i can afford it, such a shame. I am much more comfortable in my children's basic single mattresses from Harvey Norman.
Purchased in November 2018 for A$899.00.
1 comment
Maggie H.Noa
Hi Angelique,
Thanks for sharing your comments regarding your Noa mattress.... Read more
We fully understand that our hybrid design may not always be the perfect fit for each one of our customers, which is exactly why we offer 100 nights to try it out in the comfort of your home. We believe this is ample time for our customers to decide if they're happy with their mattress. We're sorry you weren't able to request a return during your trial period, and truly hope you'll be able to find a mattress that suits your needs, now that you're experiencing less interruptions throughout the night. Warm wishes, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
Fran E.South East Queensland, QLD
- The Noa King
- Verified purchase
A good quality bed
We came from a gel top bed to the Noa and at first found it to be rather firm but are getting used to it after 5 weeks of use. We have found the mattress to be very supportive but have not noticed any difference in our quality of sleep.
Purchased in March 2020 for A$849.00.
1 comment
Maggie H.Noa
Hi Fran,
We're so happy to hear that you're enjoying your new Noa hybrid mattress, and are appreciating the support provided :)... Read more
Thank you for sharing your comments, we wish you many more restful sleeps! Warm regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
johh mckGreater Melbourne (Outer), VIC
- 6 reviews
- 1 like
Great nights sleep
Very Happy with the NOA mattress
It is fairly firm but am happy with that, I now get a good nights sleep and don’t wake up with a sore back. It has not sagged in the time that I have been using it and the quality of
the materials are very good.
Purchased in February 2020.
1 comment
Maggie H.Noa
Hi John,
We're thrilled to learn that you've been resting well on your Noa mattress, and are pleased with the overall quality and comfort provided by our hybrid design :)... Read more
Thanks for sharing! Warm wishes, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Lisa
- 2 reviews
- The Noa King
- Verified purchase
Excellent experience all round
The mattress was delivered without delay, easy to set up (King size is understandable pretty heavy). It took us a few months to get used to the firmness of the mattress. But now, we sleep better than ever (we have had it for 4 months now). And it comes with a 15 year warranty which tops it all off.
Purchased in December 2019.
1 comment
Maggie H.Noa
Hi Lisa,
Thanks for sharing your feedback, we're so happy to hear that you have found great sleep on your Noa mattress! :D... Read more
Wishing you many happy zzz's. With kind regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
DaveMelbourne
- 3 reviews
- The Noa King
- Verified purchase
Comfortable & Value for Money
Reviewed mattress and had reservations given the price. The 100 day return policy provided us with the assurance we were seeking to try it out. After a couple of days we can safely say it’s a very comfortable sleep and so fairly priced. We highly recommend.
Purchased in February 2020 at Online Noa direct for A$895.00.
1 comment
Maggie H.Noa
Hi Dave,
We're so happy to hear that you're happy with your new Noa mattress and the value, quality and comfort it has to offer.... Read more
Thank you for taking a moment to share your comments :) Wishing you many happy sleeps! Warm regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
John HarveyIllawarra, NSW
- The Noa Queen
- Verified purchase
A good choice
After researching many mattress types I chose the Noa because of the firmness and the latex layer - rather than the softer memory foam types of other brands.
It's been a good choice - especially after getting a good discount. Delivery was quicker than expected and no fuss. I didn't sleep on it for 3 days to let it settle/inflate properly - and have found it firm and supportive - just as I wanted. Very happy so far.
Purchased in January 2020 for A$750.00.
1 comment
Maggie H.Noa
Hi John,
Thank you for sharing your comments regarding your shopping experience with Noa.... Read more
We're thrilled to hear that the support, firmness and overall hybrid design of our mattress has met your expectations and provided you with a great night's sleep! :) Warm wishes, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
Questions & Answers
Chrissie D.asked
Hello. I'm trying to decide between this and the Eva mattress, both are very similar.
I'm interested in Firmness and Support. I don't want something that's rock hard to lie on because I'm a side sleeper and that can create pressure issues on the hips, but also don't want something I'm going to sink too much into and my lower back won't be supported. Can somebody who actually owns one of these mattresses and has been sleeping on it for awhile comment on the firmness and 'sinkability' ..Thanks.
Edit: I tried the Koala mattress and found it to be too soft and unsupportive.
No answers
Nozomi F.asked
Hi,
I am planning to buy the Noa Mattress but it'll be stored in its box for approx 8 weeks before we open it.
Will this affect the product?
Rgds
1 answer
Maggie H.Noa
Hi Nozomi,
Thanks for reaching out to us :)
We don't recommend keeping the mattress in the box for more than a month.
Also, a friendly reminder that your 100 night trial period begins on the day you receive your delivery.
Please let us know if we can assist you in any other way.
Regards,
Maggie
Holly B.asked
Hi, I'm looking at mattresses for my toddlers first 'big bed'. Is the Noa too firm for toddlers who obviously way alot less than adults?
3 answers
My grandson has a Noa mattress, they said it’s great, they also chose it because it was the best for kids with allergies
Thanks Sally!
Maggie H.Noa
Hi Holly,
Thank you for writing us and for your interest in our mattress selection.
Our mattresses are great for children and adults alike, and have been purchased by many parents across all the countries in which we operate.
If you're looking for a softer mattress, we would recommend going with our Noa mattress.
Please let us know if you have any further questions, we'll be more than happy to help :)
Details
Noa Home The Noa Single4.1(17) | Noa Home The Noa Double4.3(32) | Noa Home The Noa King Single4.7(11) | Noa Home The Noa Queen4.4(152) | |
---|---|---|---|---|
Category | Mattresses | Mattresses | Mattresses | Mattresses |
Price (RRP) | A$799.00 | A$999.00 | A$899.00 | A$1,099.00 |
Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
Size | Single | Double | King Single | Queen |
Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
Country of Manufacture | China | China | China | China |
Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
Visit official website
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Maggie H.Noa
Hi there,
Thanks so much for sharing your comments regarding your new Noa mattress and overall experience shopping with us.... Read more
We couldn't be happier to know that you're pleased with the support, comfort and additional features offered by our mattress, and are also satisfied with the prompt delivery service :) Wishing you many more restful, cool and peaceful sleeps! Warm regards, Maggie