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Noa Home The Noa

Noa Home The Noa

Queen, King, Double, etc... (See All)
4.3 from 393 reviews · View Statistics
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Reviews

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Satisfied with quality

published

First of all quality is good ,
Secondly delivery and communication
Still keep looking for next purchase such as pillow case , mattress protector, cover
Any deco items .
Willing to buy again
Thanks

Purchased in for $700.

  • Value for Money
  • Customer Service
  • Sleeping PositionFront and Side
  • Adjustment PeriodMonths
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention Yes
  • Sagging Yes
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
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Review collected in partnership with Noa

The reviewer stated that an incentive was offered for this review

Horrible

published

we are both 70 years old and about 90kg each.This is the worst mattress we have purchased in 50 years.
to hard.to hot.no edge support.
you are made to jump through hoops to get a refund.take photos,fill out survey.
the staff are rude and not helpful at all.they take your money quick and they can not tell you how and when you will be contacted for a refund

Purchased in at Noa Home Australia for $750.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionBack, Front and Side
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention Yes
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
mar
mar
Noa
Maggie H.Noa Send a private message

Hi Mario,

Kindly note that we currently offer free pick-ups on returned mattresses however, these are scheduled based on the charity partner's availability - as promised, your refund will be processed once the mattress is collected.

Similar opinion? Write a review on ProductReview.com.au!

Very comfortable

published

I have owned this mattress for over three months. It came rolled up in plastic film, inside a box. Taking it out of the packaging it expanded into shape. So far I have found it to be a very comfortable mattress, for any position even when I'm lying on my back. Its quite a firm mattress and after three months I havent noticed any loss of shape.

  • Customer Service
  • Sleeping PositionFront
  • Adjustment PeriodMonths
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort No
  • Heat Retention No
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

The reviewer stated that an incentive was offered for this review

Owen C
Owen C
  • 2 reviews
  • 1 like

Firm and comfy but VERY poor edge support despite marketing

published

Purchased in at Noa Home Australia for $974.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionFront
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort No
  • Heat Retention Yes
  • Sagging Yes
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

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Find out how Noa Home The Noa compares to other Mattresses

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Jenelle J.
Jenelle J.
  • 2 reviews

Quite firm

published

The bed is quite firm, however, not uncomfortable. Communication from the company could be improved, I asked a specific question and was given a stock answer that did not answer my question.

Purchased in .

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodWeeks
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort No
  • Heat Retention No
  • Sagging No
  • Perceived Firmness Hard
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

The best sleep I've had in over 20 years.

published

My first night sleep was great, and then it continued to improved over the next 2 weeks. I wake up feeling rested and full of energy. The mattress is firm and supportive, and the memory foam layer makes it feel like you are sleeping on a layer of clouds. I'm a side sleeper and use to have hip pain, and that has disappeared since I got the bed. This is the best 5 star bed for it's price.

Purchased in for $749.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodDays
  • Pre-existing Neck / Back Issues Yes
  • Caused Discomfort No
  • Heat Retention No
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!
Ellie
EllieRichmond-Tweed, NSW
  • 3 reviews

That Ahhhhhhh Feeling each night!!

published

I love my Noa mattress! 4 months ago I bought a king size mattress which was delivered 11 days later & has been the best mattress I’ve had. It’s quite firm so I have a cheap foam topper from Kmart on it but the consistent support, no dips or sagging has meant I no longer have lower back pain whatsoever. I waited a while before writing a review to give it a good test, and after suffering bulging discs & being a fussy sleeper - I would recommend this mattress without a doubt!

Purchased in for $849.

  • Value for Money
  • Sleeping PositionSide
  • Adjustment PeriodWeeks
  • Pre-existing Neck / Back Issues Yes
  • Caused Discomfort No
  • Heat Retention No
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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Ross
RossPerth
  • 4 reviews
  • 2 likes

Too firm for us but cannot fault them

published

Quality and very well made bed, great customer service and really wanted to love the bed, it was just too firm for our personal taste but cannot fault Noa in the slightest. We tried hard with the trial, but eventually decided against it for us and the trial process worked well and return was simple and well managed, as was the very swift delivery. I would highly recommend their bed if you like a reasonably firm bed.

Purchased in for $1,400.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort No
  • Heat Retention No
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

No more back ache!

published

I have had the mattress for about 6 months now. The delivery was fast and unpackaging and set up was easy. It is firmer than my previous mattress, so took a little getting used to but now I have adjusted to it, it is wonderful. I was having constant lower back aches, but with the new mattress the aches are all gone.

Purchased in .

  • Value for Money
  • Incentivised Review No
  • Sleeping PositionFront
  • Adjustment PeriodWeeks
  • Pre-existing Neck / Back Issues Yes
  • Caused Discomfort No
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

Mattresses

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LLC
LLCGreater Melbourne (Inner), VIC

Great service!

published

My mattress is quite firm compared to what I am used to, but overall it is quite comfortable. I think it’s better for back sleepers than side sleepers. I have had the mattress for about 6 months now and have noticed that although it’s firm, it doesn’t hold it’s shape too well. I try to rotate the mattress every month to help the sagging. I think it’s a good short term mattress. I would probably need to replace it within 2years of purchase.

Purchased for $1,199.

  • Value for Money
  • Customer Service
  • Sleeping PositionSide
  • Adjustment PeriodWeeks
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort No
  • Heat Retention Yes
  • Sagging Yes
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Mark
MarkGreater Melbourne (Inner), VIC
  • 2 reviews

Happy Sleeper

published

So many brands in a very competitive market. I'm glad I chose to go with Noa, the mattress is firm and very comfortable, given the price I think it represents great value.

Purchased in .

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodDays
  • Pre-existing Neck / Back Issues Yes
  • Caused Discomfort No
  • Heat Retention No
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

Frances
FrancesGreater Melbourne (Inner), VIC
  • 3 reviews
  • 1 like

Good quality. Great customer service!!

published

Mattress is clearly made with good quality materials and love the design and handles for easy grip transporting. It was unfortunately a bit firm for me personally, however their customer service was excellent and I am without loss for ordering. Would 100 percent recommend to people that want a solid firm support.

Purchased in for $549.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionBack
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort No
  • Heat Retention No
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!
Mattresses

Find out how Noa Home The Noa compares to other Mattresses

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Greg
GregSydney, NSW
  • 2 reviews

The Luxe is bliss

published

Selection and ordering online was easy, slight mix up with delivery but it was Christmas and COVID.. the mattress is bliss, VERY firm which I love, no where near as hot as my old mattress. Recommended to two friends, one has already bought and loves hers, the other will order soon..

Purchased in for $1,300.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionFront
  • Adjustment PeriodDays
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort No
  • Heat Retention No
  • Sagging No
  • Perceived Firmness Very Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

It's a great purchase.

published

The mattress does exactly what NOA says. It's fresh and firm. The sides don't budge and you can't feel your partner move.

My only concern is its durability. It seems that the mattress is slightly affected by your weight. It has sunk permanently just a little were my partner and I sleep. Overall it is a great mattres.

Purchased in for $849.

  • Sleeping PositionFront
  • Adjustment PeriodDays
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort No
  • Heat Retention No
  • Sagging Yes
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Very firm, good build quality

published

Purchased in .

  • Value for Money
  • Sleeping PositionBack and Side
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention No
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

The reviewer stated that an incentive was offered for this review

Page 1 of 3

Questions & Answers

Nikita D.
Nikita D.asked
The Noa

I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?

1 answer
Noa
Maggie H.Noa Send a private message
Travel bee
Travel beeasked
The Noa King Single

I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?

1 answer
Noa
Maggie H.Noa Send a private message
R.S.
R.S.asked
The Noa Queen

Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.

1 answer
Noa
Maggie H.Noa Send a private message
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Noa Home The Noa

Details

Compare all 5 Noa Home The Noa
CategoryMattressesMattressesMattressesMattresses
Price (RRP) $799.00$999.00$899.00$1,099.00
Type Latex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket Spring
FirmnessMedium FirmMedium FirmMedium FirmMedium Firm
SizeSingleDoubleKing SingleQueen
Country of ManufactureChinaChinaChinaChina
Thickness28 cm28 cm28 cm28 cm
Manufacturer Warranty15 year(s)15 year(s)15 year(s)15 year(s)
Compare all 5 Noa Home The Noa
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