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Becky MacleodSydney, NSW
- The Noa Queen
- Verified purchase
Fantastic mattress for chronic bad back sufferers!
After looking at reviews online - I decided to go with the Noa 'Lite' Mattress. I suffer from a bad back and my current mattress was old and sagging. The mattress arrived within 2 days and was so easy to unbox. There was fantastic communication via email the whole way too. The mattress itself is so firm but isn't hard it's difficult to explain but I felt like I am sleeping in a hotel room bed! Would highly recommend - especially for those who have bad back issues it has definitely helped me.
Purchased in January 2021 at Noa Home Australia.
1 comment
The reviewer stated that an incentive was offered for this review
Candice MSydney, NSW
Very comfy
This came in good time I thought the delivery would be longer given some of the reviews I had read but cam within a few days, and was easy to open up. Very comfy!
Purchased in January 2021 for $750.00.
1 comment
Maggie H.Noa
Hi Candice,
Thank you for taking a moment to share your experience with the ProductReview.com community....
Read more We're so glad that you're enjoying your new mattress and are happy with the delivery service received :)The reviewer stated that an incentive was offered for this review
A.P.Sydney, NSW
- 2 reviews
- The Noa Queen
- Verified purchase
Finally feel comfortable
Bought the Noa Luxe. I finally feel comfortable on a bed. Took a few days to get used to it but now love it. Just the right amount of firmness.
Purchased in January 2021 for $1,149.00.
1 comment
Maggie H.Noa
Hi there,
We love that you're loving your new Luxe mattress, and feel that the support and comfort is just right for you....
Read more Thanks so much for sharing!Review collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
Joel T.Sydney, NSW
Excellent for side sleepers. Not so great for toss-and-turn-ers.
Mattress feels best for side and front sleep but can't deny my lower back is pretty stiff when sleeping on my back. I've noticed a few dips in the bed after two months of use which I suppose is natural for memory foam. However, I sleep on all sides and flop around like a fish which might be causing random dips to occur and these affect my back support. Even so, its one of the more comfortable mattresses I had the pleasure of flopping around on.
Purchased in January 2021.
1 comment
Maggie H.Noa
Hi Joel,
Thank you for taking a moment to share your comments regarding your new mattress....
Read more We're truly sorry to hear you feel it may not be the perfect fit for your sleep habits and needs. We can assure you that the mattress should not show signs of permanent indentations after such a short period. Kindly note that our mattress warranty covers indentations greater than an inch. Please don't hesitate to reach out to our support team at any time should you wish to provide us with photos of the indentations or if you wish to proceed with a return on your mattress for a full refund during your 100 night trial, we'll be happy to help :)The reviewer stated that an incentive was offered for this review
TomSydney, NSW
Great mattress!!
I was hesitant to get the Noa mattress compared to the Sleep Republic one as I had read in other reviews that it was reasonably firm. Coming from a very soft mattress, I actually found my back was noticeably less sore and I have had great nights sleep from day one. I’m very impressed with the quality of the mattress and the lack of disturbance when moving around is astonishing. I’d definitely buy the mattress again!!
Purchased in January 2021 at Noa Home Australia for $799.00.
1 comment
Maggie H.Noa
Hi Tom,
Thank you so much for sharing your comments regarding your new Noa mattress....
Read more We're so happy that you're enjoying the quality and comfort offered by the mattress, which has allowed you to feel less sore while sleeping. Wishing you many more restful sleeps :)The reviewer stated that an incentive was offered for this review
- The Noa King
- Verified purchase
Really happy with the mattress
Really happy with our new king mattress. Felt the difference with the old one from the very first night. I really like that the mattress it's firmer than our previous ones. I find it comfy and conducive to full nights of sleep.
Definitely recommended.
Purchased in November 2020.
1 comment
Maggie H.Noa
Hi Edoardo,
Amazing to hear :) Thanks for sharing your experience with your new king mattress. Enjoy a better night's sleep and feel free to reach out to our team if there's anything we can do. ...
Read more Cheers, MaggieReview collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
ReneeGreater Melbourne (Metropolitan), VIC
Suprisingly Supportive
I was in desperate need of a new mattress but with lockdown was unable to go testing them. Noa mattresses sounded great but was skeptical they could be supportive coming out of a box. If it hadnt have been for the money back guarenteee I probably wouldnt have taken the risk but so glad I did. We got the Lux and I've been sleeping better, more even temperature and my back feels better too.
Purchased in November 2020 for $1,149.00.
1 comment
Maggie H.Noa
Hi Renee,
We're thrilled to hear that you love your Luxe mattress and it's comfort and even temperature for a good night's rest. Please let us know at any time if our team may be of assistance, we're always here to help. ...
Read more Warm regards, MaggieThe reviewer stated that an incentive was offered for this review
Lee HanifyGreater Melbourne (Inner), VIC
- The Noa King
- Verified purchase
Best Mattress I Have Had In Years
We had another brands all foam mattress which we expected would be excellent, but found quickly that it was causing back issues for both my partner and I, not to mention very interrupted sleep. After a lot of research we settled on giving the King Noa a try.
Purchasing on the site was easy, we had confirmation of the purchase quite quickly, and we received the mattress in about 3 days. We had clear notice from the shipping company the whole way as well, including a live map of where the driver was.
The mattress is quite heavy for a mattress, an...
Purchased in January 2021 for $899.00.
1 comment
Maggie H.Noa
Hi Lee,
We can't thank you enough for sharing your positive feedback!...
Read more We're thrilled to hear that the experience, from start to finish, has been a pleasant one. More importantly, we're happy to know that you're enjoying your new Noa mattress, which has allowed you to sleep comfortably and wake up feeling refreshed, without some of the stiffness and soreness you were experiencing previously. We wish you and your partner many more happy zzz's :)Review collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
- The Noa Queen
- Verified purchase
Peak Comfort
Recently been suffering from a number of back issues but this mattress has helped to alleviate most of the pain. Like sleeping on a cloud. Very fair pricing. 5 Stars!
Purchased in January 2021 for $700.00.
1 comment
Maggie H.Noa
Hi Scott,
Thanks so much for sharing your positive feedback!...
Read more We're thrilled to know that your new Noa mattress has provided you with the comfort and value you were hoping for and more importantly, has helped reduce some of the back pain you were experiencing previously. Wishing you many more restful sleeps :)Review collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
- The Noa Double
- Verified purchase
Highly recommended for those who suffer from long term backache
The mattress is a bit hard for my liking but I understand that this is necessary to provide good support for the back and it works! I suffer from backache for my years and had been going thru lots of massage and TCM therapies (wasted lots of $$$). After sleeping on this bed my problem suddenly disappear and I no longer need to spend money on the therapies. I’m sooooo happy about this. Thank you Noa!
Haven’t noticed any difference in the quality of my sleep yet. Not sure about the durability yet since mine is still very new (a month old).
Purchased in January 2021 for $449.00.
1 comment
Maggie H.Noa
Hi Claire,
Thank you for your candid feedback....
Read more We're thrilled to know that your new Noa mattress has proven to help you with your long term backache. We wish you many more comfortable and restful sleeps :)Review collected in partnership with Noa
- The Noa Queen
- Verified purchase
Very good mattress. But the delivery service is poor.
Very good mattress. Very good sleep.
But the delivery service is poor. They called me 20mins before arriving. I was just outside and couldn't get back. They just left downstairs of my apartment. But the mattress is very heavy. It need two people to carry.
1 comment
Maggie H.Noa
Hi there,
Thank you for sharing your candid feedback with us....
Read more We're so happy to learn that you're resting well on your new mattress. On the other hand, we apologize for the less than perfect experience you received with our delivery service team. At this time, we offer free shipping across the country - that said, this service includes threshold delivery only, as indicated on our website. We will still share your comments with our third party transporter to ensure we always provide our customers with a pleasant experience throughout :)Review collected in partnership with Noa
- The Noa King
- Verified purchase
Great firm mattress.
Fantastic mattress, quick delivery, no issues with service. Very firm mattress which is great for me but may not be everyone's cup of tea. Good price for on sale. Would recommend.
Purchased in December 2020.
1 comment
Maggie H.Noa
Hi Matthew,
Thanks so much for sharing your comments regarding your experience with us....
Read more We're thrilled to know that you are pleased with the service provided and more importantly, with the mattress itself! Wishing you many more happy zzz's :)Review collected in partnership with Noa
Patrick JGreater Melbourne (Inner), VIC
- 4 reviews
- 1 like
- The Noa Queen
- Verified purchase
Not for us
Reasonably supportive but far too soft on top. We Sleep well enough. It would suit some people but we had some friends lie on it and they were also dubious.
Also too warm.
Wont be keeping it
Purchased in January 2021 for $799.00.
1 comment
Maggie H.Noa
Hi Patrick,
Thank you for sharing your feedback....
Read more We completely understand that our mattresses may not always be the perfect fit for our customers. For this reason, we proudly offer a risk-free, 100-night trial on our mattresses. Please don't hesitate to reach out to our team to initiate your return during your trial period, we'll be happy to assist you.Review collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
Great and substantial mattress!
The Luxe mattress was surprisingly firm and supportive considering it was shipped in a box! Very substantial and comfortable, my sleep quality feels immediately improved!! Will be ordering more for other rooms in the future!
Purchased in January 2021 for $1,048.00.
1 comment
Maggie H.Noa
Hi Jade,
We're so happy to hear that you're enjoying the comfort and support offered by your new Luxe mattress....
Read more We truly appreciate your support and look forward to serving you again in the future :)The reviewer stated that an incentive was offered for this review
FJS
- 2 reviews
- The Noa King
- Verified purchase
Took a couple of weeks to love it ... but do now!
Never purchased a mattress in a box previously so we did lots of research & settled on the Noa.
Delivery of the mattress was quick.
My wife loved the Noa mattress from the first night but I took a couple of weeks to feel the same way about it.
Mattress has a firm but comfortable feel to it.
I'm a hot sleeper but the mattress feels comfortably cool - certainly not hot.
No partner disturbance at all which is quite incredible.
Build quality seems quite good & 15 year warranty shows the company's confidence in it's product.
I would recommend the Noa based on our experience thus far.
Purchased in October 2020 for $899.00.
1 comment
Maggie H.Noa
Hi there,
Thanks so much for sharing your comments regarding your new Noa mattress and overall experience shopping with us....
Read more We couldn't be happier to know that you're pleased with the support, comfort and additional features offered by our mattress, and are also satisfied with the prompt delivery service :) Wishing you many more restful, cool and peaceful sleeps! Warm regards, MaggieFind out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
reviewsSydney, NSW
- 2 reviews
delivery is a nightmare
no updates on deliveries unless you send them an email as whenever you call their number there is never anyone there to pick it up.
got my mattress today finally but my bed base did not come, followed up with TMS their outsourced delivery customer care and they could only say the 2 items are at the depot that my mattress was sent out from and gave me a reference number to follow up with allied express
theyve advised that this is in top priority but i cannot call allied express as the phone doesnt even ring!
so theres no actual way to even get i...
Purchased in December 2020 at Noa Home Australia for $1,800.00.
6 comments
after all my calls i got the 2nd part delivered
but with the driver not bothering to even press my intercom or call me
still waiting on the 3rd one...
Maggie H.Noa
Hi there,
Thank you for taking a moment to share your candid feedback with us....
Read more We're truly sorry if you've been experiencing difficulties getting in touch with our team over the phone, as we've been experiencing high call volumes due to the busy holiday period. We are currently working closely with our partners at TMS and Allied Express through the many challenges being faced with during this season, and sincerely apologize for any inconveniences caused to you. TMS is our distribution centre, and responsible for processing and dispatching our customers' orders. They are also our direct contact / intermediary with Allied Express. We can assure you that we do not outsource our customer care. Rather, we allow our customers to get in touch with them directly, to ensure the required information is provided as quickly as possible. Online sales have more than tripled this year globally, in light of Covid-19, creating a multitude of challenges across multiple channels, mainly transport and freight. Despite all of our best efforts to prepare for the holiday season, Allied Express, and our teams are faced with difficulties we never expected. We are in no way justifying or excusing the unexpected delays however, can assure you that we are all, doing all that we can, to help our customers receive their orders in a timely fashion. We have already requested an update on your order, and will get back to you if we are advised of any issues. We can assure you that the transporter will have your bed to you as soon as possible. Please feel free to reach out to our team at support@noahome.com at any time, we're always happy to help. With regards, Maggiei received my 2nd part of the order but with no SMS not press of the intercom or call,
i asked them earlier in the morning to deliver parts 2 and 3 together but no that wasn't done,
so here i am today calling AGAIN,...
Jack S.
- 3 reviews
Massive delay. Still no mattress , Scam?
I would review the mattress , but I still don’t have it. It is well past the date I would be told it was going to be here. I keep emailing and get pretty dodgey answers or no answer at all. The online tracking doesn’t work. I think I will talk to my credit card company soon if I don’t get a mattress or a solid response.
Purchased in November 2020 for $1,400.00.
1 comment
Maggie H.Noa
Hi Jack,
We appreciate you taking the time to share your feedback regarding your most recent purchase with us....
Read more We cannot apologize enough on behalf of Allied Express, the third party transporter responsible for carrying out many of our customer deliveries. Due to the unexpected increase in order volume over the holiday period, they are currently experiencing transit delays across the country, as they make all the necessary efforts to get as many orders delivered, as quickly as possible. We can assure you this is not a reflection of the delivery service we strive to offer our valued customers. We see that your order has now been cancelled and refunded in full. Our team remains at your disposal should we be able to assist you any further. With regards, MaggieRoberto P.Greater Melbourne (Metropolitan), VIC
- The Noa King
- Verified purchase
Back soreness as mattress seems to be too soft, not firm enough
Was looking forward to the mattress after all the reviews read and good feedback, but after a few nights started to have consistent back aches and not able to sleep in as i'm not comfortable. I am seriously considering getting a refund!
Purchased in October 2020 for $899.00.
1 comment
Maggie H.Noa
Hi Robert,
Thanks for sharing your candid feedback with us regarding your recently purchased Noa mattress....
Read more We're truly sorry to hear that it hasn't provided you with the support and comfort you were looking for. As you may know, we proudly offer our customers with a risk free 100-night trial on their mattress purchase. Please don't hesitate to reach out to our team if you'd like to initiate the return process on your order during your trial period, we'll be more than happy to assist you :)Review collected in partnership with Noa
RhysSydney, NSW
- 6 reviews
- 4 likes
- The Noa King
- Verified purchase
Terrible delivery service
They buzzed me on the intercom to deliver the mattress, when I asked them to come up they said I had to come down even the building has two lifts. Thought it was strange so I went down and saw a mattress box was left leaning on the apartment building entrance with no one around. Shocking delivery service. I can't recommend buying from them. Appalling.
Purchased in November 2020 for $1,399.00.
1 comment
Maggie H.Noa
Hi Rhys,
We're so sorry to hear that you weren't satisfied with the delivery service offered by our third party transporter....
Read more As indicated on our website, our carrier partners offer threshold delivery to our customers. At Noa, we make all the necessary efforts to provide our customers with as much information as possible, in order to set appropriate expectations while shopping with us. Our priority is to ensure an enjoyable experience before, during and after placing an order on our website to all of our valued customers.C.C
- 3 reviews
- 1 like
- The Noa Double
- Verified purchase
perfectly firm! perfect customer service!
We love it and its definitely worth the money! definitely will purchase again! Love the quality of mattress, its perfect for our new home! The customer service is perfect and response quickly!
Purchased for $599.00.
1 comment
Maggie H.Noa
Hi there,
We're truly humbled by your feedback, and couldn't be happier to learn that not only are you loving your new Noa mattress, but are also satisfied with the service we've been able to provide you with....
Read more Thank you so much for sharing! Congratulations on your new home, we wish you many more happy zzz's :)Review collected in partnership with Noa
Questions & Answers
Tara L.asked
How is the Noa mattress compared to Eva Mattress? I have a hard time deciding between the two. Isn’t Eva mattress more closely resembled Noa Luxe mattress in terms of material layers and is cheaper?
1 answer
Maggie H.Noa
Hi Tara,
Thank you for writing us and for your interest in our mattress selection.
We'd be more than happy to provide you with more information regarding our Noa hybrid mattress, with the hopes of making your purchasing decision a littler easier on you.
The Eva mattress is indeed quite similar. We would like to highlight a few considerations:
Key consideration: We strategically placed our layer of breathable latex on the top layer as this is the most expensive (premium) material you can feature on a mattress. It is far more comfortable to rest atop than gel memory foam (as the first layer like Eva - which retains more heat and has little bounce). This is perhaps the most important differentiator that will most certainly impact the comfort of the mattress.
Our cover is made primarily of TENCEL a sustainable, breathable and highly comforting fabric.
While Eva only operates in Australia, we have been operating across four major markets for far longer allowing us to perfect our product and serve thousands of customers.
Below are some of the key differences that the Luxe mattress has to offer in comparison to our Noa mattress:
- the bamboo charcoal infused latex layer provides additional breathability by absorbing excess moisture to help keep you cool while sleeping
- the extra layer of micro coils adds responsiveness to the body and body movements
- the zoning of the pocketed springs provides adequate support to different areas of your body, mainly to your lower back and waist, to keep your spine properly aligned
With that said, every customer is different and we couldn't guarantee that our product is just what you need. Instead, we believe that the free 100-night trial is the best way for you to find out.
Chrissie D.asked
Hello. I'm trying to decide between this and the Eva mattress, both are very similar.
I'm interested in Firmness and Support. I don't want something that's rock hard to lie on because I'm a side sleeper and that can create pressure issues on the hips, but also don't want something I'm going to sink too much into and my lower back won't be supported. Can somebody who actually owns one of these mattresses and has been sleeping on it for awhile comment on the firmness and 'sinkability' ..Thanks.
Edit: I tried the Koala mattress and found it to be too soft and unsupportive.
1 answer
Maggie H.Noa
Hi Chrissie,
We'd be more than happy to provide you with more information regarding our Noa hybrid mattress, with the hopes of making your purchasing decision a littler easier on you.
The Eva mattress is indeed quite similar. We would like to highlight a few considerations:
Key consideration: We strategically placed our layer of breathable latex on the top layer as this is the most expensive (premium) material you can feature on a mattress. It is far more comfortable to rest atop than gel memory foam (as the first layer like Eva - which retains more heat and has little bounce). This is perhaps the most important differentiator that will most certainly impact the comfort of the mattress.
Our cover is made primarily of TENCEL a sustainable, breathable and highly comforting fabric.
While Eva only operates in Australia, we have been operating across five major markets for far longer allowing us to perfect our product and serve thousands of customers.
With that said, every customer is different and we couldn't guarantee that our product is just what you need. Instead, we believe that the free 100-night trial is the best way for you to find out.
Please let us know if you have any further questions that we can assist you with.
Nozomi F.asked
Hi,
I am planning to buy the Noa Mattress but it'll be stored in its box for approx 8 weeks before we open it.
Will this affect the product?
Rgds
1 answer
Maggie H.Noa
Hi Nozomi,
Thanks for reaching out to us :)
We don't recommend keeping the mattress in the box for more than a month.
Also, a friendly reminder that your 100 night trial period begins on the day you receive your delivery.
Please let us know if we can assist you in any other way.
Regards,
Maggie
Details
Noa Home The Noa Single4.2(19) | Noa Home The Noa Double4.2(38) | Noa Home The Noa King Single4.7(18) | Noa Home The Noa Queen4.4(187) | |
---|---|---|---|---|
Category | Mattresses | Mattresses | Mattresses | Mattresses |
Price (RRP) | $799.00 | $999.00 | $899.00 | $1,099.00 |
Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
Size | Single | Double | King Single | Queen |
Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
Country of Manufacture | China | China | China | China |
Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
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Maggie H.Noa
Hi Becky,
We're truly humbled by your generous feedback, and are so happy that your experience shopping with Noa Home has been a pleasant one, from the delivery, to the communication, and more importantly, to the mattress itself....
Read more We thank you for taking the time to share your comments and for your support. Wishing you many more restful sleeps on your new mattress :)