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It's a great purchase.
The mattress does exactly what NOA says. It's fresh and firm. The sides don't budge and you can't feel your partner move.
My only concern is its durability. It seems that the mattress is slightly affected by your weight. It has sunk permanently just a little were my partner and I sleep. Overall it is a great mattres.
Purchased in January 2021 for $849.00.
1 comment
The reviewer stated that an incentive was offered for this review
DaveMetropolitan Adelaide, SA
- 2 reviews
- 3 likes
- The Noa King
- Verified purchase
No Warranty! Mattress highly affected by temperature, don't back their products, have extremely poor customer support.
IN SHORT: Mattress is highly affected by temperature, Noa don't back their products, have extremely poor customer support and offer NO WARRANTY.
THE LONG: Mattress was "okay" during the 100 day trial period (it was during the cooler months), but now after it's been in my house for 180 days it is by far the worst mattress I have ever owned.
The foam is rapidly getting softer and softer and both my partner and I are waking up with extremely sore backs, necks, hips....feeling cranky, not getting enough sleep, It's just bad for our overall health...
Purchased in September 2020 at Noa Home Australia for $899.00.
2 comments
Maggie H.Noa
Hi David,
We apologize if you felt your experience with Noa Home was at any moment unsatisfactory....
Read more We proudly offer our customers a risk free 100-night trial on their mattress. If at any time during this period they feel that the mattress isn't suitable for their sleep preferences and needs, our team is available to assist with a free return pick up and full refund on the mattress. The trial period we offer is standard for the industry, and provides our customers with ample time to decide wether or not the mattress is a good fit. Beyond the trial period, our mattresses are covered by a 15-year limited warranty against manufacturing defects. The photos you provided our team with showed no signs of any visible defect and therefore, we could not validate your claim. Our mattresses are designed with our customers in mind, first and foremost, and this includes the climates in which they live. Our mattresses each offer specific features, as described on our website. That being said, such features can be experienced differently based on the user, their height, body weight, sleep position, as well as the ambient temperature of the room, as indicated on our website on the product page. This however does not imply that any conditions are required for our mattresses to be used. Firmness of foam materials react to surrounding temperatures and humidity levels - this is true of any mattress or other product made / including foam materials, and is not specific to our mattresses only. As you informed us, your mattress has felt softer over the summer months, which we confirmed is entirely normal as foam materials tend to soften in the presence of warmer temperatures / humidity. This is a natural occurrence and is therefore, not covered under warranty, as we do not deem this to be a manufacturing defect as such. We can assure you that our team did the best to assist you with your inquiry based on the information and photos you provided us.
Noa - I was a customer with a faulty product which was over the 100 day trial period.
Regardless of this I had a valid warranty claim which was completely dismissed by your company, How can you see in...
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sebastian FernandezSydney, NSW
- The Noa Queen
- Verified purchase
worst bed on the market don't buy
back pain every morning and is dropping on the left side of the bed almost sinking.
was happy to give noah a chance but as the good company they are , they are giving me a much suitable mattress
Purchased in May 2020 for $600.00.
1 comment
Maggie H.Noa
Hi Sebastian,
Thank you for taking a moment to share your feedback with us regarding your Sunset bed frame. We're truly sorry to hear that the bed frame did not meet your expectations, and hope that ...
Read morethe resolution provided is to your complete satisfaction.Review collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
C.C
- 3 reviews
- 1 like
- The Noa Double
- Verified purchase
perfectly firm! perfect customer service!
We love it and its definitely worth the money! definitely will purchase again! Love the quality of mattress, its perfect for our new home! The customer service is perfect and response quickly!
Purchased for $599.00.
1 comment
Maggie H.Noa
Hi there,
We're truly humbled by your feedback, and couldn't be happier to learn that not only are you loving your new Noa mattress, but are also satisfied with the service we've been able to provide you with....
Read more Thank you so much for sharing! Congratulations on your new home, we wish you many more happy zzz's :)Review collected in partnership with Noa
Helen ReidSouth East Queensland, QLD
- The Noa Double
- Verified purchase
Great initially
Loved this mattress initially, nicely firm, was skeptical originally but with the 100 day return policy, thought we’d give it a go. However, not much past this time, I can observe definite hollows where my husband & I sleep, and I am only 56 kg, not overweight in the least. So if you are heavy, I would not choose this type of mattress.
Purchased in April 2019.
1 comment
Maggie H.Noa
Hi Helen,
Thank you for sharing your feedback. Please email us at support@noahome.com and we'll be more than happy to look into this most uncommon occurrence (see the many reviews below and on our site from customers having purchased years ago.)....
Read more Kind regards, MaggieReview collected in partnership with Noa
- The Noa King
- Verified purchase
Not for me, not at all.
Can't stand this mattress. Too soft and no support at all. It's like sleeping on a soft sponge that sticks to your body. It also smells awful when it arrives - has a really noxious chemical like smell that takes weeks to go away.
Probably the worst thing is that you overheat when you sleep in this bed. The latex foam does not dissipate your body heat at all. It captures all of it and you end up feeling like you are sleeping on a heating blanket turned on too hot. It's really uncomfortable.
It doesn't bother my wife as much - and sadly she w...
Read moreaited until day 101 (I'm not joking) to let me know that we should return it if it bothered me - so we're stuck with it and will likely throw it away when we can get a replacement. What a waist. If you like a semi-firm or firm mattress and sleep better when you're not overheating - please avoid this mattress!! It is close to the worst mattress I've ever owned or slept on.Purchased in April 2019 for $849.00.
1 comment
Maggie H.Noa
Hi Jason,
We appreciate you taking the time sharing your feedback. A quick look of most reviews of the Noa mattress on ProductReview.com.au will actually show that many believe the product to actually be on the firm and supportive side. ...
Read more That said, everyone's experience is personal and subjective. For this reason alone, the 100 night trial should provide ample time to see whether the product is for you. Of course, we completely understand your need to look for something better suited to your preference and hope you find what you're looking for in another mattress. With kind regards, Maggie
Marinda KoSydney, NSW
- 2 reviews
- The Noa
- Verified purchase
I am reasonably happy!
I am pretty happy with my Noa mattress even though it cannot give me the feeling of “lying on a cloud”. Basically it is flat and firm. The good thing is that I cannot feel my partner’s movement much.
Purchased in February 2019 for $859.00.
3 comments
Maggie H.Noa
Hi Marinda,
We really appreciate you sharing your experience. Feel free to reach out anytime :) ...
Read more Maggie
We have been sleeping on your mattress for more than 2 months. As I have mentioned in my review I am not completely satisfied with the mattress because it is not firm enough as I have been experienci...
Read moreng lower back pain. At first I thought the back pain comes from our move of house and old age but my Husband recently also discovered that he is experiencing serious hip pain as well. These symptoms disappeared recently after we slept on a different mattress when we travelled overseas!Maggie H.Noa
Hi Marinda!
We sincerely appreciate you sharing your feedback. Please email us at support@noasleep.com and we'll gladly assist you :) ...
Read more With kind regards, VivianneReview collected in partnership with Noa
Questions & Answers
Tara L.asked
How is the Noa mattress compared to Eva Mattress? I have a hard time deciding between the two. Isn’t Eva mattress more closely resembled Noa Luxe mattress in terms of material layers and is cheaper?
1 answer
Maggie H.Noa
Hi Tara,
Thank you for writing us and for your interest in our mattress selection.
We'd be more than happy to provide you with more information regarding our Noa hybrid mattress, with the hopes of making your purchasing decision a littler easier on you.
The Eva mattress is indeed quite similar. We would like to highlight a few considerations:
Key consideration: We strategically placed our layer of breathable latex on the top layer as this is the most expensive (premium) material you can feature on a mattress. It is far more comfortable to rest atop than gel memory foam (as the first layer like Eva - which retains more heat and has little bounce). This is perhaps the most important differentiator that will most certainly impact the comfort of the mattress.
Our cover is made primarily of TENCEL a sustainable, breathable and highly comforting fabric.
While Eva only operates in Australia, we have been operating across four major markets for far longer allowing us to perfect our product and serve thousands of customers.
Below are some of the key differences that the Luxe mattress has to offer in comparison to our Noa mattress:
- the bamboo charcoal infused latex layer provides additional breathability by absorbing excess moisture to help keep you cool while sleeping
- the extra layer of micro coils adds responsiveness to the body and body movements
- the zoning of the pocketed springs provides adequate support to different areas of your body, mainly to your lower back and waist, to keep your spine properly aligned
With that said, every customer is different and we couldn't guarantee that our product is just what you need. Instead, we believe that the free 100-night trial is the best way for you to find out.
Chrissie D.asked
Hello. I'm trying to decide between this and the Eva mattress, both are very similar.
I'm interested in Firmness and Support. I don't want something that's rock hard to lie on because I'm a side sleeper and that can create pressure issues on the hips, but also don't want something I'm going to sink too much into and my lower back won't be supported. Can somebody who actually owns one of these mattresses and has been sleeping on it for awhile comment on the firmness and 'sinkability' ..Thanks.
Edit: I tried the Koala mattress and found it to be too soft and unsupportive.
1 answer
Maggie H.Noa
Hi Chrissie,
We'd be more than happy to provide you with more information regarding our Noa hybrid mattress, with the hopes of making your purchasing decision a littler easier on you.
The Eva mattress is indeed quite similar. We would like to highlight a few considerations:
Key consideration: We strategically placed our layer of breathable latex on the top layer as this is the most expensive (premium) material you can feature on a mattress. It is far more comfortable to rest atop than gel memory foam (as the first layer like Eva - which retains more heat and has little bounce). This is perhaps the most important differentiator that will most certainly impact the comfort of the mattress.
Our cover is made primarily of TENCEL a sustainable, breathable and highly comforting fabric.
While Eva only operates in Australia, we have been operating across five major markets for far longer allowing us to perfect our product and serve thousands of customers.
With that said, every customer is different and we couldn't guarantee that our product is just what you need. Instead, we believe that the free 100-night trial is the best way for you to find out.
Please let us know if you have any further questions that we can assist you with.
Nozomi F.asked
Hi,
I am planning to buy the Noa Mattress but it'll be stored in its box for approx 8 weeks before we open it.
Will this affect the product?
Rgds
1 answer
Maggie H.Noa
Hi Nozomi,
Thanks for reaching out to us :)
We don't recommend keeping the mattress in the box for more than a month.
Also, a friendly reminder that your 100 night trial period begins on the day you receive your delivery.
Please let us know if we can assist you in any other way.
Regards,
Maggie
Details
 Noa Home The Noa Single4.2(19) | Noa Home The Noa Double4.2(41) | Noa Home The Noa King Single4.7(19) | Noa Home The Noa Queen4.4(195) | |
|---|---|---|---|---|
| Category | Mattresses | Mattresses | Mattresses | Mattresses |
| Price (RRP) | $799.00 | $999.00 | $899.00 | $1,099.00 |
| Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
| Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
| Size | Single | Double | King Single | Queen |
| Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
| Country of Manufacture | China | China | China | China |
| Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
Visit official website
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Most comfortable mattress ever.
Great mattress!
Best nights sleep ever.
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Most comfortable mattress ever.
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Maggie H.Noa
Hi Gerard,
Thanks so much for sharing your comments, we're so happy to hear that your Noa mattress has met your expectations and is delivering on the features advertised :)...
Read more Please make sure to rotate your mattress every 3-6 months to ensure the mattress maintains its shape over time. As we tend to typically sleep in the same spot by force of habit, it is not unusual for a mattress (of any kind) to slightly soften and show signs of minor indentations where we sleep over time and usage. That being said, our warranty does cover indentations that are greater than an inch (2.54cm). If you ever experience issues with your mattress, please don't hesitate to reach out to our team by email at support@noahome.com, we're always happy to help. In the meantime, we wish you and your partner many more restful sleeps!