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Noa Home The Noa

Noa Home The Noa

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4.3 from 390 reviews · View Statistics
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Reviews

3.3
10 reviews
5
(2)
4
(5)
3
(0)
2
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Owen C
Owen C
  • 2 reviews
  • 1 like

Firm and comfy but VERY poor edge support despite marketing

published

Purchased in at Noa Home Australia for $974.

Value for Money
4/5
Customer Service
2/5
Incentivised Review No
Sleeping PositionFront
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention Yes
Sagging Yes
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
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Review collected in partnership with Noa

LLC
LLCGreater Melbourne (Inner), VIC

Great service!

published

My mattress is quite firm compared to what I am used to, but overall it is quite comfortable. I think it’s better for back sleepers than side sleepers. I have had the mattress for about 6 months now and have noticed that although it’s firm, it doesn’t hold it’s shape too well. I try to rotate the mattress every month to help the sagging. I think it’s a good short term mattress. I would probably need to replace it within 2years of purchase.

Purchased for $1,199.

Value for Money
3/5
Customer Service
5/5
Sleeping PositionSide
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention Yes
Sagging Yes
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
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The reviewer stated that an incentive was offered for this review

It's a great purchase.

published

The mattress does exactly what NOA says. It's fresh and firm. The sides don't budge and you can't feel your partner move.

My only concern is its durability. It seems that the mattress is slightly affected by your weight. It has sunk permanently just a little were my partner and I sleep. Overall it is a great mattres.

Purchased in for $849.

Sleeping PositionFront
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging Yes
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
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The reviewer stated that an incentive was offered for this review

Buyhard
BuyhardSouth East Queensland, QLD

Comfortable and supportive so far

published

20mm sway/sagging after 6 weeks, still feels comfortable thou. - 1 person at 83kg
Will be happy if sway/sagging does not increase much more.
Mattress doesn't stay as cool as I was expecting.
At this stage still good value for money.

Purchased in for $749.

Value for Money
4/5
Customer Service
3/5
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention Yes
Sagging Yes
Perceived Firmness Medium
Noa
Maggie H.Noa Send a private message
Buyhard
Buyhard

Hi Maggie,
Just to explain the 3star customer service given, shipping was 10 to 14 days instead of the 2-5 days that was quoted.

Noa
Maggie H.Noa Send a private message

Hi there, thanks so much for clarifying - without your order number it is difficult for me to investigate this delay further however, some remote shipping addresses may require up to 14 business days once shipped.

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Joanna Reid
Joanna ReidSydney, NSW

Not bad for the price!

published

Good value for mattress. Firm without being too uncomfortable and my partner and I are able to sleep without waking each other up throughout the night by tossing and turning.
Good that there isn't any smell in the mattress so you can use it immediately when you unpack it.

Purchased in for $800.

Value for Money
4/5
Customer Service
5/5
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging Yes
Perceived Firmness Medium
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

Questions & Answers

Nikita D.
Nikita D.asked
The Noa

I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?

1 answer
Noa
Maggie H.Noa Send a private message
Travel bee
Travel beeasked
The Noa King Single

I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?

1 answer
Noa
Maggie H.Noa Send a private message
R.S.
R.S.asked
The Noa Queen

Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.

1 answer
Noa
Maggie H.Noa Send a private message
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Noa Home The Noa

Details

Compare all 5 Noa Home The Noa
CategoryMattressesMattressesMattressesMattresses
Price (RRP) $799.00$999.00$899.00$1,099.00
Type Latex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket Spring
FirmnessMedium FirmMedium FirmMedium FirmMedium Firm
SizeSingleDoubleKing SingleQueen
Country of ManufactureChinaChinaChinaChina
Thickness28 cm28 cm28 cm28 cm
Manufacturer Warranty15 year(s)15 year(s)15 year(s)15 year(s)
Compare all 5 Noa Home The Noa
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