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Noa Home The Noa

Noa Home The Noa

Queen, King, Double, etc... (See All)
4.3 from 391 reviews · View Statistics
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Reviews

3.3
12 reviews
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Satisfied with quality

published

First of all quality is good ,
Secondly delivery and communication
Still keep looking for next purchase such as pillow case , mattress protector, cover
Any deco items .
Willing to buy again
Thanks

Purchased in for $700.

Value for Money
5/5
Customer Service
5/5
Sleeping PositionFront and Side
Adjustment PeriodMonths
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention Yes
Sagging Yes
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
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Review collected in partnership with Noa

The reviewer stated that an incentive was offered for this review

Horrible

published

we are both 70 years old and about 90kg each.This is the worst mattress we have purchased in 50 years.
to hard.to hot.no edge support.
you are made to jump through hoops to get a refund.take photos,fill out survey.
the staff are rude and not helpful at all.they take your money quick and they can not tell you how and when you will be contacted for a refund

Purchased in at Noa Home Australia for $750.

Value for Money
1/5
Customer Service
1/5
Incentivised Review No
Sleeping PositionBack, Front and Side
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention Yes
Sagging No
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
mar
mar
Noa
Maggie H.Noa Send a private message

Hi Mario,

Kindly note that we currently offer free pick-ups on returned mattresses however, these are scheduled based on the charity partner's availability - as promised, your refund will be processed once the mattress is collected.

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Very firm, good build quality

published

Purchased in .

Value for Money
4/5
Sleeping PositionBack and Side
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention No
Sagging No
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

The reviewer stated that an incentive was offered for this review

C.C
C.C
  • 3 reviews
  • 1 like

perfectly firm! perfect customer service!

published

We love it and its definitely worth the money! definitely will purchase again! Love the quality of mattress, its perfect for our new home! The customer service is perfect and response quickly!

Purchased for $599.

Value for Money
5/5
Customer Service
5/5
Incentivised Review No
Sleeping PositionFront
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort Yes
Heat Retention Yes
Sagging Yes
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
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Review collected in partnership with Noa

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Luna
Luna
  • 4 reviews
  • 7 likes

Great customer service, but not great sleep. (Very hot!)

published

Purchased in for $749.

Value for Money
3/5
Customer Service
5/5
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues Yes
Caused Discomfort Yes
Heat Retention Yes
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
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Do not recommend. Wake up in pain every morning.

published

Alright, so after months and months of sleeping in this mattress I have to say it’s a waste of money. Specially if you sleep on your side. It’s hard as a rock, hot and sweaty and you’ll wake up in pain. about to order a mattress topper to remediate the problem. I do not recommend it at all. Wish I had returned in time.

Purchased in .

Value for Money
1/5
Incentivised Review No
Sleeping PositionBack and Side
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention Yes
Sagging No
Perceived Firmness Very Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

Poor mattress- despite raving reviews!

published

Purchased in for $750.

Value for Money
2/5
Customer Service
5/5
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention Yes
Sagging No
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

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Next

Firm bed, better if a little bit softer

published

I have problems with sleeping, insomniac. So I tried the hybrid NOA bed if it could help me with the problem. I am a side sleeper and found the bed to be firm. For the first month, I wake up with sore middle back and shoulders. I think I might still be adjusting to the bed's firmness. I still want to give it a chance, since I find NOA to be a good and reputable company. I hope I can find some ways to make it a bit softer, that might solve the problem of waking up stiff. I am happy with the durability and it's solid composition though, no squeaking sound. The delivery and support team has been very prompt and helpful too!

Purchased in for $649.

Value for Money
5/5
Customer Service
5/5
Incentivised Review No
Sleeping PositionSide
Caused Discomfort Yes
Heat Retention No
Sagging No
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

Jenny
JennyQueensland
  • 3 reviews

Too hard for us!

published

Unfortunately this mattress was too hard for us. However cannot fault the great customer service I had in returning the mattress, no questions asked they very quickly organised the return and refunded our money.

Purchased in for $849.

Value for Money
4/5
Customer Service
5/5
Incentivised Review No
Adjustment PeriodI never got used to it!
Caused Discomfort Yes
Heat Retention Yes
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

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Craig Farrant
Craig FarrantSouth East Queensland, QLD

Good nights rest

published

I have had better nights sleep since I purchased this mattress. It is firm enough that I do not suffer the lower back problems I had with my old mattress.

Purchased in for $400.

Value for Money
5/5
Customer Service
5/5
Incentivised Review No
Sleeping PositionBack
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort Yes
Heat Retention No
Sagging No
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

Greg
GregHobart, TAS

Great quality, but not right for us

published

Purchased in .

Value for Money
5/5
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention No
Sagging No
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Greg
Greg
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Marinda Ko
Marinda KoSydney, NSW
  • 2 reviews

I am reasonably happy!

published

I am pretty happy with my Noa mattress even though it cannot give me the feeling of “lying on a cloud”. Basically it is flat and firm. The good thing is that I cannot feel my partner’s movement much.

Purchased in for $859.

Value for Money
5/5
Customer Service
5/5
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues Yes
Caused Discomfort Yes
Heat Retention No
Sagging Yes
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Marinda Ko
Marinda Ko
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

Mattresses

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Questions & Answers

Nikita D.
Nikita D.asked
The Noa

I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?

1 answer
Noa
Maggie H.Noa Send a private message
Travel bee
Travel beeasked
The Noa King Single

I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?

1 answer
Noa
Maggie H.Noa Send a private message
R.S.
R.S.asked
The Noa Queen

Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.

1 answer
Noa
Maggie H.Noa Send a private message
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Noa Home The Noa

Details

Compare all 5 Noa Home The Noa
CategoryMattressesMattressesMattressesMattresses
Price (RRP) $799.00$999.00$899.00$1,099.00
Type Latex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket Spring
FirmnessMedium FirmMedium FirmMedium FirmMedium Firm
SizeSingleDoubleKing SingleQueen
Country of ManufactureChinaChinaChinaChina
Thickness28 cm28 cm28 cm28 cm
Manufacturer Warranty15 year(s)15 year(s)15 year(s)15 year(s)
Compare all 5 Noa Home The Noa
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