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Noa Home The Noa

Noa Home The Noa

Queen, King, Double, etc... (See All)
4.3 from 393 reviews · View Statistics
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Reviews

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Satisfied with quality

published

First of all quality is good ,
Secondly delivery and communication
Still keep looking for next purchase such as pillow case , mattress protector, cover
Any deco items .
Willing to buy again
Thanks

Purchased in for $700.

  • Value for Money
  • Customer Service
  • Sleeping PositionFront and Side
  • Adjustment PeriodMonths
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention Yes
  • Sagging Yes
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
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Review collected in partnership with Noa

The reviewer stated that an incentive was offered for this review

Horrible

published

we are both 70 years old and about 90kg each.This is the worst mattress we have purchased in 50 years.
to hard.to hot.no edge support.
you are made to jump through hoops to get a refund.take photos,fill out survey.
the staff are rude and not helpful at all.they take your money quick and they can not tell you how and when you will be contacted for a refund

Purchased in at Noa Home Australia for $750.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionBack, Front and Side
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention Yes
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
mar
mar
Noa
Maggie H.Noa Send a private message

Hi Mario,

Kindly note that we currently offer free pick-ups on returned mattresses however, these are scheduled based on the charity partner's availability - as promised, your refund will be processed once the mattress is collected.

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Owen C
Owen C
  • 2 reviews
  • 1 like

Firm and comfy but VERY poor edge support despite marketing

published

Purchased in at Noa Home Australia for $974.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionFront
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort No
  • Heat Retention Yes
  • Sagging Yes
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

LLC
LLCGreater Melbourne (Inner), VIC

Great service!

published

My mattress is quite firm compared to what I am used to, but overall it is quite comfortable. I think it’s better for back sleepers than side sleepers. I have had the mattress for about 6 months now and have noticed that although it’s firm, it doesn’t hold it’s shape too well. I try to rotate the mattress every month to help the sagging. I think it’s a good short term mattress. I would probably need to replace it within 2years of purchase.

Purchased for $1,199.

  • Value for Money
  • Customer Service
  • Sleeping PositionSide
  • Adjustment PeriodWeeks
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort No
  • Heat Retention Yes
  • Sagging Yes
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

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C.C
C.C
  • 3 reviews
  • 1 like

perfectly firm! perfect customer service!

published

We love it and its definitely worth the money! definitely will purchase again! Love the quality of mattress, its perfect for our new home! The customer service is perfect and response quickly!

Purchased for $599.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionFront
  • Adjustment PeriodDays
  • Pre-existing Neck / Back Issues Yes
  • Caused Discomfort Yes
  • Heat Retention Yes
  • Sagging Yes
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
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Review collected in partnership with Noa

Luna
Luna
  • 4 reviews
  • 7 likes

Great customer service, but not great sleep. (Very hot!)

published

Purchased in for $749.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues Yes
  • Caused Discomfort Yes
  • Heat Retention Yes
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Do not recommend. Wake up in pain every morning.

published

Alright, so after months and months of sleeping in this mattress I have to say it’s a waste of money. Specially if you sleep on your side. It’s hard as a rock, hot and sweaty and you’ll wake up in pain. about to order a mattress topper to remediate the problem. I do not recommend it at all. Wish I had returned in time.

Purchased in .

  • Value for Money
  • Incentivised Review No
  • Sleeping PositionBack and Side
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention Yes
  • Sagging No
  • Perceived Firmness Very Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

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Julie Mearns
Julie MearnsSouth East Queensland, QLD

Firm mattress

published

Did not expect it to be as firm as it is. Nothing Our mattress topper did not fix. Now love it and do not want to leave it each morning.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodMonths
  • Pre-existing Neck / Back Issues Yes
  • Caused Discomfort No
  • Heat Retention Yes
  • Sagging No
  • Perceived Firmness Very Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

Rachel Cassar
Rachel CassarGreater Melbourne (Metropolitan), VIC

Better than Sleeping Duck and Koala!

published

We got this on sale and expected it to be quite firm after reading reviews, but after sleeping on it for two months now we can confirm it's the best night's sleep we've ever had. We both joke that we can't remember the last time we can recall falling asleep because we're instantly in a deep slumber as soon as we hit the bed! We were swayed by Koala and Sleeping Duck's clever marketing strategies but we're glad we dug deep enough to unearth Noa because those mattresses aren't a match for Noa's superior range and exceptional customer service.

Purchased in for $849.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodDays
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort No
  • Heat Retention Yes
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

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Angelique
AngeliqueNorthern Region, NSW

Wish i had returned before 100 day trial finished

published

Quite a firm mattress, I thought I would get use to it, however nearly a year and a half on and its still not the best nights sleep, I can't say I've ever had a good nights sleep on it. The inital trial period came and went, at the time i had three year old twins and a one year old, so getting a full nights sleep never happened anyway always in and out tending to the babes, but now that i can sleep without too much interuption, i do regret purchasing our NOA mattress and will look at updating when i can afford it, such a shame. I am much more comfortable in my children's basic single mattresses from Harvey Norman.

Purchased in for $899.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort No
  • Heat Retention Yes
  • Sagging No
  • Perceived Firmness Very Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

Dave
DaveMelbourne
  • 3 reviews

Comfortable & Value for Money

published

Reviewed mattress and had reservations given the price. The 100 day return policy provided us with the assurance we were seeking to try it out. After a couple of days we can safely say it’s a very comfortable sleep and so fairly priced. We highly recommend.

Purchased in at Online Noa direct for $895.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodDays
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort No
  • Heat Retention Yes
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

Pretty good so far.

published

Its summer here and the mattress (like all others) still gets warm, however it is very comfortable. I have found the NOA provides great support and has helped with my bursitis. No evidence of fumes or sagging or any such issues. In a nutshell good quality for a great price.

Purchased in for $499.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodDays
  • Pre-existing Neck / Back Issues Yes
  • Caused Discomfort No
  • Heat Retention Yes
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

Mattresses

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Poor mattress- despite raving reviews!

published

Purchased in for $750.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention Yes
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!
Jenny
JennyQueensland
  • 3 reviews

Too hard for us!

published

Unfortunately this mattress was too hard for us. However cannot fault the great customer service I had in returning the mattress, no questions asked they very quickly organised the return and refunded our money.

Purchased in for $849.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Adjustment PeriodI never got used to it!
  • Caused Discomfort Yes
  • Heat Retention Yes
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

Anne
AnneSydney

Best investment

published

Super comfy mattress with just the right amount of support. Really helpful for my back/neck problems and would recommend to family and friends. Used now for 4 months and still loving it as much as the first day.

Purchased in .

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodDays
  • Pre-existing Neck / Back Issues Yes
  • Caused Discomfort No
  • Heat Retention Yes
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

Questions & Answers

Nikita D.
Nikita D.asked
The Noa

I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?

1 answer
Noa
Maggie H.Noa Send a private message
Travel bee
Travel beeasked
The Noa King Single

I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?

1 answer
Noa
Maggie H.Noa Send a private message
R.S.
R.S.asked
The Noa Queen

Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.

1 answer
Noa
Maggie H.Noa Send a private message
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Noa Home The Noa

Details

Compare all 5 Noa Home The Noa
CategoryMattressesMattressesMattressesMattresses
Price (RRP) $799.00$999.00$899.00$1,099.00
Type Latex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket Spring
FirmnessMedium FirmMedium FirmMedium FirmMedium Firm
SizeSingleDoubleKing SingleQueen
Country of ManufactureChinaChinaChinaChina
Thickness28 cm28 cm28 cm28 cm
Manufacturer Warranty15 year(s)15 year(s)15 year(s)15 year(s)
Compare all 5 Noa Home The Noa
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