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- 2 reviews
The bed is quite firm, however, not uncomfortable. Communication from the company could be improved, I asked a specific question and was given a stock answer that did not answer my question.
Purchased in October 2021.
Review collected in partnership with Noa
- 3 reviews
I love my Noa mattress! 4 months ago I bought a king size mattress which was delivered 11 days later & has been the best mattress I’ve had. It’s quite firm so I have a cheap foam topper from Kmart on it but the consistent support, no dips or sagging has meant I no longer have lower back pain whatsoever. I waited a while before writing a review to give it a good test, and after suffering bulging discs & being a fussy sleeper - I would recommend this mattress without a doubt!
Purchased in March 2021 for $849.
The reviewer stated that an incentive was offered for this review
- 4 reviews
- 2 likes
Quality and very well made bed, great customer service and really wanted to love the bed, it was just too firm for our personal taste but cannot fault Noa in the slightest. We tried hard with the trial, but eventually decided against it for us and the trial process worked well and return was simple and well managed, as was the very swift delivery. I would highly recommend their bed if you like a reasonably firm bed.
Purchased in April 2021 for $1,400.
Hi Ross,
We truly appreciate you taking a moment to share your feedback regarding your shopping experience with Noa Home....
Read more It was a pleasure assisting you, and we're happy to know that our team was able to help ensure a pleasant delivery and return process on your order :)- 3 reviews
- 1 like
Mattress is clearly made with good quality materials and love the design and handles for easy grip transporting. It was unfortunately a bit firm for me personally, however their customer service was excellent and I am without loss for ordering. Would 100 percent recommend to people that want a solid firm support.
Purchased in March 2021 for $549.
Hi Frances,
We can't thank you enough for sharing your feedback regarding your experience and your thoughts on the mattress you purchased from Noa Home....
Read more We're sorry that our mattress didn't perfectly suit your needs however, are thrilled that our team was able to assist you to your entire satisfaction through the purchasing and returns process. We truly hope we'll be able to assist you again in the future :)Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
I purchased the Noa Lite in a double size. The mattress itself seems like it has good build quality- firm edges, handles on the sides for carrying, and overall was well made with no obvious wear & tear problems after 2 months sleeping in it. But, I just found it too firm for me, even though I was looking for a medium-firm mattress. For reference, it might have been because I am quite a small person (<50kg). I'd say the firmness was 8.5-9/10 for me, and I had muscle soreness after sleeping in the matress even though I have no pre-existing pains/...
Read morejoint problems. Also, although it has springs, it didn't have the bouncy feel one would expect and feels quite 'solid'. Delivery was extremely quick. Currently in the process of returning with Noa support.Purchased in February 2021.
Hi there,
Thanks so much for your feedback, and we're sorry your Noa mattress wasn't the perfect fit....
Read more In spite of this, we're very happy that you appreciated our speedy delivery service and the quality of the product, and are now enjoying your risk free 100-night trial. We wish you the best of luck in your search for the perfect mattress :)Review collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
- 2 reviews
Mattress is WAY too firm - not soft at all. Has almost no give, like sleeping on a board. Has created pain in my back around the pressure points, as I just don't sink into it at all (female 60kg). Why are soft mattresses so hard to find!?! Have given it a good try for over a month and also bought a mattress topper (from Ecosa) to try and make it work, which was also too hard and ineffective. At least they have a decent returns policy.
Purchased in February 2021 for $1,349.
Hi there,
Thank you for sharing your feedback, we're truly sorry to know that our Luxe mattress was not the perfect fit for you....
Read more Although this mattress is not considered a soft mattress but rather, a medium firm mattress, we are happy to know that we were able to assist you with our flexible, 100-night risk free return policy. We understand that our mattresses may not always be suitable for each and every one of our customers' preferences and sleeping needs. Please don't hesitate to reach out to our team at any time, we're always happy to help :)The mattress is a bit hard for my liking but I understand that this is necessary to provide good support for the back and it works! I suffer from backache for my years and had been going thru lots of massage and TCM therapies (wasted lots of $$$). After sleeping on this bed my problem suddenly disappear and I no longer need to spend money on the therapies. I’m sooooo happy about this. Thank you Noa!
Haven’t noticed any difference in the quality of my sleep yet. Not sure about the durability yet since mine is still very new (a month old).
Purchased in January 2021 for $449.
Hi Claire,
Thank you for your candid feedback....
Read more We're thrilled to know that your new Noa mattress has proven to help you with your long term backache. We wish you many more comfortable and restful sleeps :)Review collected in partnership with Noa
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- 3 reviews
- 1 like
Never purchased a mattress in a box previously so we did lots of research & settled on the Noa.
Delivery of the mattress was quick.
My wife loved the Noa mattress from the first night but I took a couple of weeks to feel the same way about it.
Mattress has a firm but comfortable feel to it.
I'm a hot sleeper but the mattress feels comfortably cool - certainly not hot.
No partner disturbance at all which is quite incredible.
Build quality seems quite good & 15 year warranty shows the company's confidence in it's product.
I would recommend the Noa based on our experience thus far.
Purchased in October 2020 for $899.
Hi there,
Thanks so much for sharing your comments regarding your new Noa mattress and overall experience shopping with us....
Read more We couldn't be happier to know that you're pleased with the support, comfort and additional features offered by our mattress, and are also satisfied with the prompt delivery service :) Wishing you many more restful, cool and peaceful sleeps! Warm regards, MaggieThe mattress is a nice firmness and has been very comfortable. It took a week to adjust from a traditional spring mattress but since it has provided a very pleasant sleep. It has no signs of sagging so far
Purchased in April 2020 for $799.
Hi Reilly,
Thanks so much for sharing your comments, we're so glad you've been enjoying the comfort offered by your new Noa mattress....
Read more Wishing you many more happy zzz's :) Warm wishes, MaggieReview collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
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- The Noa Queen
- Verified
Great. I no longer have back or hip pain when I get up in the morning.
I thought my mattress might be too firm however after a couple of weeks I grew used to the firmness and now, when I go to bed I feel as though I’m being hugged. It’s supportive but comforting.
Purchased in February 2020 at Noa.
Hi there,
We're thrilled to know that you've been enjoying the support and comfort offered by your new Noa hybrid mattress. We thank you so much for taking a moment to share your comments :)...
Read more Wishing you many more restful sleeps. With regards, MaggieThank you Maggie
Review collected in partnership with Noa
Firmer than I’d usually like but it’s still comfortable. I haven’t noticed any issues so far with the mattress so that’s good. Not a fan of the customer service though
Purchased in June 2019 for $800.
Hi Evie,
Thank you for sharing your comments. We're glad that you're satisfied with your new hybrid Noa mattress....
Read more We're sorry to hear that you haven't received the level of customer service you would have liked, please feel free to reach out to our team at support@noahome.com if we can be of any assistance to you. It will be our pleasure to help! Kind regards, MaggieReview collected in partnership with Noa
- 2 reviews
The mattress is very supportive! It is soft but firm and feels very cool under the body. The mattress has good weight to it and is very stable for larger people getting in and out of bed. Partner disturbance is very minimal. It's a little firm for my liking as I sometimes sleep on the side but it is brilliant for back sleepers!
Purchased in May 2019 for $799.
Hey Justin,
So happy to hear that the Noa mattress is providing you with great support while keeping partner disturbance at a minimum :) We hope you keep enjoying better sleep for many zzz's to come. ...
Read more Warm regards, MaggieReview collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
After surveying the various ‘bed in a box’ options available, we chose a Noa on the basis of reviews, informative website and the 100 day trial. We also put high value on the natural materials (tencel and latex) on the sleeping surface. The ordering and free delivery process was smooth. We are in Hobart, so it took a little longer than a major metro service. We were impressed by the quality of this mattress. Nicely constructed and finished. After unwrapping, we left the mattress to expand and air for 24 hours. After fitting our woollen mattress...
Read more topper we found the mattress to be definitely firmer than our previous pocket spring mattress. Certainly not too hot. Over the past three months I have adapted to the Noa well, but my partner unfortunately hasn’t. She has experienced lower back pain at night since we installed the new mattress and now, with the trial period just about up, we have decided to request a return. I don’t think this is because the mattress is in any way flawed, it just doesn’t suit our particular requirements. I’ve emailed Noa support and am awaiting their reply. I’ll report on the return process as it progresses, as this is an important aspect of their product and promises a good level of assurance to the prospective buyer.Purchased in March 2019.
Hi Greg,
Thank you for sharing your feedback and comments on the quality of the Noa mattress. Our team will be writing you shortly to help coordinate the return (and donation to a local charity) promptly. ...
Read more Kind regards, MaggieHeard back from Noa today and they pointed out that I got my delivery date wrong, meaning that I missed the 100 day return period by 2 days. So they will not accept a return. Not much goodwill in that...
Read more - very disappointed! I have asked them to reconsider. Will see what the response is.Questions & Answers
I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?
Hi Nikita,
Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday....
Read more That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email. Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Hi there!
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes....
Read more Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Hi there,
Thank you for your interest in our mattress selection....
Read more We have many customers who use our mattresses with Ikea bed frames. We would simply recommend measuring the inner frame to ensure our mattress will fit properly. Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces. Please let us know if you have any further questions, we'll be more than happy to help :)Get an answer from our members and Noa representatives
Details
Noa Home The Noa Single4.0(22) | Noa Home The Noa Double4.5(43) | Noa Home The Noa King Single4.7(19) | Noa Home The Noa Queen4.4(204) | |
---|---|---|---|---|
Category | Mattresses | Mattresses | Mattresses | Mattresses |
Price (RRP) | $799.00 | $999.00 | $899.00 | $1,099.00 |
Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
Size | Single | Double | King Single | Queen |
Country of Manufacture | China | China | China | China |
Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
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Hi Ellie,
We couldn't be happier to know that your Noa mattress has provided you a restful and most importantly, comfortable and supportive night's rest....
Read more We truly appreciate you taking the time to share your comments with the TrustPilot community :)