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- 2 reviews
- 1 like
Mattress is firm and comfy to sleep on. I wake up feeling rested without any aches and tehe partner distrubance was quite low I thought. However, it is slightly warmer than I was expecting especially given my expectations from the marketing about "cooling gel". The mattress also has terrible edge support which has been my main gripe. The edges will actually collapse by +75% when the edge is directly sat on, the corners are even worse. Getting out of bed can sometimes be difficult given how much the sides collapse and sitting on the bed whenever...
Read more needed is now a more conscious decision to sit further into the bed away from the edges. I feel that this also shrinks the available sleeping room on the bed as my partner and I try to sleep away from the edge. I would actually rate the mattress no better than a piece of foam for edge support and I am considering returning the mattress after our minimum trial period. I am also disapointed in the prolific use of plastics in the fabric and throughout the mattress and that it is imported from China. We also purchased a mattress protector with this mattress and it has still not arrived. There was no communication that this would arrive on a different date and through different shipping, I had to reach out to find this out.Purchased in October 2021 at Noa Home Australia for $974.
Review collected in partnership with Noa
- 2 reviews
The bed is quite firm, however, not uncomfortable. Communication from the company could be improved, I asked a specific question and was given a stock answer that did not answer my question.
Purchased in October 2021.
Review collected in partnership with Noa
My mattress is quite firm compared to what I am used to, but overall it is quite comfortable. I think it’s better for back sleepers than side sleepers. I have had the mattress for about 6 months now and have noticed that although it’s firm, it doesn’t hold it’s shape too well. I try to rotate the mattress every month to help the sagging. I think it’s a good short term mattress. I would probably need to replace it within 2years of purchase.
Purchased for $1,199.
Hi there,
Thanks so much for taking the time to share your feedback regarding your Noa mattress....
Read more We're truly sorry to hear that you feel your mattress has been losing its shape. Although it's entirely normal for a mattress to slightly soften with time and usage, our team remains available to assist you if you have any further questions that you'd like some clarity on :)The reviewer stated that an incentive was offered for this review
- 3 reviews
- 1 like
Mattress is clearly made with good quality materials and love the design and handles for easy grip transporting. It was unfortunately a bit firm for me personally, however their customer service was excellent and I am without loss for ordering. Would 100 percent recommend to people that want a solid firm support.
Purchased in March 2021 for $549.
Hi Frances,
We can't thank you enough for sharing your feedback regarding your experience and your thoughts on the mattress you purchased from Noa Home....
Read more We're sorry that our mattress didn't perfectly suit your needs however, are thrilled that our team was able to assist you to your entire satisfaction through the purchasing and returns process. We truly hope we'll be able to assist you again in the future :)Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
The mattress does exactly what NOA says. It's fresh and firm. The sides don't budge and you can't feel your partner move.
My only concern is its durability. It seems that the mattress is slightly affected by your weight. It has sunk permanently just a little were my partner and I sleep. Overall it is a great mattres.
Purchased in January 2021 for $849.
Hi Gerard,
Thanks so much for sharing your comments, we're so happy to hear that your Noa mattress has met your expectations and is delivering on the features advertised :)...
Read more Please make sure to rotate your mattress every 3-6 months to ensure the mattress maintains its shape over time. As we tend to typically sleep in the same spot by force of habit, it is not unusual for a mattress (of any kind) to slightly soften and show signs of minor indentations where we sleep over time and usage. That being said, our warranty does cover indentations that are greater than an inch (2.54cm). If you ever experience issues with your mattress, please don't hesitate to reach out to our team by email at support@noahome.com, we're always happy to help. In the meantime, we wish you and your partner many more restful sleeps!The reviewer stated that an incentive was offered for this review
The mattress is a nice firmness and has been very comfortable. It took a week to adjust from a traditional spring mattress but since it has provided a very pleasant sleep. It has no signs of sagging so far
Purchased in April 2020 for $799.
Hi Reilly,
Thanks so much for sharing your comments, we're so glad you've been enjoying the comfort offered by your new Noa mattress....
Read more Wishing you many more happy zzz's :) Warm wishes, MaggieReview collected in partnership with Noa
Quite a firm mattress, I thought I would get use to it, however nearly a year and a half on and its still not the best nights sleep, I can't say I've ever had a good nights sleep on it. The inital trial period came and went, at the time i had three year old twins and a one year old, so getting a full nights sleep never happened anyway always in and out tending to the babes, but now that i can sleep without too much interuption, i do regret purchasing our NOA mattress and will look at updating when i can afford it, such a shame. I am much more comfortable in my children's basic single mattresses from Harvey Norman.
Purchased in November 2018 for $899.
Hi Angelique,
Thanks for sharing your comments regarding your Noa mattress....
Read more We fully understand that our hybrid design may not always be the perfect fit for each one of our customers, which is exactly why we offer 100 nights to try it out in the comfort of your home. We believe this is ample time for our customers to decide if they're happy with their mattress. We're sorry you weren't able to request a return during your trial period, and truly hope you'll be able to find a mattress that suits your needs, now that you're experiencing less interruptions throughout the night. Warm wishes, MaggieReview collected in partnership with Noa
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- 2 reviews
- 1 like
I have been charged an international service fee of $27.16 by my credit card company. Be aware this could happen to you as well. I disputed it with the credit card company and it has been reversed thankfully. Just something to be aware of. First thoughts regarding the mattress is that it is hard as a rock (3 nights slept on it so far) but we will give it a few more days/weeks before making a final decision to keep it or not. Also, it is quite heavy and there are no handles on the sides to manoeuvre it around.
Purchased in February 2020 at online for $799.
Hi Lynn,
Thank you for taking the time to share your comments....
Read more We sincerely apologize that your credit card company charged you this fee. We can assure you that it is something we have absolutely no influence on and, that on our end, we only collect the amount of the customer purchase (the actual invoice). That being said, we always ensure to find a satisfactory resolution with our customers when this occurs. In addition, we completely understand that our hybrid mattress may not be suitable for all sleepers. For this reason, we gladly offer all customers a free, 100-night trial on their mattress purchase. This allows you to sleep on the mattress in the comfort of your own home and really decide if it's the right fit for you. Please feel free to reach out to our support team at support@noahome.com at any time during your trial period should you decide to return your mattress. It'll be our pleasure to assist you. Warm regards, Maggie- 3 reviews
To date the Noa mattress is comfortable and firm as one would want. It seems to be holding shape as expected but it is still early days. After say 12 months it would be a more accurate time as to the comfort and support the mattress offers. Not being able to compare with a conventional mattress adds to the questions.
Purchased in June 2019.
Hi there,
Thank you for sharing your comments with us regarding your recently purchased Noa mattress. We're glad to hear that you're enjoying it so far! :)...
Read more Wishing you happy zzz's, MaggieReview collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
Great mattress so far! Weighs a ton, so not easy to move around! Feel rested and get a great nights sleep! Would recommend to anyone seeking a new mattress to give it a whirl! Happy dreams!
Purchased in June 2019.
Hey Stephen,
We really appreciate you sharing your candid feedback on the Noa mattress. We're so happy to hear that you find it comfortable - just what you need for a great night's sleep :) ...
Read more MaggieReview collected in partnership with Noa
- 9 reviews
- 7 likes
Bought the mattress a few months ago. My preference is for firm mattresses and this is just prefect! Very supportive with a plush layer at the top for extra comfort that is thin enough not to sink in the mattress.
For a firm mattress, also the partner disturbance is pretty good and you can't feel movements. Haven't tried the wine glass thest though...it seemed dangerous :D
The build and the materials of the mattress seem very nice and durable. Still in mint conditions from February.
The "smell of new" took a bit to leave but to be fair it wasn'...
Hi Andrea,
Thank you so much for sharing your experience. We're happy to hear that you're enjoying the firmness and support as well as the quality build of our product. ...
Read more We do apologize for any inconvenience caused by our third-party transporter. Please feel free to connect with our team at support@noahome.com anytime - we're always here to help. Best, MaggieQuestions & Answers
I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?
Hi Nikita,
Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday....
Read more That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email. Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Hi there!
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes....
Read more Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Hi there,
Thank you for your interest in our mattress selection....
Read more We have many customers who use our mattresses with Ikea bed frames. We would simply recommend measuring the inner frame to ensure our mattress will fit properly. Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces. Please let us know if you have any further questions, we'll be more than happy to help :)Get an answer from our members and Noa representatives
Details
Noa Home The Noa Single4.0(22) | Noa Home The Noa Double4.5(43) | Noa Home The Noa King Single4.7(19) | Noa Home The Noa Queen4.4(204) | |
---|---|---|---|---|
Category | Mattresses | Mattresses | Mattresses | Mattresses |
Price (RRP) | $799.00 | $999.00 | $899.00 | $1,099.00 |
Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
Size | Single | Double | King Single | Queen |
Country of Manufacture | China | China | China | China |
Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
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Hi Owen,
Thank you for taking the time to share your feedback regarding your most recent purchase with Noa Home....
Read more We're truly sorry to hear that the mattress hasn't met all of your expectations. Please don't hesitate to reach out to our team should you decide to return the mattress during your trial period, we'll be more than happy to assist you accordingly :)