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FrancesGreater Melbourne (Inner), VIC
- 2 reviews
Good quality. Great customer service!!
Mattress is clearly made with good quality materials and love the design and handles for easy grip transporting. It was unfortunately a bit firm for me personally, however their customer service was excellent and I am without loss for ordering. Would 100 percent recommend to people that want a solid firm support.
Purchased in March 2021 for $549.00.
It's a great purchase.
The mattress does exactly what NOA says. It's fresh and firm. The sides don't budge and you can't feel your partner move.
My only concern is its durability. It seems that the mattress is slightly affected by your weight. It has sunk permanently just a little were my partner and I sleep. Overall it is a great mattres.
Purchased in January 2021 for $849.00.
1 comment
The reviewer stated that an incentive was offered for this review
- The Noa Double
- Verified purchase
Very firm, good build quality
I purchased the Noa Lite in a double size. The mattress itself seems like it has good build quality- firm edges, handles on the sides for carrying, and overall was well made with no obvious wear & tear problems after 2 months sleeping in it. But, I just found it too firm for me, even though I was looking for a medium-firm mattress. For reference, it might have been because I am quite a small person (<50kg). I'd say the firmness was 8.5-9/10 for me, and I had muscle soreness after sleeping in the matress even though I have no pre-existing pains/...
Read morejoint problems. Also, although it has springs, it didn't have the bouncy feel one would expect and feels quite 'solid'. Delivery was extremely quick. Currently in the process of returning with Noa support.Purchased in February 2021.
1 comment
Maggie H.Noa
Hi there,
Thanks so much for your feedback, and we're sorry your Noa mattress wasn't the perfect fit....
Read more In spite of this, we're very happy that you appreciated our speedy delivery service and the quality of the product, and are now enjoying your risk free 100-night trial. We wish you the best of luck in your search for the perfect mattress :)Review collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
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- The Noa Double
- Verified purchase
Highly recommended for those who suffer from long term backache
The mattress is a bit hard for my liking but I understand that this is necessary to provide good support for the back and it works! I suffer from backache for my years and had been going thru lots of massage and TCM therapies (wasted lots of $$$). After sleeping on this bed my problem suddenly disappear and I no longer need to spend money on the therapies. I’m sooooo happy about this. Thank you Noa!
Haven’t noticed any difference in the quality of my sleep yet. Not sure about the durability yet since mine is still very new (a month old).
Purchased in January 2021 for $449.00.
1 comment
Maggie H.Noa
Hi Claire,
Thank you for your candid feedback....
Read more We're thrilled to know that your new Noa mattress has proven to help you with your long term backache. We wish you many more comfortable and restful sleeps :)Review collected in partnership with Noa
Luna
- 4 reviews
- 7 likes
Great customer service, but not great sleep. (Very hot!)
Customer Service: 10/10
Delivery Partner: 0/10
Mattress Construction: 7/10
Sleeping Experience: 5/10
I have to start this review with a note about the delivery. It was a nightmare. To cut a very long story short, the mattress came 5 days earlier than Noa said it would, but nobody notified me it was arriving so I missed the delivery. They didn't leave a notice, and nobody tried to contact me to arrange a re-delivery. The online tracking showed the mattress as still being interstate. When I finally called to ask for an update, I found out the ma...
Read morettress had just been sitting in a warehouse 20 mins away from me for the past 5 days. At this point, rather than miss a day of work to wait for a re-delivery, I opted to go to the Border Express warehouse myself and pick up the mattress directly. What a JOKE. I called in advance and they said they'd have it ready for me - spoiler alert, they did not. It took me 15 mins to even find someone in the warehouse willing to help me, and then it took them another 30 minutes to track down the mattress in their warehouse. They acted like it was the world's biggest inconvenience to have to give me my package. Miraculously it fit in my car, but I had to ask two random men on the street for help getting it out of my car and into my house. In fairness, this nightmare is not really Noa's fault, but I would strongly encourage Noa to choose a different delivery partner. I'm not sure how you're expected to be home to receive the mattress when there is no communication about when it's going to arrive.Purchased in June 2020 for $749.00.
1 comment
Maggie H.Noa
Hi Luna,
Thank you for taking the time to share your comments regarding your shopping experience with Noa....
Read more We're truly sorry to hear that our mattress was not the perfect fit for your preferences and needs however, we're happy that we were able to assist you with your return / refund in a satisfactory manner. We've gone ahead and shared your candid feedback with our carrier partner to further investigate the issues encountered with the delivery of your order. We can assure you that this is not the type of experience we strive to offer our valued customers, and apologize that your delivery was not carried out per our standards. We understand that our mattress is on the heavier side, and as already mentioned, our new version does feature handles for ease of lifting/rotating. Compared to traditional mattresses or only foam mattresses, we'd like to point out that our hybrid design - which incorporates breathable latex, cooling gel memory foam, and most importantly, pocket springs which enhance airflow - is far better for keeping you cool. In addition, the mattress was specifically designed for warmer climates. That said, the type of bedding you choose will also have a significant impact on heat retention, beyond the type of mattress you use, which you already seem to be well aware of. We also recommend using a mattress protector that is made of a light material (silk or polyester for example) to avoid further heat retention. As for bed linens, percale cotton or linen sheets sleep cooler than other materials. All that said, we truly hope you find a mattress that will help you find a restful sleep, and more importantly, that we'll be able to assist you again in the future, and provide you with an enjoyable and seamless shopping experience. With regards, Maggie- The Noa King
- Verified purchase
Tried but a bit firm for us. Returned and reimbursed quickly. Very good service.
A bit firm for side sleepers, would be better for back sleepers. Otherwise thick and steady, no disturbance noted. I would recommend it for people who sleep mostly on their backs.
Purchased in June 2020.
1 comment
Maggie H.Noa
Hi Jeremy,
Thanks so much for taking the time to share your candid feedback regarding your experience with the Noa mattress....
Read more We completely understand that our mattresses may not be perfectly suited for all our customers, which is precisely why we are proud to offer our 100-night trial period. We're happy to hear that although you decided to return your mattress, you've been otherwise satisfied with your experience with us. We truly hope we'll be able to assist you again in the future :) Warm regards, MaggieReview collected in partnership with Noa
- The Noa Queen
- Verified purchase
Comfortable mattress that has lasted well so far
The mattress is a nice firmness and has been very comfortable. It took a week to adjust from a traditional spring mattress but since it has provided a very pleasant sleep. It has no signs of sagging so far
Purchased in April 2020 for $799.00.
1 comment
Maggie H.Noa
Hi Reilly,
Thanks so much for sharing your comments, we're so glad you've been enjoying the comfort offered by your new Noa mattress....
Read more Wishing you many more happy zzz's :) Warm wishes, MaggieReview collected in partnership with Noa
- The Noa King
- Verified purchase
Firm mattress
Did not expect it to be as firm as it is. Nothing Our mattress topper did not fix. Now love it and do not want to leave it each morning.
1 comment
Maggie H.Noa
Hi Julie,
Thank you for sharing your comments, we're so happy to know that you're happy with your new Noa mattress!...
Read more Wishing you many more restful sleeps (and mornings) on it :) With regards, MaggieReview collected in partnership with Noa
beachy0000Mid North Coast, NSW
- The Noa Queen
- Verified purchase
Great. I no longer have back or hip pain when I get up in the morning.
I thought my mattress might be too firm however after a couple of weeks I grew used to the firmness and now, when I go to bed I feel as though I’m being hugged. It’s supportive but comforting.
Purchased in February 2020 at Noa.
2 comments
Maggie H.Noa
Hi there,
We're thrilled to know that you've been enjoying the support and comfort offered by your new Noa hybrid mattress. We thank you so much for taking a moment to share your comments :)...
Read more Wishing you many more restful sleeps. With regards, MaggieThank you Maggie
Review collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
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Fran E.South East Queensland, QLD
- The Noa King
- Verified purchase
A good quality bed
We came from a gel top bed to the Noa and at first found it to be rather firm but are getting used to it after 5 weeks of use. We have found the mattress to be very supportive but have not noticed any difference in our quality of sleep.
Purchased in March 2020 for $849.00.
1 comment
Maggie H.Noa
Hi Fran,
We're so happy to hear that you're enjoying your new Noa hybrid mattress, and are appreciating the support provided :)...
Read more Thank you for sharing your comments, we wish you many more restful sleeps! Warm regards, MaggieReview collected in partnership with Noa
- The Noa Single
- Verified purchase
Pretty good so far.
Its summer here and the mattress (like all others) still gets warm, however it is very comfortable. I have found the NOA provides great support and has helped with my bursitis. No evidence of fumes or sagging or any such issues. In a nutshell good quality for a great price.
Purchased in January 2020 for $499.00.
1 comment
Maggie H.Noa
Hi Richard,
We're so glad to hear that you've been resting well on your Noa mattress and are pleased with the support, comfort and quality it offers....
Read more Wishing you many more happy zzz's. With warm regards, MaggieReview collected in partnership with Noa
- The Noa Double
- Verified purchase
Firm bed, better if a little bit softer
I have problems with sleeping, insomniac. So I tried the hybrid NOA bed if it could help me with the problem. I am a side sleeper and found the bed to be firm. For the first month, I wake up with sore middle back and shoulders. I think I might still be adjusting to the bed's firmness. I still want to give it a chance, since I find NOA to be a good and reputable company. I hope I can find some ways to make it a bit softer, that might solve the problem of waking up stiff. I am happy with the durability and it's solid composition though, no squeaking sound. The delivery and support team has been very prompt and helpful too!
Purchased in November 2019 for $649.00.
1 comment
Maggie H.Noa
Hi Adrian,
Thanks for sharing your comments on your Noa mattress....
Read more We're so glad to hear that you've enjoyed your shopping experience with us so far. We could suggest adding a more plush mattress cover (which may add a bit of softness and also protect your mattress from spills and/or dirt). Otherwise, please feel free to reach out to our support team within your trial period if you feel the mattress is simply not right for your, we'll gladly assist you in processing a return and providing you with a full refund :) With regards, MaggieReview collected in partnership with Noa
JennyQueensland
- 3 reviews
- The Noa King
- Verified purchase
Too hard for us!
Unfortunately this mattress was too hard for us. However cannot fault the great customer service I had in returning the mattress, no questions asked they very quickly organised the return and refunded our money.
Purchased in September 2019 for $849.00.
1 comment
Maggie H.Noa
Hi Jenny,
We're sorry that the Noa mattress wasn't the perfect fit for you, but we're really glad that we were able to assist you to your complete satisfaction :)...
Read more We hope to be able to serve you again in the near future! Kind regards, MaggieReview collected in partnership with Noa
JaspingSouth East Queensland, QLD
- 2 reviews
- The Noa Queen
- Verified purchase
It’s ok
Hi... It’s ok, I found it too firm for my liking, so I bought another latex topper to go on top.
Also a bit pricey for me too, thanks very much..
Purchased in August 2019 for $749.00.
1 comment
Maggie H.Noa
Hi there,
Thank you for taking the time to share your comments with us, although our design is intended to cater to a variety of sleepers, we understand that for some the use of an extra topper is needed to ensure a good night's rest....
Read more Warm regards, MaggieReview collected in partnership with Noa
Elize Le RouxCentral Queensland, QLD
- The Noa Queen
- Verified purchase
Early days but happy :)
• Firm enough when sleeping on my back. Cannot sleep on a side for too long and then have to turn over.
• I have Fibromyalgia and it is comfortable.
• It does not bounce when my husband moves. Great plus because I toss and turn and know that it wont keep him awake.
• Very heavy, find it a bit difficult to lift when making bed with fitted sheets.
• So far the mattress seems durable enough. Will find out in a year or two
Purchased in July 2019.
1 comment
Maggie H.Noa
Hi Elize,
Thank you for sharing your comments on your new Noa hybrid mattress. We're glad to hear that you are satisfied with your mattress so far and are enjoying the zero partner disturbance feature our mattress offers....
Read more We wish you many more restful sleeps. With regards, MaggieReview collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
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AnneSydney
- The Noa Queen
- Verified purchase
Best investment
Super comfy mattress with just the right amount of support. Really helpful for my back/neck problems and would recommend to family and friends. Used now for 4 months and still loving it as much as the first day.
Purchased in June 2019.
1 comment
Maggie H.Noa
Hi Anne,
Thanks so much for sharing your kind words, we're thrilled that the hybrid design of the Noa mattress is allowing you to enjoy restful sleep and that you're satisfied with the value of your recent investment....
Read more Wishing you plenty of happy zzz's. Regards, MaggieReview collected in partnership with Noa
- The Noa Queen
- Verified purchase
It’s not bad, I sleep ok.
Firmer than I’d usually like but it’s still comfortable. I haven’t noticed any issues so far with the mattress so that’s good. Not a fan of the customer service though
Purchased in June 2019 for $800.00.
1 comment
Maggie H.Noa
Hi Evie,
Thank you for sharing your comments. We're glad that you're satisfied with your new hybrid Noa mattress....
Read more We're sorry to hear that you haven't received the level of customer service you would have liked, please feel free to reach out to our team at support@noahome.com if we can be of any assistance to you. It will be our pleasure to help! Kind regards, MaggieReview collected in partnership with Noa
Vanilla
- 2 reviews
- The Noa Queen
- Verified purchase
still under review
To date the Noa mattress is comfortable and firm as one would want. It seems to be holding shape as expected but it is still early days. After say 12 months it would be a more accurate time as to the comfort and support the mattress offers. Not being able to compare with a conventional mattress adds to the questions.
Purchased in June 2019.
1 comment
Maggie H.Noa
Hi there,
Thank you for sharing your comments with us regarding your recently purchased Noa mattress. We're glad to hear that you're enjoying it so far! :)...
Read more Wishing you happy zzz's, MaggieReview collected in partnership with Noa
Justin NashHunter Region, NSW
- The Noa Queen
- Verified purchase
Not a bad mattress
The mattress is very supportive! It is soft but firm and feels very cool under the body. The mattress has good weight to it and is very stable for larger people getting in and out of bed. Partner disturbance is very minimal. It's a little firm for my liking as I sometimes sleep on the side but it is brilliant for back sleepers!
Purchased in May 2019 for $799.00.
1 comment
Maggie H.Noa
Hey Justin,
So happy to hear that the Noa mattress is providing you with great support while keeping partner disturbance at a minimum :) We hope you keep enjoying better sleep for many zzz's to come. ...
Read more Warm regards, MaggieReview collected in partnership with Noa
Stephen McDowellSydney, NSW
- The Noa Queen
- Verified purchase
Comfortable
Great mattress so far! Weighs a ton, so not easy to move around! Feel rested and get a great nights sleep! Would recommend to anyone seeking a new mattress to give it a whirl! Happy dreams!
Purchased in June 2019.
1 comment
Maggie H.Noa
Hey Stephen,
We really appreciate you sharing your candid feedback on the Noa mattress. We're so happy to hear that you find it comfortable - just what you need for a great night's sleep :) ...
Read more MaggieReview collected in partnership with Noa
Questions & Answers
Tara L.asked
How is the Noa mattress compared to Eva Mattress? I have a hard time deciding between the two. Isn’t Eva mattress more closely resembled Noa Luxe mattress in terms of material layers and is cheaper?
1 answer
Maggie H.Noa
Hi Tara,
Thank you for writing us and for your interest in our mattress selection.
We'd be more than happy to provide you with more information regarding our Noa hybrid mattress, with the hopes of making your purchasing decision a littler easier on you.
The Eva mattress is indeed quite similar. We would like to highlight a few considerations:
Key consideration: We strategically placed our layer of breathable latex on the top layer as this is the most expensive (premium) material you can feature on a mattress. It is far more comfortable to rest atop than gel memory foam (as the first layer like Eva - which retains more heat and has little bounce). This is perhaps the most important differentiator that will most certainly impact the comfort of the mattress.
Our cover is made primarily of TENCEL a sustainable, breathable and highly comforting fabric.
While Eva only operates in Australia, we have been operating across four major markets for far longer allowing us to perfect our product and serve thousands of customers.
Below are some of the key differences that the Luxe mattress has to offer in comparison to our Noa mattress:
- the bamboo charcoal infused latex layer provides additional breathability by absorbing excess moisture to help keep you cool while sleeping
- the extra layer of micro coils adds responsiveness to the body and body movements
- the zoning of the pocketed springs provides adequate support to different areas of your body, mainly to your lower back and waist, to keep your spine properly aligned
With that said, every customer is different and we couldn't guarantee that our product is just what you need. Instead, we believe that the free 100-night trial is the best way for you to find out.
Chrissie D.asked
Hello. I'm trying to decide between this and the Eva mattress, both are very similar.
I'm interested in Firmness and Support. I don't want something that's rock hard to lie on because I'm a side sleeper and that can create pressure issues on the hips, but also don't want something I'm going to sink too much into and my lower back won't be supported. Can somebody who actually owns one of these mattresses and has been sleeping on it for awhile comment on the firmness and 'sinkability' ..Thanks.
Edit: I tried the Koala mattress and found it to be too soft and unsupportive.
1 answer
Maggie H.Noa
Hi Chrissie,
We'd be more than happy to provide you with more information regarding our Noa hybrid mattress, with the hopes of making your purchasing decision a littler easier on you.
The Eva mattress is indeed quite similar. We would like to highlight a few considerations:
Key consideration: We strategically placed our layer of breathable latex on the top layer as this is the most expensive (premium) material you can feature on a mattress. It is far more comfortable to rest atop than gel memory foam (as the first layer like Eva - which retains more heat and has little bounce). This is perhaps the most important differentiator that will most certainly impact the comfort of the mattress.
Our cover is made primarily of TENCEL a sustainable, breathable and highly comforting fabric.
While Eva only operates in Australia, we have been operating across five major markets for far longer allowing us to perfect our product and serve thousands of customers.
With that said, every customer is different and we couldn't guarantee that our product is just what you need. Instead, we believe that the free 100-night trial is the best way for you to find out.
Please let us know if you have any further questions that we can assist you with.
Nozomi F.asked
Hi,
I am planning to buy the Noa Mattress but it'll be stored in its box for approx 8 weeks before we open it.
Will this affect the product?
Rgds
1 answer
Maggie H.Noa
Hi Nozomi,
Thanks for reaching out to us :)
We don't recommend keeping the mattress in the box for more than a month.
Also, a friendly reminder that your 100 night trial period begins on the day you receive your delivery.
Please let us know if we can assist you in any other way.
Regards,
Maggie
Details
Noa Home The Noa Single4.2(19) | Noa Home The Noa Double4.2(41) | Noa Home The Noa King Single4.7(19) | Noa Home The Noa Queen4.4(195) | |
---|---|---|---|---|
Category | Mattresses | Mattresses | Mattresses | Mattresses |
Price (RRP) | $799.00 | $999.00 | $899.00 | $1,099.00 |
Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
Size | Single | Double | King Single | Queen |
Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
Country of Manufacture | China | China | China | China |
Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
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Maggie H.Noa
Hi Gerard,
Thanks so much for sharing your comments, we're so happy to hear that your Noa mattress has met your expectations and is delivering on the features advertised :)...
Read more Please make sure to rotate your mattress every 3-6 months to ensure the mattress maintains its shape over time. As we tend to typically sleep in the same spot by force of habit, it is not unusual for a mattress (of any kind) to slightly soften and show signs of minor indentations where we sleep over time and usage. That being said, our warranty does cover indentations that are greater than an inch (2.54cm). If you ever experience issues with your mattress, please don't hesitate to reach out to our team by email at support@noahome.com, we're always happy to help. In the meantime, we wish you and your partner many more restful sleeps!