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I have owned this mattress for over three months. It came rolled up in plastic film, inside a box. Taking it out of the packaging it expanded into shape. So far I have found it to be a very comfortable mattress, for any position even when I'm lying on my back. Its quite a firm mattress and after three months I havent noticed any loss of shape.
Review collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
- 2 reviews
- 1 like
Mattress is firm and comfy to sleep on. I wake up feeling rested without any aches and tehe partner distrubance was quite low I thought. However, it is slightly warmer than I was expecting especially given my expectations from the marketing about "cooling gel". The mattress also has terrible edge support which has been my main gripe. The edges will actually collapse by +75% when the edge is directly sat on, the corners are even worse. Getting out of bed can sometimes be difficult given how much the sides collapse and sitting on the bed whenever...
Read more needed is now a more conscious decision to sit further into the bed away from the edges. I feel that this also shrinks the available sleeping room on the bed as my partner and I try to sleep away from the edge. I would actually rate the mattress no better than a piece of foam for edge support and I am considering returning the mattress after our minimum trial period. I am also disapointed in the prolific use of plastics in the fabric and throughout the mattress and that it is imported from China. We also purchased a mattress protector with this mattress and it has still not arrived. There was no communication that this would arrive on a different date and through different shipping, I had to reach out to find this out.Purchased in at Noa Home Australia for $974.
Hi Owen,
Thank you for taking the time to share your feedback regarding your most recent purchase with Noa Home....
Read more We're truly sorry to hear that the mattress hasn't met all of your expectations. Please don't hesitate to reach out to our team should you decide to return the mattress during your trial period, we'll be more than happy to assist you accordingly :)Review collected in partnership with Noa
- 2 reviews
The bed is quite firm, however, not uncomfortable. Communication from the company could be improved, I asked a specific question and was given a stock answer that did not answer my question.
Purchased in .
Review collected in partnership with Noa
- 4 reviews
- 2 likes
Quality and very well made bed, great customer service and really wanted to love the bed, it was just too firm for our personal taste but cannot fault Noa in the slightest. We tried hard with the trial, but eventually decided against it for us and the trial process worked well and return was simple and well managed, as was the very swift delivery. I would highly recommend their bed if you like a reasonably firm bed.
Purchased in for $1,400.
Hi Ross,
We truly appreciate you taking a moment to share your feedback regarding your shopping experience with Noa Home....
Read more It was a pleasure assisting you, and we're happy to know that our team was able to help ensure a pleasant delivery and return process on your order :)Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
My mattress is quite firm compared to what I am used to, but overall it is quite comfortable. I think it’s better for back sleepers than side sleepers. I have had the mattress for about 6 months now and have noticed that although it’s firm, it doesn’t hold it’s shape too well. I try to rotate the mattress every month to help the sagging. I think it’s a good short term mattress. I would probably need to replace it within 2years of purchase.
Purchased for $1,199.
Hi there,
Thanks so much for taking the time to share your feedback regarding your Noa mattress....
Read more We're truly sorry to hear that you feel your mattress has been losing its shape. Although it's entirely normal for a mattress to slightly soften with time and usage, our team remains available to assist you if you have any further questions that you'd like some clarity on :)The reviewer stated that an incentive was offered for this review
- 2 reviews
Selection and ordering online was easy, slight mix up with delivery but it was Christmas and COVID.. the mattress is bliss, VERY firm which I love, no where near as hot as my old mattress. Recommended to two friends, one has already bought and loves hers, the other will order soon..
Purchased in for $1,300.
Hi Greg,
Wow, we're truly humbled by your generous feedback and support....
Read more We couldn't be happier to hear that you're loving your Luxe mattress! We thank you for sharing your thoughts with the ProductReview community and friends. We hope to be able to serve you again in the future :)Review collected in partnership with Noa
The mattress does exactly what NOA says. It's fresh and firm. The sides don't budge and you can't feel your partner move.
My only concern is its durability. It seems that the mattress is slightly affected by your weight. It has sunk permanently just a little were my partner and I sleep. Overall it is a great mattres.
Purchased in for $849.
Hi Gerard,
Thanks so much for sharing your comments, we're so happy to hear that your Noa mattress has met your expectations and is delivering on the features advertised :)...
Read more Please make sure to rotate your mattress every 3-6 months to ensure the mattress maintains its shape over time. As we tend to typically sleep in the same spot by force of habit, it is not unusual for a mattress (of any kind) to slightly soften and show signs of minor indentations where we sleep over time and usage. That being said, our warranty does cover indentations that are greater than an inch (2.54cm). If you ever experience issues with your mattress, please don't hesitate to reach out to our team by email at support@noahome.com, we're always happy to help. In the meantime, we wish you and your partner many more restful sleeps!The reviewer stated that an incentive was offered for this review
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I was hesitant to get the Noa mattress compared to the Sleep Republic one as I had read in other reviews that it was reasonably firm. Coming from a very soft mattress, I actually found my back was noticeably less sore and I have had great nights sleep from day one. I’m very impressed with the quality of the mattress and the lack of disturbance when moving around is astonishing. I’d definitely buy the mattress again!!
Purchased in at Noa Home Australia for $799.
Hi Tom,
Thank you so much for sharing your comments regarding your new Noa mattress....
Read more We're so happy that you're enjoying the quality and comfort offered by the mattress, which has allowed you to feel less sore while sleeping. Wishing you many more restful sleeps :)The reviewer stated that an incentive was offered for this review
The Luxe mattress was surprisingly firm and supportive considering it was shipped in a box! Very substantial and comfortable, my sleep quality feels immediately improved!! Will be ordering more for other rooms in the future!
Purchased in for $1,048.
Hi Jade,
We're so happy to hear that you're enjoying the comfort and support offered by your new Luxe mattress....
Read more We truly appreciate your support and look forward to serving you again in the future :)The reviewer stated that an incentive was offered for this review
Find out how Noa Home The Noa compares to other Mattresses
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We got this on sale and expected it to be quite firm after reading reviews, but after sleeping on it for two months now we can confirm it's the best night's sleep we've ever had. We both joke that we can't remember the last time we can recall falling asleep because we're instantly in a deep slumber as soon as we hit the bed! We were swayed by Koala and Sleeping Duck's clever marketing strategies but we're glad we dug deep enough to unearth Noa because those mattresses aren't a match for Noa's superior range and exceptional customer service.
Purchased in for $849.
Hi Rachel,
We're truly humbled by your generous and kind feedback....
Read more We can't express how happy we are to learn that you are not only happy with your new Noa mattress, along with the support and comfort it offers to provide you with a great night's sleep, but with your overall experience shopping with us as well. Wishing you many more happy zzz's. Warm wishes, MaggieReview collected in partnership with Noa
Quite a firm mattress, I thought I would get use to it, however nearly a year and a half on and its still not the best nights sleep, I can't say I've ever had a good nights sleep on it. The inital trial period came and went, at the time i had three year old twins and a one year old, so getting a full nights sleep never happened anyway always in and out tending to the babes, but now that i can sleep without too much interuption, i do regret purchasing our NOA mattress and will look at updating when i can afford it, such a shame. I am much more comfortable in my children's basic single mattresses from Harvey Norman.
Purchased in for $899.
Hi Angelique,
Thanks for sharing your comments regarding your Noa mattress....
Read more We fully understand that our hybrid design may not always be the perfect fit for each one of our customers, which is exactly why we offer 100 nights to try it out in the comfort of your home. We believe this is ample time for our customers to decide if they're happy with their mattress. We're sorry you weren't able to request a return during your trial period, and truly hope you'll be able to find a mattress that suits your needs, now that you're experiencing less interruptions throughout the night. Warm wishes, MaggieReview collected in partnership with Noa
- 7 reviews
- 1 like
Very Happy with the NOA mattress
It is fairly firm but am happy with that, I now get a good nights sleep and don’t wake up with a sore back. It has not sagged in the time that I have been using it and the quality of
the materials are very good.
Purchased in .
Hi John,
We're thrilled to learn that you've been resting well on your Noa mattress, and are pleased with the overall quality and comfort provided by our hybrid design :)...
Read more Thanks for sharing! Warm wishes, MaggieFind out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
- 3 reviews
Reviewed mattress and had reservations given the price. The 100 day return policy provided us with the assurance we were seeking to try it out. After a couple of days we can safely say it’s a very comfortable sleep and so fairly priced. We highly recommend.
Purchased in at Online Noa direct for $895.
Hi Dave,
We're so happy to hear that you're happy with your new Noa mattress and the value, quality and comfort it has to offer....
Read more Thank you for taking a moment to share your comments :) Wishing you many happy sleeps! Warm regards, MaggieReview collected in partnership with Noa
The mattress was as stated, on the hard side, which is exactly what both my husband and I wanted.
It took a night or two to adjust to the firmness but we've both had great night's sleeps since and our lower back tightness has gone for the both of us.
Shipping to a rural location was super fast and setup was as simple and quick.
Purchased in for $759.
Hi Lia,
We're so happy to hear that you and your husband have been resting well on your new Noah hybrid mattress and enjoyed your overall shopping experience with us! :)...
Read more Wishing you many more restful zzz's. Warm regards, MaggieReview collected in partnership with Noa
- 2 reviews
- 1 like
I have been charged an international service fee of $27.16 by my credit card company. Be aware this could happen to you as well. I disputed it with the credit card company and it has been reversed thankfully. Just something to be aware of. First thoughts regarding the mattress is that it is hard as a rock (3 nights slept on it so far) but we will give it a few more days/weeks before making a final decision to keep it or not. Also, it is quite heavy and there are no handles on the sides to manoeuvre it around.
Purchased in at online for $799.
Hi Lynn,
Thank you for taking the time to share your comments....
Read more We sincerely apologize that your credit card company charged you this fee. We can assure you that it is something we have absolutely no influence on and, that on our end, we only collect the amount of the customer purchase (the actual invoice). That being said, we always ensure to find a satisfactory resolution with our customers when this occurs. In addition, we completely understand that our hybrid mattress may not be suitable for all sleepers. For this reason, we gladly offer all customers a free, 100-night trial on their mattress purchase. This allows you to sleep on the mattress in the comfort of your own home and really decide if it's the right fit for you. Please feel free to reach out to our support team at support@noahome.com at any time during your trial period should you decide to return your mattress. It'll be our pleasure to assist you. Warm regards, MaggieQuestions & Answers
I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?
Hi Nikita,
Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday....
Read more That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email. Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Hi there!
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes....
Read more Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Hi there,
Thank you for your interest in our mattress selection....
Read more We have many customers who use our mattresses with Ikea bed frames. We would simply recommend measuring the inner frame to ensure our mattress will fit properly. Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces. Please let us know if you have any further questions, we'll be more than happy to help :)Get an answer from our members and Noa representatives
Details
Noa Home The Noa Single4.1(24) | Noa Home The Noa Double4.5(43) | Noa Home The Noa King Single4.7(19) | Noa Home The Noa Queen4.4(209) | |
---|---|---|---|---|
Category | Mattresses | Mattresses | Mattresses | Mattresses |
Price (RRP) | $799.00 | $999.00 | $899.00 | $1,099.00 |
Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
Size | Single | Double | King Single | Queen |
Country of Manufacture | China | China | China | China |
Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
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Hi Benjamin,
Thank you so much for your time and for sharing this feedback!...
Read more We wish you many more restful sleeps on your Noa mattress!