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Noa Home The Noa

Noa Home The Noa

Queen, King, Double, etc... (See All)
4.3 from 380 reviews · View Statistics
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Reviews

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Dave
DaveMetropolitan Adelaide, SA
  • 2 reviews
  • 5 likes

No Warranty! Mattress highly affected by temperature, don't back their products, have extremely poor customer support.

published

Purchased in September 2020 at Noa Home Australia for $899.

Value for Money
1/5
Customer Service
1/5
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention No
Sagging Yes
Perceived Firmness Very Soft
Noa
Maggie H.Noa Send a private message
Dave
Dave
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Roberto P.
Roberto P.Greater Melbourne (Metropolitan), VIC

Back soreness as mattress seems to be too soft, not firm enough

published

Was looking forward to the mattress after all the reviews read and good feedback, but after a few nights started to have consistent back aches and not able to sleep in as i'm not comfortable. I am seriously considering getting a refund!

Purchased in October 2020 for $899.

Value for Money
2/5
Customer Service
1/5
Incentivised Review No
Sleeping PositionBack and Side
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention No
Sagging Yes
Perceived Firmness Soft
Noa
Maggie H.Noa Send a private message
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Review collected in partnership with Noa

worst bed on the market don't buy

published

back pain every morning and is dropping on the left side of the bed almost sinking.
was happy to give noah a chance but as the good company they are , they are giving me a much suitable mattress

Purchased in May 2020 for $600.

Value for Money
1/5
Customer Service
1/5
Sleeping PositionBack
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues Yes
Caused Discomfort Yes
Heat Retention No
Sagging Yes
Perceived Firmness Very Soft
Noa
Maggie H.Noa Send a private message
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Review collected in partnership with Noa

The reviewer stated that an incentive was offered for this review

Pathik
PathikGreater Melbourne (Outer), VIC
  • 2 reviews
  • 1 like

Good mattress but soft for me

published

This is a good mattress but I found that it was soft for me . So I decided to return back to supplier .. received money back .. as a skinny person you need hard mattress ...

Purchased in July 2019 for $799.

Value for Money
4/5
Customer Service
4/5
Sleeping PositionBack
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues Yes
Caused Discomfort Yes
Heat Retention No
Sagging No
Perceived Firmness Soft
Noa
Maggie H.Noa Send a private message
Pathik
Pathik

Thanks for your reply Maggie. Are yo planning to introduce Firm mattress ?

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Review collected in partnership with Noa

The reviewer stated that an incentive was offered for this review

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Questions & Answers

Nikita D.
Nikita D.asked
The Noa

I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?

1 answer
Noa
Maggie H.Noa Send a private message
Travel bee
Travel beeasked
The Noa King Single

I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?

1 answer
Noa
Maggie H.Noa Send a private message
R.S.
R.S.asked
The Noa Queen

Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.

1 answer
Noa
Maggie H.Noa Send a private message
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Noa Home The Noa

Details

Compare all 5 Noa Home The Noa
CategoryMattressesMattressesMattressesMattresses
Price (RRP) $799.00$999.00$899.00$1,099.00
Type Latex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket Spring
FirmnessMedium FirmMedium FirmMedium FirmMedium Firm
SizeSingleDoubleKing SingleQueen
Country of ManufactureChinaChinaChinaChina
Thickness28 cm28 cm28 cm28 cm
Manufacturer Warranty15 year(s)15 year(s)15 year(s)15 year(s)
Compare all 5 Noa Home The Noa
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