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Noa Home The Noa

Noa Home The Noa

Queen, King, Double, etc...
4.4 from 364 reviews · View Statistics
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Reviews

4.6
10 reviews
5
(6)
4
(4)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.8 (4)
  • Sleeping Position
  • Adjustment Period
  • Pre-existing Neck / Back Issues Yes (4) · No
  • Caused Discomfort Yes · No (4)
  • Heat Retention Yes (4) · No
  • Sagging Yes · No (4)
  • Perceived Firmness
  • Customer Service
    4.3 (4)
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Janna Adam
Janna AdamSydney, NSW

Great but too hot

published

the mattress we purchased is incredibly comfortable and offered support in all the right spots. I woke up without back complaints after just one week. Unfortunately the mattress was just way too hot for us, despite cooling mattress toppers. Very sad we had to return it

Purchased in June 2020 at Webseite .

Value for Money
5/5
Customer Service
3/5
Incentivised Review No
Sleeping PositionBack and Side
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention Yes
Sagging No
Perceived Firmness Medium
Noa
Maggie H.Noa
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Review collected in partnership with Noa

Happy with my Noa

published

Initially I had some issues with my order but team at Noa were more than helpful in clearing up what was a bank error.
I have slept on my Noa for three months now and find it very comfortable. No miracles on my back or shoulder but a lot more comfortable than my old inner spring mattress. Fairly heavy to lift when making the bed or turning the mattress.. A well priced and good quality product, I recommend this mattress.

Purchased in May 2020 at Internet for $750.00.

Value for Money
5/5
Customer Service
5/5
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention Yes
Sagging No
Perceived Firmness Medium
Noa
Maggie H.Noa
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Review collected in partnership with Noa

Other Mattresses

 
 

0.0
(1,234)
sharon.young
sharon.youngSouthwest, VIC

Great value and quality

published

The mattress is quite firm and supportive, which I personally find very comfortable.
I appreciate being able to move about without disturbing my partner.
The delivery was prompt and unpacking fairly straightforward.

The two negatives with this mattress are:
1. It still has a slightly musty/mildewy odour, even after 5 weeks.
2. The edges don't hold their shape as much as my previous Sleeping Duck mattress, which makes me wonder if the sides are going to sag.

Purchased in March 2020 for $749.00.

Value for Money
5/5
Customer Service
5/5
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention Yes
Sagging No
Perceived Firmness Medium
Noa
Maggie H.Noa
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Review collected in partnership with Noa

Gavin Franklin
Gavin FranklinSydney, NSW

Happy to recommend to anyone

published

Purchased in August 2018.

Value for Money
4/5
Customer Service
4/5
Incentivised Review No
Adjustment PeriodDays
Pre-existing Neck / Back Issues Yes
Caused Discomfort No
Heat Retention Yes
Sagging No
Perceived Firmness Medium
Noa
Maggie H.Noa
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

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Questions & Answers

Nikita D.
Nikita D.asked
The Noa

I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?

1 answer
Noa
Maggie H.Noa

Hi Nikita,

Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday.

That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email.

Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!

Travel bee
Travel beeasked
The Noa King Single

I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?

1 answer
Noa
Maggie H.Noa

Hi there!

Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes.

Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)

R.S.
R.S.asked
The Noa Queen

Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.

1 answer
Noa
Maggie H.Noa

Hi there,

Thank you for your interest in our mattress selection.

We have many customers who use our mattresses with Ikea bed frames.

We would simply recommend measuring the inner frame to ensure our mattress will fit properly.

Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces.

Please let us know if you have any further questions, we'll be more than happy to help :)

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Noa Home The Noa

Details

Compare all 5 Noa Home The Noa
CategoryMattressesMattressesMattressesMattresses
Price (RRP) $799.00$999.00$899.00$1,099.00
Type Latex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket Spring
FirmnessMedium FirmMedium FirmMedium FirmMedium Firm
SizeSingleDoubleKing SingleQueen
Country of ManufactureChinaChinaChinaChina
Thickness28 cm28 cm28 cm28 cm
Manufacturer Warranty15 year(s)15 year(s)15 year(s)15 year(s)
Compare all 5 Noa Home The Noa
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