- The Noa Queen
Great but too hot
the mattress we purchased is incredibly comfortable and offered support in all the right spots. I woke up without back complaints after just one week. Unfortunately the mattress was just way too hot for us, despite cooling mattress toppers. Very sad we had to return it
Purchased in June 2020 at Webseite .
- The Noa Queen
Happy with my Noa
Initially I had some issues with my order but team at Noa were more than helpful in clearing up what was a bank error.
I have slept on my Noa for three months now and find it very comfortable. No miracles on my back or shoulder but a lot more comfortable than my old inner spring mattress. Fairly heavy to lift when making the bed or turning the mattress.. A well priced and good quality product, I recommend this mattress.
Purchased in May 2020 at Internet for $750.00.
- The Noa Queen
Great value and quality
The mattress is quite firm and supportive, which I personally find very comfortable.
I appreciate being able to move about without disturbing my partner.
The delivery was prompt and unpacking fairly straightforward.
The two negatives with this mattress are:
1. It still has a slightly musty/mildewy odour, even after 5 weeks.
2. The edges don't hold their shape as much as my previous Sleeping Duck mattress, which makes me wonder if the sides are going to sag.
Purchased in March 2020 for $749.00.
- The Noa King Single
Happy to recommend to anyone
I have to say I am extremely happy with my purchase. In fact have been meaning to do this review for sometime.
I even kept the post card type thing you get with it and was going to send an email to the owners.
I must admit when the mattress first arrived I was very apprehensive because I hadn't watched the video of how the mattress unfolds and expanded in to shape. But it is actually quite amazing. My father and I actually watched together with keen interest. Entertaining to watch even.
Previous to this mattress I bought a very hard m...attress because I do have a bad back. Unfortunately it was just far to hard and never loosened at all so I was waking up feeling worse everyday. I looked at Mattresses online and came across this. I thought give it a go and if it feels awful they will take it back. Never had a better mattress in my life. Nice and firm but with enough give to make me feel very comfortable. I have never been a good sleeper either and will not say now that I even get a full good nights sleep but can guarantee it is not the mattress. My back is feeling better and I'm definitely sleeping better.
Purchased in August 2018.
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Questions & Answers
I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?
Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday.
That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email.
Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!
I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes.
Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)
Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Thank you for your interest in our mattress selection.
We have many customers who use our mattresses with Ikea bed frames.
We would simply recommend measuring the inner frame to ensure our mattress will fit properly.
Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces.
Please let us know if you have any further questions, we'll be more than happy to help :)
Get an answer from our members and Noa representatives
|Type||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring|
|Firmness||Medium Firm||Medium Firm||Medium Firm||Medium Firm|
|Country of Manufacture||China||China||China||China|
|Thickness||28 cm||28 cm||28 cm||28 cm|
|Manufacturer Warranty||15 year(s)||15 year(s)||15 year(s)||15 year(s)|
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