Amazing customer service and product!
Amazing customer service and product - we found the entire experience to be amazing! The mattress is very durable and we are very happy!
We will definitely be back!
Thank you Noa - we will be back.
Purchased in May 2021.
This mattress is the most comfortable mattress I have ever owned. It is firm, yet soft. From day one, I have slept perfectly. The quality has stayed consistent - I am happy every night. It is durable and comfortable. I was pleasantly surprised by the quality.
Purchased in January 2021 at Noa Home Australia for $649.00.
- The Noa King
The Luxe is bliss
Selection and ordering online was easy, slight mix up with delivery but it was Christmas and COVID.. the mattress is bliss, VERY firm which I love, no where near as hot as my old mattress. Recommended to two friends, one has already bought and loves hers, the other will order soon..
Purchased in January 2021 for $1,300.00.
- The Noa King
It’s pretty comfy, good purchase overall
Doesn’t sink at the edges like some other roll outs do, very thick and lush. I can’t feel my husband moving on his side and it’s good for back and side sleeping. I don’t have any complaints really, but I’m curious to see how many years it will last as it’s only been 6 months. I rate it better than our last Koala mattress.
Purchased in December 2020 for $1,200.00.
Great bed for young kids!
Got the mattress for my son and he loves it. Since moving to his new bed, he requires less resettling in the middle of the night which is great for us.
Purchased in January 2021.
This is the best mattress I ever live with
It is the 1st time I buy Noa mattress due to remove my house. My wife made this great choice that buy this new one rather buy cheap mattress. Firstly I dought if it is soft that could not support my back. However I found that is quite supportive than what I thought. I feel much comfortable with this mattress now.
Purchased in January 2021 for $750.00.
Absolutely love this mattress. Took a long time to decide between all the delivered ones- but NOA offers perfect amount of firmness and softness for me. I was skeptical at first at how good it would be and not being able to test it- but I really have no complaints and sleep like a baby on it.
Purchased in November 2020 for $850.00.
I bought this for my teenage daughter who has grown out of her single mattress and is so comfortable that she didnt want to get out of bed in the morning of her first sleep (or any other morning!) Process from buying online on NOA website to setup was super easy with a two day delivery which was fantastic. Firmness of the mattress is great for a growing body. Excellent value for money and would highly recommend this mattress.
Purchased in January 2021 for $549.00.
Two Thumbs Up for Noa
We recently moved and purchased a Noa mattress after researching and deciding that the different layers and firmness and price were what we were looking for. A week in we are very happy with the mattress. It arrived exactly as scheduled in a slim box. The initial 'new mattress' smell quickly dissipated. It is very supportive and firm, both for me in third trimester and my husband with minor back issues. We do not feel if our partner moves and are both happy in our different sleeping styles side/ stomach.
Purchased in January 2021 for $799.00.
My daughter bought a king noa medium mattress and loved it so I thought I would give it a go.I bought FIVE for our home in the country. Great service delivered to our remote property, and easier to handle compared to regular king mattress, although they are quite heavy. We all find it very comfortable, no complaints.
So I just bought another for our beach house, so have been great customers!
Purchased in January 2021 for $799.00.
Amazing Retail Experience
We needed a mattress for my Mother who has been caught by border closures. Order arrived in 24 hours - I couldn’t believe how speedy transparent the process was. My experience was very different to some other reviewers but I got a text with a real time gps tracker of the delivery truck - I stepped out the front and waved the driver. Highly recommend
Purchased in January 2021 for $899.00.
Love my Noa Mattress! Great price for the quality you get!
Better for back sleepers
Can be hard for stomach sleepers
Good for side sleepers
We read a few reviews of the Noa mattress and then purchased the product - great choice!
Purchased in November 2020 at Noa Home Australia for $800.00.
Amazing value for money
Honestly the best sleeps i’ve had in years, and I’ve owned Sealy’s! Only downside is slightly less-supportive corners, so sitting on the edges it can sag a little but not enough for it to not bother me too often (actually haven’t noticed it since the first few weeks!).
A really great supportive mattress and so so comfy
Purchased in September 2020 for $699.00.
- The Noa Queen
The most comfortable mattress I’ve ever owned, best sleep since owning. Great comfort and doesn’t sag when you get to the edge. Very supportive and quick delivery. I have had uncomfortable sleeps due to old mattress but since receiving have had some of the best sleeps ever.
Purchased in September 2020.
- The Noa Queen
Best Matress I i have ever slept on
Great support with right amount of softness and comfort. Little disturbance too/from partner
No sagging, sleep quality is great, no back stiffness on waking. Wake up feeling refreshed
Well manufactured qualitty product
Purchased in June 2019 for $750.00.
Questions & Answers
I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?
Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday.
That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email.
Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!
I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes.
Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)
Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Thank you for your interest in our mattress selection.
We have many customers who use our mattresses with Ikea bed frames.
We would simply recommend measuring the inner frame to ensure our mattress will fit properly.
Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces.
Please let us know if you have any further questions, we'll be more than happy to help :)
Get an answer from our members and Noa representatives
|Type||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring|
|Firmness||Medium Firm||Medium Firm||Medium Firm||Medium Firm|
|Country of Manufacture||China||China||China||China|
|Thickness||28 cm||28 cm||28 cm||28 cm|
|Manufacturer Warranty||15 year(s)||15 year(s)||15 year(s)||15 year(s)|
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