Amazing customer service and product!
Amazing customer service and product - we found the entire experience to be amazing! The mattress is very durable and we are very happy!
We will definitely be back!
Thank you Noa - we will be back.
Purchased in May 2021.
- The Noa Queen
Best mattress I’ve ever owned!!
I’ve been sleeping on my Noa mattress for over a year now and it’s as good as the day it arrived. It’s firm but not hard, supportive and comfortable and I love it! My neck and shoulder issues aren’t as troublesome as they were on my previous, very expensive, mattress and my sleep quality has improved. It’s not hot either. I wouldn’t hesitate to buy another Noa mattress should this one need replacing but it’s kept it’s shape to date and doesn’t look like sagging any time soon. Thank you Noa for the most comfortable mattress I’ve ever owned.
Purchased in July 2020 at Noa Home Australia for $749.00.
This mattress is the most comfortable mattress I have ever owned. It is firm, yet soft. From day one, I have slept perfectly. The quality has stayed consistent - I am happy every night. It is durable and comfortable. I was pleasantly surprised by the quality.
Purchased in January 2021 at Noa Home Australia for $649.00.
- The Noa King
The Luxe is bliss
Selection and ordering online was easy, slight mix up with delivery but it was Christmas and COVID.. the mattress is bliss, VERY firm which I love, no where near as hot as my old mattress. Recommended to two friends, one has already bought and loves hers, the other will order soon..
Purchased in January 2021 for $1,300.00.
- The Noa King
It’s pretty comfy, good purchase overall
Doesn’t sink at the edges like some other roll outs do, very thick and lush. I can’t feel my husband moving on his side and it’s good for back and side sleeping. I don’t have any complaints really, but I’m curious to see how many years it will last as it’s only been 6 months. I rate it better than our last Koala mattress.
Purchased in December 2020 for $1,200.00.
ZERO partner disturbance is real!
One of the best things my husband and I love about our Noa mattress is the zero disturbance! We thought that will not be possible but it definitely is! It does make a lot of difference being able to sleep soundly. Almost 3 months into using the mattress now and we still adore it as the first day we slept on it. Really comfortable and back friendly. We absolutely made the right choice in purchasing a Noa mattress.
Purchased in January 2021 for $749.00.
No more back pain, amazing sleep
This mattress is super comfy, it’s not too soft but also not too firm, it’s a comfortable and firm mattress, while still having a softer top creating the ultimate comfort. I usually have neck issues, and sometimes back pain and since changing to this mattress I don’t feel sore in the morning anymore. It’s super comfy, and my partner also loves it. I rarely ever hear him move or am disturbed by him! It’s heavy for a small woman like myself, and is deeper than most mattresses although so it’s a little difficult to change my sheets. Overall I really like this mattress and for the price point it’s even better.
Purchased in December 2020 at Noa Home Australia for $800.00.
- The Noa Queen
This is a very comfortable mattress and feels to be quite supportive. I was worried that I would have back pain when waking up (as I had with previous mattresses) but none whatsoever. The shipping was also very fast and it arrived far before any other furniture from other suppliers.
Purchased in January 2021 at Noa Home Australia for $799.00.
Great bed for young kids!
Got the mattress for my son and he loves it. Since moving to his new bed, he requires less resettling in the middle of the night which is great for us.
Purchased in January 2021.
- The Noa King
Very happy, can’t fault it.
Excellent support and very comfortable. I have a very bad back (neck and lumbar) and my pain is much improved after just 3 weeks. Great price and excellent value for money.
Purchased in January 2021 for $850.00.
This is the best mattress I ever live with
It is the 1st time I buy Noa mattress due to remove my house. My wife made this great choice that buy this new one rather buy cheap mattress. Firstly I dought if it is soft that could not support my back. However I found that is quite supportive than what I thought. I feel much comfortable with this mattress now.
Purchased in January 2021 for $750.00.
It took a few sleeps and now it's awesome!
We love our Noa mattress. The mattress arrived within a couple of days of our online purchase. At first it seemed quite firm and after a few sleeps we can't believe the difference in the quality of our sleep. It's so nice to go to bed each night. It's so comfy!
Purchased in December 2020.
Absolutely love this mattress. Took a long time to decide between all the delivered ones- but NOA offers perfect amount of firmness and softness for me. I was skeptical at first at how good it would be and not being able to test it- but I really have no complaints and sleep like a baby on it.
Purchased in November 2020 for $850.00.
- The Noa King
Just the right firmness!
We had expensive mattress before but not as good as the Noa Mattress. Very comfortable, just the right firmness.
Free delivery and quick turn around time too which was a bonus!
Purchased in December 2020 for $849.00.
- The Noa
I have a very sensitive neck and am prone to migraines when changing pillows, however my partner recommended this pillow to me and I haven't had any of the normal issues I encounter. I alternate between side and back sleeping so I went for the medium, it was quite fluffy when it arrived but it has compacted slightly with use. Would definitely recommend and for the price, it's a steal.
Purchased in December 2020.
Questions & Answers
I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?
Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday.
That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email.
Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!
I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes.
Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)
Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Thank you for your interest in our mattress selection.
We have many customers who use our mattresses with Ikea bed frames.
We would simply recommend measuring the inner frame to ensure our mattress will fit properly.
Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces.
Please let us know if you have any further questions, we'll be more than happy to help :)
Get an answer from our members and Noa representatives
|Type||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring|
|Firmness||Medium Firm||Medium Firm||Medium Firm||Medium Firm|
|Country of Manufacture||China||China||China||China|
|Thickness||28 cm||28 cm||28 cm||28 cm|
|Manufacturer Warranty||15 year(s)||15 year(s)||15 year(s)||15 year(s)|
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