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This is my first 'mattress in a box' purchase and I did think about it for a long time first! I love this mattress, it's so beautiful and comfortable. I've always struggled to have a good nights sleep, but now I find that I'm sleeping a lot better (makes sense, cause I'm more comfortable, right?). Initially, I found it a little bit firm, but that's obviously compared to my old mattress, however it didn't take long to settle in, probably a couple of weeks for me to get used to it and now it's absolutely perfect! No sagging at all, it's just great.
Purchased in December 2021.
Review collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
Amazing customer service and product - we found the entire experience to be amazing! The mattress is very durable and we are very happy!
We will definitely be back!
Thank you Noa - we will be back.
Purchased in May 2021.
Hi Troy,
We're truly humbled by your generous feedback, and couldn't be happier to hear that your shopping experience with us has been a pleasant one....
Read more We thank you for your support and look forward to serving you again in the future! Wishing you many happy zzz's until then :)
Didn’t know what to expect. First online purchase of a mattress delivered in a box. One month later and sleeping like a baby again.
Took a week to get used to it. A little on the firm side but supportive. Less backaches now and sleeping comfortably.
Couldn’t be happier. Definitely recommend.
Purchased in March 2020.
Hi Mally,
We're so happy to hear you're sleeping like a baby again, and have found comfort and support with your new Noa mattress :)...
Read more Wishing you many more restful sleeps. With warm regards, MaggieReview collected in partnership with Noa
- 2 reviews
- 1 like
This mattress was such good value for money. It's incredibly comfortable and supportive, and we would definitely buy it again. It has maintained it's shape, and is so very supportive.
Purchased in August 2019 for $450.
Hi there,
We're so happy to hear that you're loving your Noa mattress and more importantly, feel like you've gotten your money's worth....
Read more Thank you for taking a moment to share your comments. Wishing you many more restful sleeps. Regards, MaggieReview collected in partnership with Noa
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Questions & Answers
I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?
Hi Nikita,
Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday....
Read more That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email. Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!
I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Hi there!
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes....
Read more Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)
Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Hi there,
Thank you for your interest in our mattress selection....
Read more We have many customers who use our mattresses with Ikea bed frames. We would simply recommend measuring the inner frame to ensure our mattress will fit properly. Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces. Please let us know if you have any further questions, we'll be more than happy to help :)Get an answer from our members and Noa representatives
Details
 Noa Home The Noa Single4.0(22) | Noa Home The Noa Double4.5(43) | Noa Home The Noa King Single4.7(19) | Noa Home The Noa Queen4.4(204) | |
|---|---|---|---|---|
| Category | Mattresses | Mattresses | Mattresses | Mattresses |
| Price (RRP) | $799.00 | $999.00 | $899.00 | $1,099.00 |
| Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
| Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
| Size | Single | Double | King Single | Queen |
| Country of Manufacture | China | China | China | China |
| Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
| Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
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Extra Information
A great mattress
Very happy, a nice upgrade from our old bed
Great product and outstanding customer service
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Hi Sarah,
This is great feedback, and we're glad that despite the short adjustment period, you've been able to get a restful and comfortable night's sleep on your new Noa mattress....
Read more We appreciate you taking a moment to share and more importantly, we thank you for choosing Noa Home :) Wishing you many more happy zzz's