4
Noa Home The Noa
Verified4
4.1
428 reviews
PositivevsNegative
80% · 34367 · 16%
- See all
Sleeping Position
- Side
Adjustment Period
- I never got used to it!
Pre-existing Neck / Back Issues · No
Caused Discomfort · No
Heat Retention Yes · No
Sagging · No
Perceived Firmness
- Soft
- Medium
- Hard
- Very Hard
Value for Money
3.0
Customer Service
5.0
Reviews
Angelique Northern Region, NSW
Verified KingMore
0
More
Wish i had returned before 100 day trial finished
Quite a firm mattress, I thought I would get use to it, however nearly a year and a half on and its still not the best nights sleep, I can't say I've ever had a good nights sleep on it. The inital trial period came and went, at the time i had three year old twins and a one year old, so getting a full nights sleep never happened anyway always in and out tending to the babes, but now that i can sleep without too much interuption, i do regret purchasing our NOA mattress and will look at updating when i can afford it, such a shame. I am much more comfortable in my children's basic single mattresses from Harvey Norman. Show detailsValue for MoneyCustomer Service
Lynn Northeast, VIC 3 posts
QueenMore
1
More
Beware of international fee charges when paying with credit card
I have been charged an international service fee of $27.16 by my credit card company. Be aware this could happen to you as well. I disputed it with the credit card company and it has been reversed thankfully. Just something to be aware of. First thoughts regarding the mattress is that it is hard as a rock (3 nights slept on it so far) but we will give it a few more days/weeks before making a final decision to keep it or not. Also, it is quite heavy and there are no handles on the sides to manoeuvre it around. Show detailsValue for MoneyCustomer Service
Noa DM
More
Hi Lynn, Thank you for taking the time to share your comments... Read more
. We sincerely apologize that your credit card company charged you this fee. We can assure you that it is something we have absolutely no influence on and, that on our end, we only collect the amount of the customer purchase (the actual invoice). That being said, we always ensure to find a satisfactory resolution with our customers when this occurs. In addition, we completely understand that our hybrid mattress may not be suitable for all sleepers. For this reason, we gladly offer all customers a free, 100-night trial on their mattress purchase. This allows you to sleep on the mattress in the comfort of your own home and really decide if it's the right fit for you. Please feel free to reach out to our support team at support@noahome.com at any time during your trial period should you decide to return your mattress. It'll be our pleasure to assist you. Warm regards, Maggie
Details
Compare all Noa Home The Noa listings
| Category | Mattresses | Mattresses | Mattresses | Mattresses |
|---|---|---|---|---|
| Price (RRP) | $1,199 | $1,299 | $1,099 | $899 |
| Type | Gel Memory Foam, Latex and Pocket Spring | Gel Memory Foam, Latex and Pocket Spring | Gel Memory Foam, Latex and Pocket Spring | Gel Memory Foam, Latex and Pocket Spring |
| Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
| Size | Queen | King | Double | Single |
| Country of Manufacture | China | China | China | China |
| Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
| Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
Compare all Noa Home The Noa listings
Compare best Mattresses in 2024Extra Information
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Hi Angelique, Thanks for sharing your comments regarding your Noa mattress... Read more
. We fully understand that our hybrid design may not always be the perfect fit for each one of our customers, which is exactly why we offer 100 nights to try it out in the comfort of your home. We believe this is ample time for our customers to decide if they're happy with their mattress. We're sorry you weren't able to request a return during your trial period, and truly hope you'll be able to find a mattress that suits your needs, now that you're experiencing less interruptions throughout the night. Warm wishes, Maggie