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Noa Home The Noa

Noa Home The Noa

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4.3 from 393 reviews · View Statistics
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Reviews

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Horrible

published

we are both 70 years old and about 90kg each.This is the worst mattress we have purchased in 50 years.
to hard.to hot.no edge support.
you are made to jump through hoops to get a refund.take photos,fill out survey.
the staff are rude and not helpful at all.they take your money quick and they can not tell you how and when you will be contacted for a refund

Purchased in at Noa Home Australia for $750.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionBack, Front and Side
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention Yes
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
mar
mar
Noa
Maggie H.Noa Send a private message

Hi Mario,

Kindly note that we currently offer free pick-ups on returned mattresses however, these are scheduled based on the charity partner's availability - as promised, your refund will be processed once the mattress is collected.

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Dave
DaveMetropolitan Adelaide, SA
  • 2 reviews
  • 6 likes

No Warranty! Mattress highly affected by temperature, don't back their products, have extremely poor customer support.

published

Purchased in at Noa Home Australia for $899.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention No
  • Sagging Yes
  • Perceived Firmness Very Soft
Noa
Maggie H.Noa Send a private message
Dave
Dave
Similar opinion? Write a review on ProductReview.com.au!

Very firm, good build quality

published

Purchased in .

  • Value for Money
  • Sleeping PositionBack and Side
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention No
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

The reviewer stated that an incentive was offered for this review

Poor mattress- despite raving reviews!

published

Purchased in for $750.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention Yes
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!
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Not for me, not at all.

published

Purchased in for $849.

  • Value for Money
  • Customer Service
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention Yes
  • Sagging Yes
  • Perceived Firmness Very Soft
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!
Greg
GregHobart, TAS

Great quality, but not right for us

published

Purchased in .

  • Value for Money
  • Incentivised Review No
  • Sleeping PositionSide
  • Adjustment PeriodI never got used to it!
  • Pre-existing Neck / Back Issues No
  • Caused Discomfort Yes
  • Heat Retention No
  • Sagging No
  • Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Greg
Greg
Similar opinion? Write a review on ProductReview.com.au!

Questions & Answers

Nikita D.
Nikita D.asked
The Noa

I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?

1 answer
Noa
Maggie H.Noa Send a private message
Travel bee
Travel beeasked
The Noa King Single

I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?

1 answer
Noa
Maggie H.Noa Send a private message
R.S.
R.S.asked
The Noa Queen

Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.

1 answer
Noa
Maggie H.Noa Send a private message
See all Noa Home The Noa questions

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Noa Home The Noa

Details

Compare all 5 Noa Home The Noa
CategoryMattressesMattressesMattressesMattresses
Price (RRP) $799.00$999.00$899.00$1,099.00
Type Latex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket Spring
FirmnessMedium FirmMedium FirmMedium FirmMedium Firm
SizeSingleDoubleKing SingleQueen
Country of ManufactureChinaChinaChinaChina
Thickness28 cm28 cm28 cm28 cm
Manufacturer Warranty15 year(s)15 year(s)15 year(s)15 year(s)
Compare all 5 Noa Home The Noa
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The heaviest cloud in the world. Highly recommended.

by David on 16 Aug 2022
I never knew a mattress could be so heavy. After getting it up to the top floor I released it from its plastic covering, laying beside it in utter exh... Read full review

IngridR

Love going to bed now, go earlier, because it's so comfortable.

by IngridR on 15 Aug 2022
It's soft, like a cloud, but supportive. Warm and cozy. Kept it's shape really well and is so good for both side sleeping and back sleeping... Read full review

Simon

Best Mattress I've ever had.!!!

by Simon on 14 Aug 2022
I have always suffered back issues and never able to sleep in, until now! Genuinely love our new Sleeping Duck mattress, I always look forward to goin... Read full review

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