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Noa Home The Noa

Noa Home The Noa

Queen, King, Double, etc... (See All)
4.3 from 391 reviews · View Statistics
See the Best Mattresses in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

2.8
16 reviews
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Athena
AthenaSydney, NSW

It will ruin your back. Dont buy!

published

After 4 months of purchasing the Deluxa Noa mattress the middle of the mattress became so soft and i was sinking in the bed.
There was a 1.5 cm visible indentation and the said they can only do something when its greater than 2.5cm
They sell the mattress saying its great back support and firm mattress but its [Word Removed] after only 4 months.
Dont buy. Waste of money. And useless costumer service.

Purchased in .

Value for Money
1/5
Customer Service
1/5
Incentivised Review No
Adjustment PeriodMonths
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention No
Sagging No
Perceived Firmness Very Soft
Noa
Maggie H.Noa Send a private message
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Horrible

published

we are both 70 years old and about 90kg each.This is the worst mattress we have purchased in 50 years.
to hard.to hot.no edge support.
you are made to jump through hoops to get a refund.take photos,fill out survey.
the staff are rude and not helpful at all.they take your money quick and they can not tell you how and when you will be contacted for a refund

Purchased in at Noa Home Australia for $750.

Value for Money
1/5
Customer Service
1/5
Incentivised Review No
Sleeping PositionBack, Front and Side
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention Yes
Sagging No
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
mar
mar
Noa
Maggie H.Noa Send a private message

Hi Mario,

Kindly note that we currently offer free pick-ups on returned mattresses however, these are scheduled based on the charity partner's availability - as promised, your refund will be processed once the mattress is collected.

Similar opinion? Write a review on ProductReview.com.au!

Horrible. Absolute rubbish

published

Low quality. Thin and definitely not firm. Horrible purchase. Get neck pain from using the pillow. Tried to ask customer service about help and they basically just said bad luck.

Purchased in .

Value for Money
1/5
Customer Service
1/5
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention Yes
Sagging Yes
Perceived Firmness Very Soft
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!
Dave
DaveMetropolitan Adelaide, SA
  • 2 reviews
  • 6 likes

No Warranty! Mattress highly affected by temperature, don't back their products, have extremely poor customer support.

published

Purchased in at Noa Home Australia for $899.

Value for Money
1/5
Customer Service
1/5
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention No
Sagging Yes
Perceived Firmness Very Soft
Noa
Maggie H.Noa Send a private message
Dave
Dave
Similar opinion? Write a review on ProductReview.com.au!
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worst bed on the market don't buy

published

back pain every morning and is dropping on the left side of the bed almost sinking.
was happy to give noah a chance but as the good company they are , they are giving me a much suitable mattress

Purchased in for $600.

Value for Money
1/5
Customer Service
1/5
Sleeping PositionBack
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues Yes
Caused Discomfort Yes
Heat Retention No
Sagging Yes
Perceived Firmness Very Soft
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Noa

The reviewer stated that an incentive was offered for this review

Poor mattress- despite raving reviews!

published

Purchased in for $750.

Value for Money
2/5
Customer Service
5/5
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention Yes
Sagging No
Perceived Firmness Hard
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

Not for me, not at all.

published

Purchased in for $849.

Value for Money
1/5
Customer Service
2/5
Incentivised Review No
Sleeping PositionSide
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention Yes
Sagging Yes
Perceived Firmness Very Soft
Noa
Maggie H.Noa Send a private message
Similar opinion? Write a review on ProductReview.com.au!

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Questions & Answers

Nikita D.
Nikita D.asked
The Noa

I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?

1 answer
Noa
Maggie H.Noa Send a private message
Travel bee
Travel beeasked
The Noa King Single

I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?

1 answer
Noa
Maggie H.Noa Send a private message
R.S.
R.S.asked
The Noa Queen

Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.

1 answer
Noa
Maggie H.Noa Send a private message
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Noa Home The Noa

Details

Compare all 5 Noa Home The Noa
CategoryMattressesMattressesMattressesMattresses
Price (RRP) $799.00$999.00$899.00$1,099.00
Type Latex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket Spring
FirmnessMedium FirmMedium FirmMedium FirmMedium Firm
SizeSingleDoubleKing SingleQueen
Country of ManufactureChinaChinaChinaChina
Thickness28 cm28 cm28 cm28 cm
Manufacturer Warranty15 year(s)15 year(s)15 year(s)15 year(s)
Compare all 5 Noa Home The Noa
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