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This was the first time I had bought a mattress online but I was reassured by their return policy. I really like the combination of a pocket springs with a memory foam and latex topping. I wanted a mattress that was firm but contouring, as I am primarily a side sleeper. It took me a little while to get used to the mattress you do not feel the softness immediately but the mattress does contour to your body. I have had much less shoulder tension since changing to the Noa mattress.
Purchased in December 2021 for $749.
The reviewer stated that an incentive was offered for this review
- 3 reviews
Great mattress. It was stiff for about the first week and gave me some back pain, but I persisted and settled into it. Highly recommended if you like soft yet firm.
Purchased in February 2021 for $800.
Hi there,
Thank you for taking the time to share your comments regarding your new Noa mattress....
Read more We're so happy you gave yourself a bit of time to adjust, as indeed some of our customers do require a little while longer to get accustomed to their new mattress. Wishing you many more happy zzz's!
- 3 reviews
It’s not as soft as I was imagining, but still decently soft and the firmness level is probably better for my back anyway. I would say give it a couple of weeks to get used to it. It’s much taller than my old mattress, but my sheets still fit. It is difficult to lift the corner of the mattress to put on my sheets because the mattress is so heavy. Delivery was very fast. I do wish they provided the option to take away and recycle old mattresses, but I was able to arrange this with another company. Overall I’m happy with the mattress, especially for the price compared to other brands.
Purchased in December 2020.
Hi Sarah,
Thank you so much for sharing your feedback. We're happy to hear that the product and delivery experience were enjoyable and quick. We'll definitely continue to see if there are options fo...
Read morer help our customers recycle older mattresses (thanks for the suggestion). Wishing you many more great nights of zzz's.The reviewer stated that an incentive was offered for this review
The mattress is a bit hard for my liking but I understand that this is necessary to provide good support for the back and it works! I suffer from backache for my years and had been going thru lots of massage and TCM therapies (wasted lots of $$$). After sleeping on this bed my problem suddenly disappear and I no longer need to spend money on the therapies. I’m sooooo happy about this. Thank you Noa!
Haven’t noticed any difference in the quality of my sleep yet. Not sure about the durability yet since mine is still very new (a month old).
Purchased in January 2021 for $449.
Hi Claire,
Thank you for your candid feedback....
Read more We're thrilled to know that your new Noa mattress has proven to help you with your long term backache. We wish you many more comfortable and restful sleeps :)Review collected in partnership with Noa
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- 2 reviews
It isn't very comfortable but it is good. It took a while for me to get adjusted to this mattress. It could have been much more comfortable. Hope I find it more comfortable as I use a bit more
Purchased in May 2020 for $800.
HI Sajjan,
Thank you for taking a moment to share your feedback on your new Noa mattress....
Read more We're sorry to hear that the mattress design is not offering the comfort level that best suits your preference and needs. Please feel free to reach out to our support team during your trial period, if you ultimately decide decide that you'd like to return your mattress - we'll be more than happy to assist you. With regards, MaggieReview collected in partnership with Noa
I ordered the mattress for my 10yo daughter. The mattress arrived within 3 days. I received a delivery message stating that it will be delivered around noon. It arrived at 10:30am. Luckily I was at home. It would have been more convenient if the driver would have sent a text to say “expected delivery within 30 minutes” as some delivery companies do.
The mattress was surprisingly heavy but very securely packed. Once unpacked it expanded within a few minutes.
My daughter waited for 24 hrs before trying it. It felt very sturdy and of high quality....
Purchased in December 2019.
Hi there,
Thank you for sharing your candid feedback with us!...
Read more We understand that our mattress may not be just right for everyone, which is why our free 100-night trial is so convenient. We're glad to hear that you felt it suitable for you, and we truly hope that we'll be able to assist you in purchasing a new mattress when the time comes :) We'll gladly assist your daughter with the return process of her mattress. She can simply email our team at support@noahome.com if she hasn't already done so. Warm regards, MaggieReview collected in partnership with Noa
Questions & Answers
I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?
Hi Nikita,
Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday....
Read more That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email. Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!
I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Hi there!
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes....
Read more Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)
Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Hi there,
Thank you for your interest in our mattress selection....
Read more We have many customers who use our mattresses with Ikea bed frames. We would simply recommend measuring the inner frame to ensure our mattress will fit properly. Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces. Please let us know if you have any further questions, we'll be more than happy to help :)Get an answer from our members and Noa representatives
Details
 Noa Home The Noa Single4.0(22) | Noa Home The Noa Double4.5(43) | Noa Home The Noa King Single4.7(19) | Noa Home The Noa Queen4.4(204) | |
|---|---|---|---|---|
| Category | Mattresses | Mattresses | Mattresses | Mattresses |
| Price (RRP) | $799.00 | $999.00 | $899.00 | $1,099.00 |
| Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
| Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
| Size | Single | Double | King Single | Queen |
| Country of Manufacture | China | China | China | China |
| Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
| Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
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Hi Kirstie,
We're so glad that you've been enjoying the comfort, support and value offered by your new Noa mattress....
Read more We're especially happy to know that the mattress has been able to help relieve some tension in your shoulders that you were experiencing previously. Thanks so much for sharing!