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- 2 reviews
- 1 like
I am 6"1, 85kg, and able-bodied and I've been using this Queen sized mattress since August 2019. Ive paired this mattress with a Koala bed base, Ecosa memory foam pillows, a sustainably sourced mother goose down quilt, and linen sheets. This set up is the best I've ever used, and nothing has come close in the past 3 years of using it.
Prior to this mattress I was using a cheap ikea spring mattress and pillows which was the cause of severe back and neck pain. Simply using the Noa mattress has completely fixed my body in conjunction with a memor...
Read morey foam pillow from Ecosa. Spring mattress are firm, but they're noisy and can excessively respond to movement. Foam mattresses are decadently soft and absorb movement, but movement feels like it takes too much effort. The spring/memory foam hybrid is a genius move. The support of the springs feels firm and familiar and prevents me from sinking too much, and the memory foam feels like a warm cloud and helps absorb excess movement and prevents me from feeling the stab from springs. Edge support kinda sucks, but I personally don't care. It sinks quite low when I sit on the edge but I like it. It feels like I'm quickly slipping in and out of bed. I don't notice any noise during explicit shenanigans except for my creaky Koala base--which by the way, the weight of the Noa mattress is heavy enough to improve the sliding problem of the Koala bed base. My friend uses a Koala mattress on his Koala base, and his bed slides significantly more than my Noa mattress.Purchased in for $749.
Perfect matress for my back. Comfortable and firm, a bit soft in the corners but not that bad. Been using it for 6 months already and I'm totally blown away. Worth the buy. Delivery was quick too.
Purchased in for $749.
Hi Roselier,
We couldn't be happier to learn that you've been enjoying your Noa mattress, and that it's provided you with a comfortable and supportive night's rest....
Read more Thank you so much for sharing, we truly appreciate it!The reviewer stated that an incentive was offered for this review
we are both 70 years old and about 90kg each.This is the worst mattress we have purchased in 50 years.
to hard.to hot.no edge support.
you are made to jump through hoops to get a refund.take photos,fill out survey.
the staff are rude and not helpful at all.they take your money quick and they can not tell you how and when you will be contacted for a refund
Purchased in at Noa Home Australia for $750.
Hi Mario,
Thank you for sharing your candid feedback, and we're truly sorry that you feel this way....
Read more After further verification, we can see that your return request was processed within less than 24 hours, which we believe is more than reasonable. At this time, we offer free return pick-ups on our mattresses, and a full refund once collected. We ask our customers to provide us with photos of the mattress in its current condition, to ensure it's in suitable condition for our charity partner to collect it - otherwise, our team is responsible to determine a suitable alternative for the collection. We apologize if you felt the 3-question survey was a bother. We greatly appreciate our customers' feedback regarding their experience with our mattresses, as it allows us to make improvements on our products if and when necessary, to ensure customer satisfaction. As per our return policy, your full refund will be processed once your mattress has been collected. We can see that your collection has been scheduled for the end of this month therefore, you can expect to receive your refund shortly thereafter. We hope this helps clarify any misunderstanding, and invite you to reach out to our team at any time if you have further questions or concerns that we can help with.there was no misunberstanding. and now i have to wait until the end of the month until the mattress is picked up.so god knows how long it will take to gt a refund,and show me where in your terms where...
Read more i have to provide a photo and a survey.i will be also providing bad product reviews on other sites.Hi Mario,
Kindly note that we currently offer free pick-ups on returned mattresses however, these are scheduled based on the charity partner's availability - as promised, your refund will be processed once the mattress is collected.
- 3 reviews
Only had this for three months but is very comfortable with the right level of firmness. I have shoulder problems but still sleeping well. Looks durable quality materials. Doesn't overheat but retains warmth. Highly recommended.
Purchased in for $899.
Hi Tezam,
Thanks so much for sharing your comments with the Product Review community....
Read more We're so happy that you're enjoying a restful night's sleep on your new mattress, and are pleased with the overall quality of the product. Wishing you many more happy zzz's!Review collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
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The mattress itself is super comfortable however doesn't seem to breathe as well as a complete spring mattress so keep that in mind if you run hot!
Regardless Noas trial program & customer service is fabulous so very worth it!
Purchased in .
Hi Gemma,
Thanks so much for taking a moment to share your comments regarding your experience with both your new mattress, and your experience shopping with us!...
Read more Please don't hesitate to reach out to our team at any time if we can assist you any further :)Review collected in partnership with Noa
I have tried some 'bed in a box' mattresses with varying results but after doing some research and taking advantage of a sale, I decided to purchase a NOA mattress. At first I didn't find it that comfortable and was starting to regret my purchase. However after reading reviews about a number of people taking a bit of time to get used to the mattress I persevered. After about a week it felt amazing and I've now had it for over 2 months and it feels great. It also gets warm really quick which is great for winter.
Purchased in for $749.
Hi Alex,
We're so happy to hear that you've grown to enjoy your Noa mattress and are now sleeping comfortably on it....
Read more We thank you for taking the time to share your feedback :) Wishing you many more happy sleeps. With regards, MaggieReview collected in partnership with Noa
- 4 reviews
- 1 like
Fast shipping, quality and price are those things made me came back and get this single mattress for my son. Thank you Noa!
The king mattress that I have used for more than a year is still nice and firm.
Purchased in for $499.
Hi Hanie,
We're truly humbled by your comments :)...
Read more We're so happy that we've been able to provide you with an enjoyable shopping experience and better yet, a great night's sleep for both you and your son. Thanks so much for choosing Noa! Warm wishes, MaggieReview collected in partnership with Noa
Related Articles
- 4 reviews
- 2 likes
The mattress is very supportive and has had a positive effect on my back. I am sleeping longer than before and the mattress is maintaining its shape. Well done NOA!
Purchased in .
Hi there,
Thank you for taking the time to share your feedback. We're so happy to know that your new Noa mattress is offering the comfort and support you were hoping for to enjoy a restful, and more importantly, comfortable night's sleep....
Read more Wishing you many more happy zzz's. Warm wishes, MaggieReview collected in partnership with Noa
It's been a year and I'm loving how comfortable the mattress is! I still have persistent back and shoulder issues but they haven't been aggravated with the mattress. I sleep extremely well nowadays!
Purchased in .
Hi Joy,
Thank you for sharing your feedback on your Noa mattress. We're so happy to hear that the design of the mattress has offered you the support and comfort you've been looking for to enjoy a good night's rest over the past year :)...
Read more Wishing you many more happy zzz's. With regards, MaggieReview collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
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Great mattress however, thought I had done all the checks . Then see the tag. “Made in..” to say the very least that’s what I was trying to avoid.
Made in an country that cares for no one or nothing. Extreme disappointment. Get your business out of there!!!
Purchased in for $750.
Hi Bree,
Thank you for writing us and sharing your feedback. We're so pleased to hear that you love your Noa mattress....
Read more Our approach to product design and development is one that considers a number of factors, namely (1) products that are built to last, adhere to the highest standards of manufacturing and compliance requirements and (2) provide exceptional value. As is the case with iPhones, and countless other products by global brands across industries, that are responsibly made in China, we cooperate with best-in-class facilities, craftspeople and manufacturers that are selected beyond their origin country. That said, we are always exploring ways to invest in artisans, craftspeople, communities, manufacturers and businesses that can deliver products, value and quality. With kind regards, MaggieReview collected in partnership with Noa
We got this on sale and expected it to be quite firm after reading reviews, but after sleeping on it for two months now we can confirm it's the best night's sleep we've ever had. We both joke that we can't remember the last time we can recall falling asleep because we're instantly in a deep slumber as soon as we hit the bed! We were swayed by Koala and Sleeping Duck's clever marketing strategies but we're glad we dug deep enough to unearth Noa because those mattresses aren't a match for Noa's superior range and exceptional customer service.
Purchased in for $849.
Hi Rachel,
We're truly humbled by your generous and kind feedback....
Read more We can't express how happy we are to learn that you are not only happy with your new Noa mattress, along with the support and comfort it offers to provide you with a great night's sleep, but with your overall experience shopping with us as well. Wishing you many more happy zzz's. Warm wishes, MaggieReview collected in partnership with Noa
- 3 reviews
Reviewed mattress and had reservations given the price. The 100 day return policy provided us with the assurance we were seeking to try it out. After a couple of days we can safely say it’s a very comfortable sleep and so fairly priced. We highly recommend.
Purchased in at Online Noa direct for $895.
Hi Dave,
We're so happy to hear that you're happy with your new Noa mattress and the value, quality and comfort it has to offer....
Read more Thank you for taking a moment to share your comments :) Wishing you many happy sleeps! Warm regards, MaggieReview collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
Had high hopes unboxing this due to good reviews online, but this mattress was disappointing for a couple of reasons:
1. Too firm- nearly gave me bedsores
2. Too hot- low breathability in the topping gave me nightmares
3. Super heavy- broke our bed frame
4. Overpriced for what it is.
5. Advertised as pocket spring but felt basically like a hard foam mattress.
You might like it if you prefer firm mattress. It is not a versatile medium-firm mattress as they advertise... it is like, firm-firm.
The only other upside is that you can't feel your pa...
Purchased in for $750.
Hi there,
We're sorry to hear that our hybrid mattress didn't suit your sleeping needs and preferences....
Read more We consider levels of firmness rather subjective as it's experienced differently based on the user's weight, height, sleeping position and even the ambient temperature of the room/home. Our hybrid design incorporates natural (breathable) latex, cooling gel memory foam, and most importantly, pocket springs which enhance airflow; this combination is far better for keeping you cool and comfy in comparison to a foam-only mattress. Our mattress was also specifically designed for warmer climates such as Australia, and less than 1% of our returns are due to heat retention. We understand that our mattress may not be the perfect fit for everyone, which is why we offer our free 100-night trial period. We believe the best way to know if a mattress is right for your is to try it in the comfort of your own home. Thank you for sharing your comments and we hope you find a mattress that's right for you. Regards, Maggie- 15 reviews
- 2 likes
Very impressed with this mattress. I previously owned for many years a top brand very expensive mattress and was a bit dubious about buying a mattress in a box but after reading many reviews I gave it a go. So impressed, took a couple of days to become completely firm but since then I have had the perfect sleep. Only one con and that is the mattress does retain heat, a winter bonus but not so in summer. Perhaps a cooling gel topper may overcome this. Overall I am very happy with this purchase.
Purchased in .
Hi Molliet,
Thank you for sharing your comments, we're so happy to hear that you are happy with your Noa mattress and have found restful sleep since using it....
Read more We're sorry that you've noticed signs of heat retention while using the mattress. Compared to traditional mattresses or only foam mattresses, our hybrid design incorporates natural (breathable) latex, cooling gel memory foam, and most importantly, pocket springs which enhance airflow. Wishing you many more happy zzz's. Warm regards, MaggieReview collected in partnership with Noa
Quick delivery and easy to set up. Soft to touch but still provides all the support I need. Feels more medium/plush which is exactly what we wanted. We rave about our mattress to our friends and family. Thanks team!
Purchased in for $800.
Hi Kaushini,
We're so happy to hear that you're satisfied with your new Noa mattress, and are enjoying the level of support it offers while you sleep....
Read more Wishing you many more restful sleeps :) Warm regards, MaggieReview collected in partnership with Noa
Questions & Answers
I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?
Hi Nikita,
Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday....
Read more That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email. Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Hi there!
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes....
Read more Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Hi there,
Thank you for your interest in our mattress selection....
Read more We have many customers who use our mattresses with Ikea bed frames. We would simply recommend measuring the inner frame to ensure our mattress will fit properly. Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces. Please let us know if you have any further questions, we'll be more than happy to help :)Get an answer from our members and Noa representatives
Details
Noa Home The Noa Single4.0(25) | Noa Home The Noa Double4.5(43) | Noa Home The Noa King Single4.7(19) | Noa Home The Noa Queen4.4(209) | |
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Category | Mattresses | Mattresses | Mattresses | Mattresses |
Price (RRP) | $799.00 | $999.00 | $899.00 | $1,099.00 |
Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
Size | Single | Double | King Single | Queen |
Country of Manufacture | China | China | China | China |
Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
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Hi Brandon,
We're truly humbled by your generous feedback and couldn't be more thrilled that your Noa mattress has been able to provide you (and your guests) a most enjoyable, comfortable and restful night's rest....
Read more We're so glad that our mattress' features continue to meet your expectations :) Thank you so much for sharing!