??!
4 photos
Noa Home The Noa

Noa Home The Noa

Queen, King, Double, etc...
4.3 from 283 reviews · View Statistics

Mattress Buying Guide

The best mattress can take many forms - a mattress in a box, a foam mattress, or a firm mattress. Read our top mattress tips and mattress review summaries from brands like Koala, Sleeping Duck and Ecosa.

Read now

Reviews

Previous
Next
awiekart

awiekartSydney, NSW

Bad experience with Noa and has to wait for 6 months to get a refund

published

A very bad experience with Noa waiting 6 months for a refund but at least it came through eventually. Only after threatening legal action and informing the office of Fair Trading tho.

Purchased in May 2020 for A$700.00.

Value for Money
Customer Service
Incentivised ReviewNo
Sleeping PositionBack and Side
Adjustment PeriodI never got used to it!
Pre-existing Neck / Back IssuesYes
Caused DiscomfortYes
Heat RetentionYes
SaggingNo
Perceived FirmnessMedium
1 comment
Noa
Maggie H.Noa
Bree

BreeVictoria

Disappointed when I found out where it was made

published

Great mattress however, thought I had done all the checks . Then see the tag. “Made in..” to say the very least that’s what I was trying to avoid.
Made in an country that cares for no one or nothing. Extreme disappointment. Get your business out of there!!!

Purchased in March 2020 for A$750.00.

Value for Money
Customer Service
Incentivised ReviewNo
Sleeping PositionSide
Adjustment PeriodDays
Pre-existing Neck / Back IssuesNo
Caused DiscomfortNo
Heat RetentionYes
SaggingNo
Perceived FirmnessMedium
1 comment
Noa
Maggie H.Noa

Review collected in partnership with Noa

See all Noa Home The Noa reviews

Questions & Answers

Nozomi F.

Nozomi F.asked

The Noa

Hi,

I am planning to buy the Noa Mattress but it'll be stored in its box for approx 8 weeks before we open it.

Will this affect the product?

Rgds

1 answer
Noa
Maggie H.Noa

Hi Nozomi,

Thanks for reaching out to us :)

We don't recommend keeping the mattress in the box for more than a month.

Also, a friendly reminder that your 100 night trial period begins on the day you receive your delivery.

Please let us know if we can assist you in any other way.

Regards,

Maggie

Holly B.

Holly B.asked

The Noa

Hi, I'm looking at mattresses for my toddlers first 'big bed'. Is the Noa too firm for toddlers who obviously way alot less than adults?

3 answers
Sally J.
Sally J.

My grandson has a Noa mattress, they said it’s great, they also chose it because it was the best for kids with allergies

Holly B.
Holly B.

Thanks Sally!

Noa
Maggie H.Noa

Hi Holly,

Thank you for writing us and for your interest in our mattress selection.

Our mattresses are great for children and adults alike, and have been purchased by many parents across all the countries in which we operate.

If you're looking for a softer mattress, we would recommend going with our Noa mattress.

Please let us know if you have any further questions, we'll be more than happy to help :)

Rachael

Rachaelasked

The Noa King

Hi there,
We recently purchased a Noa mattress and bed frame. The bed frame sits flush against the wall, but the mattress sits a few inches away from this inside the frame. We’ve checked the instructions and this seems to be how it is made. This means pillows just start to creep behind. It’s really quite uncomfortable. Is this how it should be?? Have we missed something?

2 answers
Noa
Maggie H.Noa

Hi Rachael,

First and foremost, we would like to sincerely thank you for your most recent purchase with us.

We can assure you that the space around your mattress is completely normal.

Our mattresses and bed frames are designed for country specific sizes (mattresses, bed frames and bedding / linens). When designing a product, we must keep in mind that customers across the country may be using mattresses from other brands (some of which are thicker in height and width). Additionally, in the mattress industry, there is typically a tolerance of +/- 3 to 5 cm as these products are handmade.

In other words, this additional 3-5cm on the length and width are there purposefully. Lastly, we must be mindful of some customers using different types of linens and in some cases tucking in thick duvet covers and sheets. Brief, inner mattress areas are rarely the exact dimensions of the mattress - manufacturers always add a little for flexibility (either for thicker mattresses or tucking in sheets / quilts / duvets).

If there's absolutely anything else that we can assist you with, please don't hesitate to let us know.

With kind regards,

Maggie

Rachael
Rachael

Unfortunately I think you have misunderstood my query. I completely understand that there could need to be a design to accommodate a 3-5cm around the mattress in the frame. This is not the issue. The issue is that there is a huge gap at the headboard end against the wall which means that pillows fall behind. I will take photos to show. I think it is potentially a design fault that many others would have experienced.
We are contemplating returning the product unfortunately.
Thank you for yo response, we really appreciate you coming back to us.

Get an answer from our members and Noa representatives

Details

Compare all 5 Noa Home The Noa
CategoryMattressesMattressesMattressesMattresses
Price (RRP) A$799.00A$999.00A$899.00A$1,099.00
Type Latex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket Spring
FirmnessMedium FirmMedium FirmMedium FirmMedium Firm
SizeSingleDoubleKing SingleQueen
Thickness28 cm28 cm28 cm28 cm
Country of ManufactureChinaChinaChinaChina
Manufacturer Warranty15 year(s)15 year(s)15 year(s)15 year(s)
Compare all 5 Noa Home The Noa

Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.