- Sign in
- Write a review
- 2 reviews
- 1 like
Mattress is firm and comfy to sleep on. I wake up feeling rested without any aches and tehe partner distrubance was quite low I thought. However, it is slightly warmer than I was expecting especially given my expectations from the marketing about "cooling gel". The mattress also has terrible edge support which has been my main gripe. The edges will actually collapse by +75% when the edge is directly sat on, the corners are even worse. Getting out of bed can sometimes be difficult given how much the sides collapse and sitting on the bed whenever...
Read more needed is now a more conscious decision to sit further into the bed away from the edges. I feel that this also shrinks the available sleeping room on the bed as my partner and I try to sleep away from the edge. I would actually rate the mattress no better than a piece of foam for edge support and I am considering returning the mattress after our minimum trial period. I am also disapointed in the prolific use of plastics in the fabric and throughout the mattress and that it is imported from China. We also purchased a mattress protector with this mattress and it has still not arrived. There was no communication that this would arrive on a different date and through different shipping, I had to reach out to find this out.Purchased in October 2021 at Noa Home Australia for $974.
Review collected in partnership with Noa
My mattress is quite firm compared to what I am used to, but overall it is quite comfortable. I think it’s better for back sleepers than side sleepers. I have had the mattress for about 6 months now and have noticed that although it’s firm, it doesn’t hold it’s shape too well. I try to rotate the mattress every month to help the sagging. I think it’s a good short term mattress. I would probably need to replace it within 2years of purchase.
Purchased for $1,199.
Hi there,
Thanks so much for taking the time to share your feedback regarding your Noa mattress....
Read more We're truly sorry to hear that you feel your mattress has been losing its shape. Although it's entirely normal for a mattress to slightly soften with time and usage, our team remains available to assist you if you have any further questions that you'd like some clarity on :)The reviewer stated that an incentive was offered for this review
The dbl mattress has been purchased for our 3yo, and is surprisingly comfortable to sleep in. Both my wife and I agree that when we sleep with our son we always have an amazing sleep and rarely wake with aches or pains. This is absolutely value for money and we wouldn’t hesitate to purchase more of these mattresses in future. I would gladly use this for our king bed too, albeit we already have a sleeping duck in there. In terms of comfort I would say they are almost comparable. Don’t feel any sag in the mattress after 3 months heavy use, edges ...
Read moreare a little soft, but overall mattress feels surprisingly supportive. Don’t overheat whatsoever in comparison to sleeping with in my king bed with SD mattress. For this price point, I honestly don’t believe you could buy a better Mattress. I’ve tried and failed many times to find the right mattress at this price point. In future all our mattresses will be purchased from NOA.Purchased in March 2021.
Hi John,
We're truly humbled by your generous feedback, and couldn't be happier to know that your son (as well as you and your wife) are enjoying the Noa mattress you've purchased, and more important...
Read morely, that you're pleased with the value and comfort it has to offer.Review collected in partnership with Noa
- 8 reviews
- 5 likes
Good quality mattress for the price. I have owned this for about 3 months now and it is supportive for my back. It does get a little hot at night as I expected for mattress in a box however that is not an issue for me.
Purchased in February 2021 for $649.
Hi Eina,
Thank you for taking a moment to share your candid feedback regarding your Noa mattress....
Read more We're so happy to know that you've been enjoying the support, comfort and value it's been offering to you over the past few months. We wish you many more restful sleeps :)The reviewer stated that an incentive was offered for this review
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
Great for sore backs. Very comfortable and good quality. Only problem was they sent me the wrong mattress to begin with and it was a bit of a rigmorale to be sent the right one.
Purchased in January 2021 at Noa Home Australia for $750.
Hi Sarah,
Thanks so much for sharing your comments regarding your experience with us....
Read more We're truly sorry that you initially received the incorrect mattress however, are happy to know that you've since been able to enjoy a comfortable night's rest on your Noa mattress :)The reviewer stated that an incentive was offered for this review
The mattress itself is super comfortable however doesn't seem to breathe as well as a complete spring mattress so keep that in mind if you run hot!
Regardless Noas trial program & customer service is fabulous so very worth it!
Purchased in August 2020.
Hi Gemma,
Thanks so much for taking a moment to share your comments regarding your experience with both your new mattress, and your experience shopping with us!...
Read more Please don't hesitate to reach out to our team at any time if we can assist you any further :)Review collected in partnership with Noa
I have tried some 'bed in a box' mattresses with varying results but after doing some research and taking advantage of a sale, I decided to purchase a NOA mattress. At first I didn't find it that comfortable and was starting to regret my purchase. However after reading reviews about a number of people taking a bit of time to get used to the mattress I persevered. After about a week it felt amazing and I've now had it for over 2 months and it feels great. It also gets warm really quick which is great for winter.
Purchased in May 2020 for $749.
Hi Alex,
We're so happy to hear that you've grown to enjoy your Noa mattress and are now sleeping comfortably on it....
Read more We thank you for taking the time to share your feedback :) Wishing you many more happy sleeps. With regards, MaggieReview collected in partnership with Noa
Related Articles
- 4 reviews
- 1 like
Fast shipping, quality and price are those things made me came back and get this single mattress for my son. Thank you Noa!
The king mattress that I have used for more than a year is still nice and firm.
Purchased in May 2020 for $499.
Hi Hanie,
We're truly humbled by your comments :)...
Read more We're so happy that we've been able to provide you with an enjoyable shopping experience and better yet, a great night's sleep for both you and your son. Thanks so much for choosing Noa! Warm wishes, MaggieReview collected in partnership with Noa
It is very comfortable and I truly enjoy my sleeps. I wouldn’t go for any other brand from now on. It’s not too firm, it’s not too soft, it’s really just right.
I am very unhappy and disappointed with delivery, which am happy to provide feedback on a seperate note.
If it wasn’t for the delivery, I would have given you 5 out of 5.
Hi Sophie,
We're so happy to know that you're loving your new Noa mattress, and the support and comfort our hybrid design has to offer....
Read more On another note, we're truly sorry to learn that the delivery service provided by our third party transporter did not meet your expectations. Please rest assured that we work with them closely in continuously improving, to ensure a positive and seamless experience for our customers. Wishing you many more happy sleeps on your new mattress :) With regards, MaggieReview collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
Great mattress however, thought I had done all the checks . Then see the tag. “Made in..” to say the very least that’s what I was trying to avoid.
Made in an country that cares for no one or nothing. Extreme disappointment. Get your business out of there!!!
Purchased in March 2020 for $750.
Hi Bree,
Thank you for writing us and sharing your feedback. We're so pleased to hear that you love your Noa mattress....
Read more Our approach to product design and development is one that considers a number of factors, namely (1) products that are built to last, adhere to the highest standards of manufacturing and compliance requirements and (2) provide exceptional value. As is the case with iPhones, and countless other products by global brands across industries, that are responsibly made in China, we cooperate with best-in-class facilities, craftspeople and manufacturers that are selected beyond their origin country. That said, we are always exploring ways to invest in artisans, craftspeople, communities, manufacturers and businesses that can deliver products, value and quality. With kind regards, MaggieReview collected in partnership with Noa
We got this on sale and expected it to be quite firm after reading reviews, but after sleeping on it for two months now we can confirm it's the best night's sleep we've ever had. We both joke that we can't remember the last time we can recall falling asleep because we're instantly in a deep slumber as soon as we hit the bed! We were swayed by Koala and Sleeping Duck's clever marketing strategies but we're glad we dug deep enough to unearth Noa because those mattresses aren't a match for Noa's superior range and exceptional customer service.
Purchased in April 2020 for $849.
Hi Rachel,
We're truly humbled by your generous and kind feedback....
Read more We can't express how happy we are to learn that you are not only happy with your new Noa mattress, along with the support and comfort it offers to provide you with a great night's sleep, but with your overall experience shopping with us as well. Wishing you many more happy zzz's. Warm wishes, MaggieReview collected in partnership with Noa
Quite a firm mattress, I thought I would get use to it, however nearly a year and a half on and its still not the best nights sleep, I can't say I've ever had a good nights sleep on it. The inital trial period came and went, at the time i had three year old twins and a one year old, so getting a full nights sleep never happened anyway always in and out tending to the babes, but now that i can sleep without too much interuption, i do regret purchasing our NOA mattress and will look at updating when i can afford it, such a shame. I am much more comfortable in my children's basic single mattresses from Harvey Norman.
Purchased in November 2018 for $899.
Hi Angelique,
Thanks for sharing your comments regarding your Noa mattress....
Read more We fully understand that our hybrid design may not always be the perfect fit for each one of our customers, which is exactly why we offer 100 nights to try it out in the comfort of your home. We believe this is ample time for our customers to decide if they're happy with their mattress. We're sorry you weren't able to request a return during your trial period, and truly hope you'll be able to find a mattress that suits your needs, now that you're experiencing less interruptions throughout the night. Warm wishes, MaggieReview collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
- 3 reviews
- The Noa Queen
- Verified
Full refund for trying you have nothing to loose jive it a shot read full review !!!!!!
It was a Fantastic mattress I fell asleep like a rock within 10 minutes and never had a problem from my existing back problem,but unfortunately I was only to wake up later around 3:am from overheating, I am a hot blooded person and I generate a lot of heat, and I was not happy so I contacted Noa and they gave me full refund for trying , So Thank You NOA for the time to try and If you can reduce the heat your on a winner for me.
Just a personal note Thank You for the trial and the best the NOA team Stay safe
Kinds Regards
Bernie Krause
Purchased in March 2020 at ON LINE for $800.
Hi Bernard,
Thank you for sharing your humbling comments regarding your shopping experience with Noa....
Read more We understand that our mattress may not be the perfect fit for every customer, which is why we pride ourselves on offering a free 100-night trial. We're so happy to hear that you've enjoyed shopping with Noa and look forward to assisting you again in the future. Wishing you warm regards, MaggieReview collected in partnership with Noa
- 3 reviews
Reviewed mattress and had reservations given the price. The 100 day return policy provided us with the assurance we were seeking to try it out. After a couple of days we can safely say it’s a very comfortable sleep and so fairly priced. We highly recommend.
Purchased in February 2020 at Online Noa direct for $895.
Hi Dave,
We're so happy to hear that you're happy with your new Noa mattress and the value, quality and comfort it has to offer....
Read more Thank you for taking a moment to share your comments :) Wishing you many happy sleeps! Warm regards, MaggieReview collected in partnership with Noa
20mm sway/sagging after 6 weeks, still feels comfortable thou. - 1 person at 83kg
Will be happy if sway/sagging does not increase much more.
Mattress doesn't stay as cool as I was expecting.
At this stage still good value for money.
Purchased in January 2020 for $749.
Hi there,
Thank you for sharing your feedback!...
Read more We're glad that you're resting well on your Noa mattress so far :) If for whatever reason the mattress no longer suits your needs within your free 100-night trial period, please don't hesitate to reach out to us and we'll be more than happy to assist you. For now, we're wishing you many more restful sleeps. With regards, MaggieHi Maggie,
Just to explain the 3star customer service given, shipping was 10 to 14 days instead of the 2-5 days that was quoted.
Hi there, thanks so much for clarifying - without your order number it is difficult for me to investigate this delay further however, some remote shipping addresses may require up to 14 business days once shipped.
Questions & Answers
I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?
Hi Nikita,
Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday....
Read more That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email. Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Hi there!
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes....
Read more Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Hi there,
Thank you for your interest in our mattress selection....
Read more We have many customers who use our mattresses with Ikea bed frames. We would simply recommend measuring the inner frame to ensure our mattress will fit properly. Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces. Please let us know if you have any further questions, we'll be more than happy to help :)Get an answer from our members and Noa representatives
Details
Noa Home The Noa Single4.0(22) | Noa Home The Noa Double4.5(43) | Noa Home The Noa King Single4.7(19) | Noa Home The Noa Queen4.4(204) | |
---|---|---|---|---|
Category | Mattresses | Mattresses | Mattresses | Mattresses |
Price (RRP) | $799.00 | $999.00 | $899.00 | $1,099.00 |
Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
Size | Single | Double | King Single | Queen |
Country of Manufacture | China | China | China | China |
Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
Other Mattresses
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Owen,
Thank you for taking the time to share your feedback regarding your most recent purchase with Noa Home....
Read more We're truly sorry to hear that the mattress hasn't met all of your expectations. Please don't hesitate to reach out to our team should you decide to return the mattress during your trial period, we'll be more than happy to assist you accordingly :)