Was so excited to give Noa mattresses a go after all of the great reviews I saw last year about it, however, don't be fooled! We ordered our mattress early/mid-January with expectations of a 'slight' delay in delivery as stated in emails from the company, however, once it comes to delivery it never arrives! When tracking the mattress the estimated delivery date was the 21st of Jan 2021, with the delivery clearly sitting in the depot since the 19th of Jan, and yet here we are still waiting for any information - lodged enquiries left unanswered a...

Reasonably supportive but far too soft on top. We Sleep well enough. It would suit some people but we had some friends lie on it and they were also dubious.
Also too warm.
Wont be keeping it

Delivery was prompt and easy. I have intermittent lower back pain, but unfortunately since sleeping with this mattress I have been getting more pain than usual while sleeping on my back. Sleeping on my side seems comfy. Hard to know if it’s related to the mattress- will trial for another month to see how I adjust. Am thinking I should have gone with the Luxe mattress. I weigh 64kg and is more on the softer side than I expected.

How dare these people call themselves a competent business. I have been waiting three weeks for delivery. Never respond to enquires. I cannot recommend this company or their management practise.

I purchased a King Luxe and it was not for me. Incredibly firm. Also, rather heavy as far as mattress go.

I found the purchase easy. It did take a while to get any kind of confirmation and I did need to chase it up and I didn't get tracking but the mattress arrived safely in about double the time advised on the site. I assume all delays were due to black Friday and pre Christmas rush so its to be expected.

Great quality but just so firm. I had arranged the return before a full nights sleep on it. Pick up by a charity was arranged promptly and a full refund landed in my account same day. While its not for me, the process was pretty seamless.

Goods are not delivered! Incorrect information provided by support lady on webchat. Does not want to follow up with their courier to find out why there are delays.
Today trying to follow up, no agents in the office to pick up and no chat service. Teaming up with one of the worst courier services "alliedexpress".

Very bad experience with Noa waiting 6 months for a refund but at least it came through eventually. Only after threatening legal action and informing the office of Fair Trading.

no updates on deliveries unless you send them an email as whenever you call their number there is never anyone there to pick it up.
got my mattress today finally but my bed base did not come, followed up with TMS their outsourced delivery customer care and they could only say the 2 items are at the depot that my mattress was sent out from and gave me a reference number to follow up with allied express
theyve advised that this is in top priority but i cannot call allied express as the phone doesnt even ring!
so theres no actual way to even get i...

I would review the mattress , but I still don’t have it. It is well past the date I would be told it was going to be here. I keep emailing and get pretty dodgey answers or no answer at all. The online tracking doesn’t work. I think I will talk to my credit card company soon if I don’t get a mattress or a solid response.

Bought 5 days ago, still waiting. No communication since order conf/dispatch notice, tracking not updated just says port melbourne. Wow what rubbish service. I send bulky goods around Australia never more then 2 or 3 days to metro capitals. This is only across melbourne - buy a koala - same or next day. A lot of the great reviews on here seem fake - reviewers only join recently to review Noa - very fishy! How long do I have to wait!?

Was looking forward to the mattress after all the reviews read and good feedback, but after a few nights started to have consistent back aches and not able to sleep in as i'm not comfortable. I am seriously considering getting a refund!

website is misleading regarding delivery time. No response from customer service to date. Disappointing start after seeing there fantastic reviews. I hope it arrives and lives up to expectations as it was actually more expensive than there competitors.

It took over 2 weeks with little to no communication from this scam company to finally get my money back for a product that was never delivered. They kept changing their mind on the status of the delivery from, their dispatcher would call me to arrange a time on "Friday" for the mattress to be delivered...to "We're out of stock"...to "We're trying to get in touch with our dispatcher to contact you"

So basically this is a drop-shipping mattress scam. They obviously don't have a warehouse anywhere in Australia. So they're probably shipping these in from some random factory in China, but they have zero ability to track where their own product is in the delivery process.

Such a scam...luckily I got my money back.

It's been over 2 weeks since I've ordered my queen mattress (ordered 14th September) and yet to receive it. Sure, use COVID as an excuse as much as you want but the website says 2-4 days delivery to Brisbane and 4-8 days to QLD at maximum. Now being told it will be later in the week it's delivered. The brand name that will suffer from this will be NOA, not anyone else. We had someone order their mattress days after us, delivered to the same address and he's had his for a week now. The whole situation has been a farce! Absolute joke. Noa has off...

back pain every morning and is dropping on the left side of the bed almost sinking.
was happy to give noah a chance but as the good company they are , they are giving me a much suitable mattress

Customer Service: 10/10
Delivery Partner: 0/10
Mattress Construction: 7/10
Sleeping Experience: 5/10

I have to start this review with a note about the delivery. It was a nightmare. To cut a very long story short, the mattress came 5 days earlier than Noa said it would, but nobody notified me it was arriving so I missed the delivery. They didn't leave a notice, and nobody tried to contact me to arrange a re-delivery. The online tracking showed the mattress as still being interstate. When I finally called to ask for an update, I found out the ma...

A bit firm for side sleepers, would be better for back sleepers. Otherwise thick and steady, no disturbance noted. I would recommend it for people who sleep mostly on their backs.

Alright, so after months and months of sleeping in this mattress I have to say it’s a waste of money. Specially if you sleep on your side. It’s hard as a rock, hot and sweaty and you’ll wake up in pain. about to order a mattress topper to remediate the problem. I do not recommend it at all. Wish I had returned in time.

Quite a firm mattress, I thought I would get use to it, however nearly a year and a half on and its still not the best nights sleep, I can't say I've ever had a good nights sleep on it. The inital trial period came and went, at the time i had three year old twins and a one year old, so getting a full nights sleep never happened anyway always in and out tending to the babes, but now that i can sleep without too much interuption, i do regret purchasing our NOA mattress and will look at updating when i can afford it, such a shame. I am much more comfortable in my children's basic single mattresses from Harvey Norman.

Ordered the king Venice bed and mattress a week ago. Haven't even opened the mattress because our bedroom is full of faulty bed parts. On Friday they said they're going to send out a new headboard and yet we've been sitting at home for Monday and Tuesday now and nothing. No reply, no contact from the delivery company, no delivery. So now we're left with a faulty bed and nothing to sleep on. We have work the rest of the week so I guess no bed for who knows how many weeks.