- The Noa Double
The bed is quite firm, however, not uncomfortable. Communication from the company could be improved, I asked a specific question and was given a stock answer that did not answer my question.
Purchased in October 2021.
That Ahhhhhhh Feeling each night!!
I love my Noa mattress! 4 months ago I bought a king size mattress which was delivered 11 days later & has been the best mattress I’ve had. It’s quite firm so I have a cheap foam topper from Kmart on it but the consistent support, no dips or sagging has meant I no longer have lower back pain whatsoever. I waited a while before writing a review to give it a good test, and after suffering bulging discs & being a fussy sleeper - I would recommend this mattress without a doubt!
Purchased in March 2021 for $849.00.
Too firm for us but cannot fault them
Quality and very well made bed, great customer service and really wanted to love the bed, it was just too firm for our personal taste but cannot fault Noa in the slightest. We tried hard with the trial, but eventually decided against it for us and the trial process worked well and return was simple and well managed, as was the very swift delivery. I would highly recommend their bed if you like a reasonably firm bed.
Purchased in April 2021 for $1,400.00.
Good quality. Great customer service!!
Mattress is clearly made with good quality materials and love the design and handles for easy grip transporting. It was unfortunately a bit firm for me personally, however their customer service was excellent and I am without loss for ordering. Would 100 percent recommend to people that want a solid firm support.
Purchased in March 2021 for $549.00.
- The Noa Double
Very firm, good build quality
I purchased the Noa Lite in a double size. The mattress itself seems like it has good build quality- firm edges, handles on the sides for carrying, and overall was well made with no obvious wear & tear problems after 2 months sleeping in it. But, I just found it too firm for me, even though I was looking for a medium-firm mattress. For reference, it might have been because I am quite a small person (<50kg). I'd say the firmness was 8.5-9/10 for me, and I had muscle soreness after sleeping in the matress even though I have no pre-existing pains/...joint problems. Also, although it has springs, it didn't have the bouncy feel one would expect and feels quite 'solid'. Delivery was extremely quick. Currently in the process of returning with Noa support.
Purchased in February 2021.
Review collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
Hard as a rock
Mattress is WAY too firm - not soft at all. Has almost no give, like sleeping on a board. Has created pain in my back around the pressure points, as I just don't sink into it at all (female 60kg). Why are soft mattresses so hard to find!?! Have given it a good try for over a month and also bought a mattress topper (from Ecosa) to try and make it work, which was also too hard and ineffective. At least they have a decent returns policy.
Purchased in February 2021 for $1,349.00.
Excellent for side sleepers. Not so great for toss-and-turn-ers.
Mattress feels best for side and front sleep but can't deny my lower back is pretty stiff when sleeping on my back. I've noticed a few dips in the bed after two months of use which I suppose is natural for memory foam. However, I sleep on all sides and flop around like a fish which might be causing random dips to occur and these affect my back support. Even so, its one of the more comfortable mattresses I had the pleasure of flopping around on.
Purchased in January 2021.
Great mattress. It was stiff for about the first week and gave me some back pain, but I persisted and settled into it. Highly recommended if you like soft yet firm.
Purchased in February 2021 for $800.00.
It’s not as soft as I was imagining, but still decently soft and the firmness level is probably better for my back anyway. I would say give it a couple of weeks to get used to it. It’s much taller than my old mattress, but my sheets still fit. It is difficult to lift the corner of the mattress to put on my sheets because the mattress is so heavy. Delivery was very fast. I do wish they provided the option to take away and recycle old mattresses, but I was able to arrange this with another company. Overall I’m happy with the mattress, especially for the price compared to other brands.
Purchased in December 2020.
- The Noa Double
Highly recommended for those who suffer from long term backache
The mattress is a bit hard for my liking but I understand that this is necessary to provide good support for the back and it works! I suffer from backache for my years and had been going thru lots of massage and TCM therapies (wasted lots of $$$). After sleeping on this bed my problem suddenly disappear and I no longer need to spend money on the therapies. I’m sooooo happy about this. Thank you Noa!
Haven’t noticed any difference in the quality of my sleep yet. Not sure about the durability yet since mine is still very new (a month old).
Purchased in January 2021 for $449.00.
- The Noa King
Took a couple of weeks to love it ... but do now!
Never purchased a mattress in a box previously so we did lots of research & settled on the Noa.
Delivery of the mattress was quick.
My wife loved the Noa mattress from the first night but I took a couple of weeks to feel the same way about it.
Mattress has a firm but comfortable feel to it.
I'm a hot sleeper but the mattress feels comfortably cool - certainly not hot.
No partner disturbance at all which is quite incredible.
Build quality seems quite good & 15 year warranty shows the company's confidence in it's product.
I would recommend the Noa based on our experience thus far.
Purchased in October 2020 for $899.00.
- The Noa King
Love the size and comfort is amazing. Love going to bed! Seems very supportive so far and have not noticed any sagging or reduction in comfort. Excellent value for money.
Purchased in October 2020 for $849.00.
- The Noa Queen
Comfortable mattress that has lasted well so far
The mattress is a nice firmness and has been very comfortable. It took a week to adjust from a traditional spring mattress but since it has provided a very pleasant sleep. It has no signs of sagging so far
Purchased in April 2020 for $799.00.
- The Noa Queen
Not perfect but good.
It isn't very comfortable but it is good. It took a while for me to get adjusted to this mattress. It could have been much more comfortable. Hope I find it more comfortable as I use a bit more
Purchased in May 2020 for $800.00.
- The Noa Queen
Great. I no longer have back or hip pain when I get up in the morning.
I thought my mattress might be too firm however after a couple of weeks I grew used to the firmness and now, when I go to bed I feel as though I’m being hugged. It’s supportive but comforting.
Purchased in February 2020 at Noa.
Questions & Answers
I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?
Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday.
That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email.
Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!
I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes.
Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)
Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Thank you for your interest in our mattress selection.
We have many customers who use our mattresses with Ikea bed frames.
We would simply recommend measuring the inner frame to ensure our mattress will fit properly.
Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces.
Please let us know if you have any further questions, we'll be more than happy to help :)
Get an answer from our members and Noa representatives
|Type||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring|
|Firmness||Medium Firm||Medium Firm||Medium Firm||Medium Firm|
|Country of Manufacture||China||China||China||China|
|Thickness||28 cm||28 cm||28 cm||28 cm|
|Manufacturer Warranty||15 year(s)||15 year(s)||15 year(s)||15 year(s)|
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