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GemmaSydney, NSW
Great delivery and super straight forward to unwrap
Ordered this mattress and it came in very good time. It was super easy to unwrap and start using. It is a firm mattress which is what we were looking for and feels very sturdy and like will last a long time. All in all I would recommend Noa.
Purchased in January 2021.
1 comment
The reviewer stated that an incentive was offered for this review
Joel T.Sydney, NSW
Excellent for side sleepers. Not so great for toss-and-turn-ers.
Mattress feels best for side and front sleep but can't deny my lower back is pretty stiff when sleeping on my back. I've noticed a few dips in the bed after two months of use which I suppose is natural for memory foam. However, I sleep on all sides and flop around like a fish which might be causing random dips to occur and these affect my back support. Even so, its one of the more comfortable mattresses I had the pleasure of flopping around on.
Purchased in January 2021.
1 comment
Maggie H.Noa
Hi Joel,
Thank you for taking a moment to share your comments regarding your new mattress....
Read more We're truly sorry to hear you feel it may not be the perfect fit for your sleep habits and needs. We can assure you that the mattress should not show signs of permanent indentations after such a short period. Kindly note that our mattress warranty covers indentations greater than an inch. Please don't hesitate to reach out to our support team at any time should you wish to provide us with photos of the indentations or if you wish to proceed with a return on your mattress for a full refund during your 100 night trial, we'll be happy to help :)The reviewer stated that an incentive was offered for this review
- The Noa Queen
- Verified purchase
Great mattress
This is a very comfortable mattress and feels to be quite supportive. I was worried that I would have back pain when waking up (as I had with previous mattresses) but none whatsoever. The shipping was also very fast and it arrived far before any other furniture from other suppliers.
Purchased in January 2021 at Noa Home Australia for $799.00.
1 comment
Maggie H.Noa
Hi there,
Thanks so much for sharing your feedback regarding you're shopping experience with us....
Read more We're so glad that your new Noa mattress has provided you with a comfortable and supportive night's rest, and more importantly, allows you to wake up without similar back pain you experience previously. Wishing you many more happy zzz'sReview collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
LIU C.Sydney, NSW
This is the best mattress I ever live with
It is the 1st time I buy Noa mattress due to remove my house. My wife made this great choice that buy this new one rather buy cheap mattress. Firstly I dought if it is soft that could not support my back. However I found that is quite supportive than what I thought. I feel much comfortable with this mattress now.
Purchased in January 2021 for $750.00.
1 comment
Maggie H.Noa
Hi Liu,
We couldn't be happier to know that your new Noa mattress is more comfortable and supportive that you expected. Thank you so much for sharing your thoughts :)
NTV
- 3 reviews
Great mattress
Great mattress. It was stiff for about the first week and gave me some back pain, but I persisted and settled into it. Highly recommended if you like soft yet firm.
Purchased in February 2021 for $800.00.
1 comment
Maggie H.Noa
Hi there,
Thank you for taking the time to share your comments regarding your new Noa mattress....
Read more We're so happy you gave yourself a bit of time to adjust, as indeed some of our customers do require a little while longer to get accustomed to their new mattress. Wishing you many more happy zzz's!It took a few sleeps and now it's awesome!
We love our Noa mattress. The mattress arrived within a couple of days of our online purchase. At first it seemed quite firm and after a few sleeps we can't believe the difference in the quality of our sleep. It's so nice to go to bed each night. It's so comfy!
Purchased in December 2020.
1 comment
Maggie H.Noa
Hi Emma,
Thank you for sharing your candid feedback....
Read more We're so pleased to know that you've noticed an improvement in the quality of your sleep and are enjoying sleeping on your Noa mattress every night. Wishing you many more restful sleeps!The reviewer stated that an incentive was offered for this review
SarahGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great value
It’s not as soft as I was imagining, but still decently soft and the firmness level is probably better for my back anyway. I would say give it a couple of weeks to get used to it. It’s much taller than my old mattress, but my sheets still fit. It is difficult to lift the corner of the mattress to put on my sheets because the mattress is so heavy. Delivery was very fast. I do wish they provided the option to take away and recycle old mattresses, but I was able to arrange this with another company. Overall I’m happy with the mattress, especially for the price compared to other brands.
Purchased in December 2020.
1 comment
Maggie H.Noa
Hi Sarah,
Thank you so much for sharing your feedback. We're happy to hear that the product and delivery experience were enjoyable and quick. We'll definitely continue to see if there are options fo...
Read morer help our customers recycle older mattresses (thanks for the suggestion). Wishing you many more great nights of zzz's.The reviewer stated that an incentive was offered for this review
Nathan
- 3 reviews
- The Noa King
- Verified purchase
Great bed - very comfortable night sleep, but a little soft at the edges
Worth the price, happy with the bed.
Great bed - very comfortable night sleep, but a little soft at the edges
We have both the Lux and standard Noa.... Not enough of a difference for the extra cost of the Lux.
Purchased in January 2021.
1 comment
Maggie H.Noa
Hi Nathan,
Thank you for taking the time and sharing your feedback on both the Luxe and Noa. We're so happy to hear that you're enjoying a great night sleep. ...
Read more We'll definitely see how we can continue to innovative and iterate on edge support. Many thanks for the feedback :) MaggieReview collected in partnership with Noa
Maria SantosGreater Melbourne (Metropolitan), VIC
- The Noa Double
- Verified purchase
Best Bed I've ever owned.
It is the best bed I've ever owned in my entire life. Even without the bed sheet it feels smooth comfortable unlike other beds that feels a bit rough on the skin when it's bare.
I've never experienced back ache ever since I bought my Noa Bed. I've only owned it for 2 months so it's still practically brand new. No sign of any sagging.
Purchased in December 2020 for $600.00.
1 comment
Maggie H.Noa
Hey Maria,
Thank you so much for sharing your incredible feedback. It really means the world to us. Keep enjoying an awesome night's sleep and feel free to reach out to our team anytime :) ...
Read more MaggieReview collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
Toai LyGreater Melbourne (Inner), VIC
It worth every single cents. best investment I've made. best mattress ever!
When I moved to a new place. I was browsing for a good, comfy mattress for a long term for myself. I came across Noa and did my research on other brands of mattresses as well. I finally decided to buy a KS size Noa lite mattress. The delivery was quick. I've been sleeping on it for 3 weeks now and I'm totally in love. It is at the right firm, fancy look, simple, neat design, soft, comfy feel, satisfying surface,... There is nothing I could ask for more. I've been sleeping like a baby since. Big thump up to the Noa Home team. Well done guys!!! 5 STARS
Purchased in January 2021.
1 comment
Maggie H.Noa
Hi Toai,
We're truly humbled by your generous feedback :)...
Read more We couldn't be happier to learn that your experience shopping with Noa Home has been a most enjoyable one. Mostly, we're thrilled to know that the mattress has checked all your boxes, from the firmness to the comfort. We thank you for your support, and wish you many more restful sleeps on your new mattress!Fantastic mattress, easy install
I have found the mattress comfortable and haven't woken in pain since buying (a rarity for my sore back). It came quickly and was really easy to install. The only thing is that it's quite a heavy mattress (even being the lite version) and I find tucking sheets under a little bit difficult.
Purchased in December 2020.
1 comment
Maggie H.Noa
Hi Sacha,
Thank you for taking a moment to share your comments....
Read more We're so glad to know that your new Lite mattress is providing you with comfort and support while sleeping, and has helped alleviate some of the back soreness you were feeling previously. Wishing you many more happy zzz's :)The reviewer stated that an incentive was offered for this review
- The Noa King
- Verified purchase
Great firm mattress.
Fantastic mattress, quick delivery, no issues with service. Very firm mattress which is great for me but may not be everyone's cup of tea. Good price for on sale. Would recommend.
Purchased in December 2020.
1 comment
Maggie H.Noa
Hi Matthew,
Thanks so much for sharing your comments regarding your experience with us....
Read more We're thrilled to know that you are pleased with the service provided and more importantly, with the mattress itself! Wishing you many more happy zzz's :)Review collected in partnership with Noa
ChrisSouth East Queensland, QLD
- 3 reviews
- 1 like
Worst online business ever!
Goods are not delivered! Incorrect information provided by support lady on webchat. Does not want to follow up with their courier to find out why there are delays.
Today trying to follow up, no agents in the office to pick up and no chat service. Teaming up with one of the worst courier services "alliedexpress".
Purchased in December 2020 at Noa Home Australia for $1,400.00.
3 comments
Maggie H.Noa
Hi Chris,
Thank you for taking a moment to share your feedback regarding your delivery experience....
Read more We're truly sorry to learn that you haven't yet received your delivery. Please rest assured that our support team remains at your disposal to assist you with the status of your order. We invite you to reach out to us at support@noahome.com, and we'll gladly provide you with the latest update regarding the progress of your delivery. With regards, MaggieI have requested an update from which took a day to get a reply. and was told, "We have been advised by Allied Express that they are experiencing slight delays in carrying out deliveries due to the ho...
Read moreliday period, however, we would still like to assure you that your order will be delivered to you as soon as possible." "Delivered to you as soon as possible' is not really an update. So still no update on delivery was due on the 8/1/2021Maggie H.Noa
Hi Chris,
As we are currently not in possession of your order, we must rely on the updates and information provided to us by Allied Express....
Read more Unfortunately, they are still working through the backlog that was accumulated over the holiday period, as best they can. Our team is doing everything possible to ensure orders are being delivered promptly, and are working together closely with Allied Express to resolve any outstanding matters as quickly as possible. We completely understand your disappointment in these unexpected delays however, we can assure you, once again, that we are truly doing everything we can. With regards, MaggiereviewsSydney, NSW
- 2 reviews
delivery is a nightmare
no updates on deliveries unless you send them an email as whenever you call their number there is never anyone there to pick it up.
got my mattress today finally but my bed base did not come, followed up with TMS their outsourced delivery customer care and they could only say the 2 items are at the depot that my mattress was sent out from and gave me a reference number to follow up with allied express
theyve advised that this is in top priority but i cannot call allied express as the phone doesnt even ring!
so theres no actual way to even get i...
Purchased in December 2020 at Noa Home Australia for $1,800.00.
6 comments
after all my calls i got the 2nd part delivered
but with the driver not bothering to even press my intercom or call me
still waiting on the 3rd one...
Maggie H.Noa
Hi there,
Thank you for taking a moment to share your candid feedback with us....
Read more We're truly sorry if you've been experiencing difficulties getting in touch with our team over the phone, as we've been experiencing high call volumes due to the busy holiday period. We are currently working closely with our partners at TMS and Allied Express through the many challenges being faced with during this season, and sincerely apologize for any inconveniences caused to you. TMS is our distribution centre, and responsible for processing and dispatching our customers' orders. They are also our direct contact / intermediary with Allied Express. We can assure you that we do not outsource our customer care. Rather, we allow our customers to get in touch with them directly, to ensure the required information is provided as quickly as possible. Online sales have more than tripled this year globally, in light of Covid-19, creating a multitude of challenges across multiple channels, mainly transport and freight. Despite all of our best efforts to prepare for the holiday season, Allied Express, and our teams are faced with difficulties we never expected. We are in no way justifying or excusing the unexpected delays however, can assure you that we are all, doing all that we can, to help our customers receive their orders in a timely fashion. We have already requested an update on your order, and will get back to you if we are advised of any issues. We can assure you that the transporter will have your bed to you as soon as possible. Please feel free to reach out to our team at support@noahome.com at any time, we're always happy to help. With regards, Maggiei received my 2nd part of the order but with no SMS not press of the intercom or call,
i asked them earlier in the morning to deliver parts 2 and 3 together but no that wasn't done,
so here i am today calling AGAIN,...
C.C
- 3 reviews
- 1 like
- The Noa Double
- Verified purchase
perfectly firm! perfect customer service!
We love it and its definitely worth the money! definitely will purchase again! Love the quality of mattress, its perfect for our new home! The customer service is perfect and response quickly!
Purchased for $599.00.
1 comment
Maggie H.Noa
Hi there,
We're truly humbled by your feedback, and couldn't be happier to learn that not only are you loving your new Noa mattress, but are also satisfied with the service we've been able to provide you with....
Read more Thank you so much for sharing! Congratulations on your new home, we wish you many more happy zzz's :)Review collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
Know better, choose better.
SarahSouthern and Hills, SA
- 2 reviews
- The Noa Queen
- Verified purchase
Changed my life!
Before I got my new noa mattress I would toss and turn trying to find a position I could truly relax in and in the mornings I was waking up with aches and pains throughout my body every morning.
Now when I climb in to my noa I am comfortable straight away, i feel supported and can fully relax. I’m waking feeling better and I’ve noticed I have more energy.
Purchased in June 2020 for $750.00.
1 comment
Maggie H.Noa
Hi Sarah,
We're thrilled to hear that your new Noa mattress is providing you with a relaxing, comfortable and supportive sleep, allowing you to wake up feeling refreshed in the morning....
Read more We thank you for your comments and wish you many more restful sleeps on your Noa mattress. Warm wishes, MaggieReview collected in partnership with Noa
- The Noa King Single
- Verified purchase
Happy teenager!
Communication was spot on and super easy delivery. We purchased it to replace our 15 yr old sons mattress... Really comfortable with just the right combo of support and softness....He’s happy!
Purchased in June 2020.
1 comment
Maggie H.Noa
Hi Rachel,
We're truly humbled by your generous feedback....
Read more We couldn't be happier to hear that you enjoyed your shopping experience with us and more importantly, that your son is sleeping well on his new mattress :) Thank you for sharing! Warm regards, MaggieReview collected in partnership with Noa
- The Noa Double
- Verified purchase
Super comfortable!
It's been a year and I'm loving how comfortable the mattress is! I still have persistent back and shoulder issues but they haven't been aggravated with the mattress. I sleep extremely well nowadays!
Purchased in June 2019.
1 comment
Maggie H.Noa
Hi Joy,
Thank you for sharing your feedback on your Noa mattress. We're so happy to hear that the design of the mattress has offered you the support and comfort you've been looking for to enjoy a good night's rest over the past year :)...
Read more Wishing you many more happy zzz's. With regards, MaggieReview collected in partnership with Noa
MallySydney, NSW
- The Noa Double
- Verified purchase
Great product. Did what it said it would.
Didn’t know what to expect. First online purchase of a mattress delivered in a box. One month later and sleeping like a baby again.
Took a week to get used to it. A little on the firm side but supportive. Less backaches now and sleeping comfortably.
Couldn’t be happier. Definitely recommend.
Purchased in March 2020.
1 comment
Maggie H.Noa
Hi Mally,
We're so happy to hear you're sleeping like a baby again, and have found comfort and support with your new Noa mattress :)...
Read more Wishing you many more restful sleeps. With warm regards, MaggieReview collected in partnership with Noa
Very comfortable mattress
First time buying mattress through online. At first abit worry the mattress not suit me. After sleep, feel very comfortable, not too soft, not too hard. No regret.. Worth to have it. Very good service also. Strong recommended. Thks NOA!
Purchased in May 2020.
1 comment
Maggie H.Noa
Hi Andy,
Thanks for taking a moment to share your feedback regarding your shopping experience with Noa :)...
Read more We're so happy to hear that not only are you pleased with your new Noa hybrid mattress, but with our assistance as well! Wishing you many more happy zzz's. With regards, MaggieQuestions & Answers
Tara L.asked
How is the Noa mattress compared to Eva Mattress? I have a hard time deciding between the two. Isn’t Eva mattress more closely resembled Noa Luxe mattress in terms of material layers and is cheaper?
1 answer
Maggie H.Noa
Hi Tara,
Thank you for writing us and for your interest in our mattress selection.
We'd be more than happy to provide you with more information regarding our Noa hybrid mattress, with the hopes of making your purchasing decision a littler easier on you.
The Eva mattress is indeed quite similar. We would like to highlight a few considerations:
Key consideration: We strategically placed our layer of breathable latex on the top layer as this is the most expensive (premium) material you can feature on a mattress. It is far more comfortable to rest atop than gel memory foam (as the first layer like Eva - which retains more heat and has little bounce). This is perhaps the most important differentiator that will most certainly impact the comfort of the mattress.
Our cover is made primarily of TENCEL a sustainable, breathable and highly comforting fabric.
While Eva only operates in Australia, we have been operating across four major markets for far longer allowing us to perfect our product and serve thousands of customers.
Below are some of the key differences that the Luxe mattress has to offer in comparison to our Noa mattress:
- the bamboo charcoal infused latex layer provides additional breathability by absorbing excess moisture to help keep you cool while sleeping
- the extra layer of micro coils adds responsiveness to the body and body movements
- the zoning of the pocketed springs provides adequate support to different areas of your body, mainly to your lower back and waist, to keep your spine properly aligned
With that said, every customer is different and we couldn't guarantee that our product is just what you need. Instead, we believe that the free 100-night trial is the best way for you to find out.
Chrissie D.asked
Hello. I'm trying to decide between this and the Eva mattress, both are very similar.
I'm interested in Firmness and Support. I don't want something that's rock hard to lie on because I'm a side sleeper and that can create pressure issues on the hips, but also don't want something I'm going to sink too much into and my lower back won't be supported. Can somebody who actually owns one of these mattresses and has been sleeping on it for awhile comment on the firmness and 'sinkability' ..Thanks.
Edit: I tried the Koala mattress and found it to be too soft and unsupportive.
1 answer
Maggie H.Noa
Hi Chrissie,
We'd be more than happy to provide you with more information regarding our Noa hybrid mattress, with the hopes of making your purchasing decision a littler easier on you.
The Eva mattress is indeed quite similar. We would like to highlight a few considerations:
Key consideration: We strategically placed our layer of breathable latex on the top layer as this is the most expensive (premium) material you can feature on a mattress. It is far more comfortable to rest atop than gel memory foam (as the first layer like Eva - which retains more heat and has little bounce). This is perhaps the most important differentiator that will most certainly impact the comfort of the mattress.
Our cover is made primarily of TENCEL a sustainable, breathable and highly comforting fabric.
While Eva only operates in Australia, we have been operating across five major markets for far longer allowing us to perfect our product and serve thousands of customers.
With that said, every customer is different and we couldn't guarantee that our product is just what you need. Instead, we believe that the free 100-night trial is the best way for you to find out.
Please let us know if you have any further questions that we can assist you with.
Nozomi F.asked
Hi,
I am planning to buy the Noa Mattress but it'll be stored in its box for approx 8 weeks before we open it.
Will this affect the product?
Rgds
1 answer
Maggie H.Noa
Hi Nozomi,
Thanks for reaching out to us :)
We don't recommend keeping the mattress in the box for more than a month.
Also, a friendly reminder that your 100 night trial period begins on the day you receive your delivery.
Please let us know if we can assist you in any other way.
Regards,
Maggie
Details
Noa Home The Noa Single4.2(19) | Noa Home The Noa Double4.2(38) | Noa Home The Noa King Single4.7(18) | Noa Home The Noa Queen4.4(187) | |
---|---|---|---|---|
Category | Mattresses | Mattresses | Mattresses | Mattresses |
Price (RRP) | $799.00 | $999.00 | $899.00 | $1,099.00 |
Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
Size | Single | Double | King Single | Queen |
Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
Country of Manufacture | China | China | China | China |
Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
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Maggie H.Noa
Hi Gemma,
Thanks so much for taking a moment to share your experience with the ProductReview.com community....
Read more We're so happy to know that you're satisfied with the overall shopping experience you had with Noa Home, from the delivery service to the mattress itself :) Wishing you many more happy zzz's on your new mattress!