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ChrisSouth East Queensland, QLD
- 3 reviews
Worst online business ever!
Goods are not delivered! Incorrect information provided by support lady on webchat. Does not want to follow up with their courier to find out why there are delays.
Today trying to follow up, no agents in the office to pick up and no chat service. Teaming up with one of the worst courier services "alliedexpress".
Purchased in December 2020 at Noa Home Australia for A$1,400.00.
3 comments
I have requested an update from which took a day to get a reply. and was told, "We have been advised by Allied Express that they are experiencing slight delays in carrying out deliveries due to the ho... Read more
liday period, however, we would still like to assure you that your order will be delivered to you as soon as possible." "Delivered to you as soon as possible' is not really an update. So still no update on delivery was due on the 8/1/2021Maggie H.Noa
Hi Chris,
As we are currently not in possession of your order, we must rely on the updates and information provided to us by Allied Express.... Read more
Unfortunately, they are still working through the backlog that was accumulated over the holiday period, as best they can. Our team is doing everything possible to ensure orders are being delivered promptly, and are working together closely with Allied Express to resolve any outstanding matters as quickly as possible. We completely understand your disappointment in these unexpected delays however, we can assure you, once again, that we are truly doing everything we can. With regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
SarahSouthern and Hills, SA
- 2 reviews
- The Noa Queen
- Verified purchase
Changed my life!
Before I got my new noa mattress I would toss and turn trying to find a position I could truly relax in and in the mornings I was waking up with aches and pains throughout my body every morning.
Now when I climb in to my noa I am comfortable straight away, i feel supported and can fully relax. I’m waking feeling better and I’ve noticed I have more energy.
Purchased in June 2020 for A$750.00.
1 comment
Maggie H.Noa
Hi Sarah,
We're thrilled to hear that your new Noa mattress is providing you with a relaxing, comfortable and supportive sleep, allowing you to wake up feeling refreshed in the morning.... Read more
We thank you for your comments and wish you many more restful sleeps on your Noa mattress. Warm wishes, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
- The Noa King Single
- Verified purchase
Happy teenager!
Communication was spot on and super easy delivery. We purchased it to replace our 15 yr old sons mattress... Really comfortable with just the right combo of support and softness....He’s happy!
Purchased in June 2020.
1 comment
Maggie H.Noa
Hi Rachel,
We're truly humbled by your generous feedback.... Read more
We couldn't be happier to hear that you enjoyed your shopping experience with us and more importantly, that your son is sleeping well on his new mattress :) Thank you for sharing! Warm regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
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- The Noa Double
- Verified purchase
Super comfortable!
It's been a year and I'm loving how comfortable the mattress is! I still have persistent back and shoulder issues but they haven't been aggravated with the mattress. I sleep extremely well nowadays!
Purchased in June 2019.
1 comment
Maggie H.Noa
Hi Joy,
Thank you for sharing your feedback on your Noa mattress. We're so happy to hear that the design of the mattress has offered you the support and comfort you've been looking for to enjoy a good night's rest over the past year :)... Read more
Wishing you many more happy zzz's. With regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
MallySydney, NSW
- The Noa Double
- Verified purchase
Great product. Did what it said it would.
Didn’t know what to expect. First online purchase of a mattress delivered in a box. One month later and sleeping like a baby again.
Took a week to get used to it. A little on the firm side but supportive. Less backaches now and sleeping comfortably.
Couldn’t be happier. Definitely recommend.
Purchased in March 2020.
1 comment
Maggie H.Noa
Hi Mally,
We're so happy to hear you're sleeping like a baby again, and have found comfort and support with your new Noa mattress :)... Read more
Wishing you many more restful sleeps. With warm regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
Lisa
- 2 reviews
- The Noa King
- Verified purchase
Excellent experience all round
The mattress was delivered without delay, easy to set up (King size is understandable pretty heavy). It took us a few months to get used to the firmness of the mattress. But now, we sleep better than ever (we have had it for 4 months now). And it comes with a 15 year warranty which tops it all off.
Purchased in December 2019.
1 comment
Maggie H.Noa
Hi Lisa,
Thanks for sharing your feedback, we're so happy to hear that you have found great sleep on your Noa mattress! :D... Read more
Wishing you many happy zzz's. With kind regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
- The Noa Queen
- Verified purchase
Very very happy!
First I tried the Koala mattress. Sagged within 2 weeks and left an indent the shape of my body.
Then tried the Ecosa mattress, sagged within 2 months even though my parents have had the same mattress for 2 years with no sag.
Then came the Noa mattress. And i’m in love. No sag at all. No indentations. My whole family has tried it at least once night and they are happy with it too. Planning to buy a kind single within the next few weeks too. Love my Noa!
Purchased in January 2020 at Noa.com.au for A$749.00.
1 comment
Maggie H.Noa
Hi there,
We're thrilled to hear that you're loving your Noa hybrid mattress and have found the fit for a restful night's sleep :)... Read more
Thanks for sharing! With warm regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
Most comfortable mattress we have ever had
A very firm mattress. Minimal partner disturbance. Sleeps cool. Memory foam top layer is alot more comfortable than pillow top mattresses. After 100 days no dipping or sagging. Has reduced my hip shoulder and lower back pain. Good for tummy, side and back sleepers. The free shipping and 100 day money back guarantee makes this mattress worth a try.
Purchased in August 2019 for A$749.00.
1 comment
Maggie H.Noa
Hi Clare,
Thank you for taking a moment to share your thoughts on your Noa mattress.... Read more
We're so happy to know that you're enjoying the many features our mattress has to offer and that you've found a more comfortable sleep since using it. Warm regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
IreneQueensland
- The Noa Queen
- Verified purchase
Highly recommend!
10/10 for comfort and timeframe of delivery.
I ordered a queen size and was surprised by how compact the box was, it was easy to unpack and set up in minutes.
Great for a well earned rest at the end of the day
No back pains - the firmness/softness is perfect for me.
This was my first time buying a mattress online and I would definitely advise to try the NOA one first.
The 100 days option to return is great for anyone uncertain and they offer a really good warranty too.
Purchased in October 2019 at Noa for A$799.00.
1 comment
Maggie H.Noa
Hi Irene,
Thank you for the kind words on your overall experience with us and your Noa mattress.... Read more
We're truly humbled and so happy to know that you're satisfied with your purchase. Wishing you many restful sleeps on your Noa mattress :D With warm regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
Find out how Noa Home The Noa compares to other Mattresses
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Brooke Secomb
- 2 reviews
- The Noa Queen
- Verified purchase
Perfect for bad backs!
I have rods in my spine and find most mattresses very uncomfortable so was iffy about purchasing this one but its the most comfortable, supportive mattress Ive ever used! My physio has also noticed a difference, I dont get as many back aches!
Purchased in September 2019 for A$749.00.
1 comment
Maggie H.Noa
Hi Brooke,
We're so glad to hear that your Noa mattress has helped alleviate some of your back aches!... Read more
Thanks for sharing :) Best regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
JanMetropolitan Adelaide, SA
- 4 reviews
- 3 likes
- The Noa Queen
- Verified purchase
I have bad back and sleep very hot - this is great!
My old mattress needed replacing. Had cost me a lot of money, but filling and jacquard fabric made sleeping too hot for me. After reading reviews decided trial a mattress in a box. Chose Noa for its breathable surfaces, natural latex then gel foam layer. Delivery was prompt. Have had it 3 weeks ... very happy with quality ... back is happy, sleeping comfort great ... not too hot anymore!
Purchased in October 2019 at Online for A$799.00.
1 comment
Maggie H.Noa
Hi Jan,
We're so happy to hear that the Noa hybrid mattress is offer you a restful, cool and comfortable night's rest :)... Read more
Wishing you many more happy zzz's. Kind regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
lanceofbyronSouth East Queensland, QLD
- 2 reviews
- The Noa Queen
- Verified purchase
I love this bed . I picked a hybrid because my full foam was to soft. I just hope that it doesn't start to sag in a year
So far so good . Its holding up well with no issues. The rest will be in day a years time when in the past I had some issues with beds like this
Purchased in September 2019 for A$800.00.
1 comment
Maggie H.Noa
Hi there,
Thanks for sharing your comments!... Read more
As with any mattress, the Noa hybrid mattress may soften over time due to normal wear and tear however, the increase in softness does not affect any of the pressure relieving properties of the product. To ensure the maintenance of the shape and support offered by your Noa mattress, we recommend rotating it 180 degrees every 3-6 months. We have customers who are still in love with their Noa mattress even after more than a year's use, we're positive you will too :) Warm regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
- The Noa King
- Verified purchase
Amazing mattress - recommend for al my friends
Quick delivery and easy to set up. Soft to touch but still provides all the support I need. Feels more medium/plush which is exactly what we wanted. We rave about our mattress to our friends and family. Thanks team!
Purchased in October 2019 for A$800.00.
1 comment
Maggie H.Noa
Hi Kaushini,
We're so happy to hear that you're satisfied with your new Noa mattress, and are enjoying the level of support it offers while you sleep.... Read more
Wishing you many more restful sleeps :) Warm regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
Alison D.Goldfields, WA
- The Noa Queen
- Verified purchase
Awesome Mattress!!!!
Our Noa Mattress is the most comfortable Mattress we have slept on. It is firm, offering support all night, but with the Pillowtop layer it has a relaxing element as well.
I can not express our gratitude to Noa enough. The Manager assisting us in this purchase went to great lengths to organise delivery to us (very regional WA) and was very supportive through the whole transaction.
We will definitely be buying from Noa again.
Purchased in August 2019 for A$795.00.
1 comment
Maggie H.Noa
Hi Alison,
Thanks so much for sharing your comments with us, we're so happy that we were able to assist you with your purchase and that you've since been enjoying the support and comfort of our hybrid mattress design :)... Read more
Wishing you many happy zzz's. Warm regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
Rod CollinsHobart, TAS
- The Noa King
- Verified purchase
Excellent mattress
A great mattress. Finding it maybe a bit warm but I've always had a problem with getting too hot at night. Very comfortable and supportive. Minimal interference for partner when moving or getting out of bed. Far better than other mattresses we've owned and great value.
Purchased in June 2019 for A$900.00.
1 comment
Maggie H.Noa
Hi Rod,
We're so happy to hear that you're satisfied with the value of your Noa mattress. Thanks so much for sharing your comments :)... Read more
Warm regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
Find out how Noa Home The Noa compares to other Mattresses
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Michelle VoigtMetropolitan Adelaide, SA
- The Noa King Single
- Verified purchase
Very comfortable Mattress
My new Noa mattress is super comfortable. I was skeptical that something that arrived in a box could provide the comfort that it does. I have been sleeping better and with the weather warming up I have not noticed any hot spots in my mattress.
Purchased in July 2019 for A$500.00.
1 comment
Maggie H.Noa
Hi Michelle,
We're so glad that you're enjoying getting a good (and cool) night's rest on your new Noa mattress.... Read more
Wishing you many more happy zzz's. Best regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
Aniket PatwardhanSydney, NSW
- The Noa Queen
- Verified purchase
Just Amazing...!!
Hello Mattress buyers..!! Like you guys I was unsure which mattress to opt for got different reviews from different people. I like to use a mattress with certain firmness not too firm and not too springy. I bought NOA as was not sure how it would work out. I have to say it is just amazing I have seen my sleep is deep and better than before. I get up feeling refreshed an relaxed. Surely would recommend it to anyone.
Purchased in August 2019.
1 comment
Maggie H.Noa
Hi Aniket,
We're thrilled to know that you've been feeling refreshed and relaxed since sleeping on your Noa mattress, we wouldn't have it any other way! :)... Read more
Thank you for sharing your feedback. Wishing you happy zzz's. Warm regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
Erin ParkinGreater Melbourne (Metropolitan), VIC
- The Noa Queen
- Verified purchase
Best sleep in a long time!
This mattress has helped my back and given me the best night sleep in a long time!!! I would highly recommend this mattress!! Delivery and service were fantastic. Delivered within 24 hours.
Purchased in July 2019.
1 comment
Maggie H.Noa
Hi Erin,
You've made our day with your delightful feedback! We're so happy to know that you've been enjoying sleeping on your Noa hybrid mattress and were satisfied with your overall experience with us.... Read more
Wishing you many more restful sleeps, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
TimMelbourne
- 2 reviews
- The Noa Single
- Verified purchase
Good mattress at the right price
A Firm, but comfy mattress, quick delivery and no signs of sag after 4 months.
Surprisingly heavy, which isn't an issue bit should be considered of this will cause difficulty in moving it.
Purchased in June 2019.
1 comment
Maggie H.Noa
Hi Tim,
Thank you for sharing your feedback with us and for letting us know that you're satisfied with the value and quality of your Noa mattress and our free delivery service!... Read more
With kind regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
Debora ChoSydney, NSW
- The Noa Queen
- Verified purchase
Great mattress
Perfect softness/hardness for me. Very comfortable and supports your back very well. It does not bounce when partner moves so that's also a plus. Has not had any sagging so far (it's been 2months or so since we started using it). I do feel like my sleep quality has improved.
Purchased in June 2019.
1 comment
Maggie H.Noa
Hi Debora,
We're so happy to hear that you've found good sleep since receiving your Noa mattress, and also that you appreciate the design and quality features that we are so proud of sharing with our valued customers.... Read more
Thank you so much for sharing your comments! Kind regards, MaggieSimilar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Noa
Questions & Answers
Nozomi F.asked
Hi,
I am planning to buy the Noa Mattress but it'll be stored in its box for approx 8 weeks before we open it.
Will this affect the product?
Rgds
1 answer
Maggie H.Noa
Hi Nozomi,
Thanks for reaching out to us :)
We don't recommend keeping the mattress in the box for more than a month.
Also, a friendly reminder that your 100 night trial period begins on the day you receive your delivery.
Please let us know if we can assist you in any other way.
Regards,
Maggie
Holly B.asked
Hi, I'm looking at mattresses for my toddlers first 'big bed'. Is the Noa too firm for toddlers who obviously way alot less than adults?
3 answers
My grandson has a Noa mattress, they said it’s great, they also chose it because it was the best for kids with allergies
Thanks Sally!
Maggie H.Noa
Hi Holly,
Thank you for writing us and for your interest in our mattress selection.
Our mattresses are great for children and adults alike, and have been purchased by many parents across all the countries in which we operate.
If you're looking for a softer mattress, we would recommend going with our Noa mattress.
Please let us know if you have any further questions, we'll be more than happy to help :)
Rachaelasked
Hi there,
We recently purchased a Noa mattress and bed frame. The bed frame sits flush against the wall, but the mattress sits a few inches away from this inside the frame. We’ve checked the instructions and this seems to be how it is made. This means pillows just start to creep behind. It’s really quite uncomfortable. Is this how it should be?? Have we missed something?
2 answers
Maggie H.Noa
Hi Rachael,
First and foremost, we would like to sincerely thank you for your most recent purchase with us.
We can assure you that the space around your mattress is completely normal.
Our mattresses and bed frames are designed for country specific sizes (mattresses, bed frames and bedding / linens). When designing a product, we must keep in mind that customers across the country may be using mattresses from other brands (some of which are thicker in height and width). Additionally, in the mattress industry, there is typically a tolerance of +/- 3 to 5 cm as these products are handmade.
In other words, this additional 3-5cm on the length and width are there purposefully. Lastly, we must be mindful of some customers using different types of linens and in some cases tucking in thick duvet covers and sheets. Brief, inner mattress areas are rarely the exact dimensions of the mattress - manufacturers always add a little for flexibility (either for thicker mattresses or tucking in sheets / quilts / duvets).
If there's absolutely anything else that we can assist you with, please don't hesitate to let us know.
With kind regards,
Maggie
Unfortunately I think you have misunderstood my query. I completely understand that there could need to be a design to accommodate a 3-5cm around the mattress in the frame. This is not the issue. The issue is that there is a huge gap at the headboard end against the wall which means that pillows fall behind. I will take photos to show. I think it is potentially a design fault that many others would have experienced.
We are contemplating returning the product unfortunately.
Thank you for yo response, we really appreciate you coming back to us.
Details
Noa Home The Noa Single4.1(17) | Noa Home The Noa Double4.4(31) | Noa Home The Noa King Single4.7(11) | Noa Home The Noa Queen4.4(152) | |
---|---|---|---|---|
Category | Mattresses | Mattresses | Mattresses | Mattresses |
Price (RRP) | A$799.00 | A$999.00 | A$899.00 | A$1,099.00 |
Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
Size | Single | Double | King Single | Queen |
Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
Country of Manufacture | China | China | China | China |
Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
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Maggie H.Noa
Hi Chris,
Thank you for taking a moment to share your feedback regarding your delivery experience.... Read more
We're truly sorry to learn that you haven't yet received your delivery. Please rest assured that our support team remains at your disposal to assist you with the status of your order. We invite you to reach out to us at support@noahome.com, and we'll gladly provide you with the latest update regarding the progress of your delivery. With regards, Maggie