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Noa Home The Noa

Noa Home The Noa

Queen, King, Double, etc...
4.4 from 364 reviews · View Statistics
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Reviews

4.3
3 reviews
5
(1)
4
(2)
3
(0)
2
(0)
1
(0)
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Joel T.
Joel T.Sydney, NSW

Excellent for side sleepers. Not so great for toss-and-turn-ers.

published

Mattress feels best for side and front sleep but can't deny my lower back is pretty stiff when sleeping on my back. I've noticed a few dips in the bed after two months of use which I suppose is natural for memory foam. However, I sleep on all sides and flop around like a fish which might be causing random dips to occur and these affect my back support. Even so, its one of the more comfortable mattresses I had the pleasure of flopping around on.

Purchased in January 2021.

Value for Money
4/5
Customer Service
5/5
Sleeping PositionBack, Front and Side
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues No
Caused Discomfort Yes
Heat Retention No
Sagging No
Perceived Firmness Soft
Noa
Maggie H.Noa
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Sarah
SarahGreater Melbourne (Metropolitan), VIC
  • 3 reviews

Great value

published

It’s not as soft as I was imagining, but still decently soft and the firmness level is probably better for my back anyway. I would say give it a couple of weeks to get used to it. It’s much taller than my old mattress, but my sheets still fit. It is difficult to lift the corner of the mattress to put on my sheets because the mattress is so heavy. Delivery was very fast. I do wish they provided the option to take away and recycle old mattresses, but I was able to arrange this with another company. Overall I’m happy with the mattress, especially for the price compared to other brands.

Purchased in December 2020.

Value for Money
4/5
Customer Service
4/5
Sleeping PositionFront
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
Noa
Maggie H.Noa
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The reviewer stated that an incentive was offered for this review

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0.0
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Mally
MallySydney, NSW

Great product. Did what it said it would.

published

Didn’t know what to expect. First online purchase of a mattress delivered in a box. One month later and sleeping like a baby again.

Took a week to get used to it. A little on the firm side but supportive. Less backaches now and sleeping comfortably.

Couldn’t be happier. Definitely recommend.

Purchased in March 2020.

Value for Money
5/5
Customer Service
5/5
Incentivised Review No
Sleeping PositionFront and Side
Adjustment PeriodWeeks
Pre-existing Neck / Back Issues No
Caused Discomfort No
Heat Retention No
Sagging No
Perceived Firmness Medium
Noa
Maggie H.Noa
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Questions & Answers

Nikita D.
Nikita D.asked
The Noa

I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?

1 answer
Noa
Maggie H.Noa

Hi Nikita,

Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday.

That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email.

Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!

Travel bee
Travel beeasked
The Noa King Single

I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?

1 answer
Noa
Maggie H.Noa

Hi there!

Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes.

Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)

R.S.
R.S.asked
The Noa Queen

Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.

1 answer
Noa
Maggie H.Noa

Hi there,

Thank you for your interest in our mattress selection.

We have many customers who use our mattresses with Ikea bed frames.

We would simply recommend measuring the inner frame to ensure our mattress will fit properly.

Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces.

Please let us know if you have any further questions, we'll be more than happy to help :)

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Noa Home The Noa

Details

Compare all 5 Noa Home The Noa
CategoryMattressesMattressesMattressesMattresses
Price (RRP) $799.00$999.00$899.00$1,099.00
Type Latex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket SpringLatex, Memory Foam and Pocket Spring
FirmnessMedium FirmMedium FirmMedium FirmMedium Firm
SizeSingleDoubleKing SingleQueen
Country of ManufactureChinaChinaChinaChina
Thickness28 cm28 cm28 cm28 cm
Manufacturer Warranty15 year(s)15 year(s)15 year(s)15 year(s)
Compare all 5 Noa Home The Noa
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