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the mattress we purchased is incredibly comfortable and offered support in all the right spots. I woke up without back complaints after just one week. Unfortunately the mattress was just way too hot for us, despite cooling mattress toppers. Very sad we had to return it
Purchased in June 2020 at Webseite .
Review collected in partnership with Noa
Fast delivery and easy set up. It took a week or two for us to get used to the firmness of the bed. I needed a firm mattress for my back and this has been very supportive and comfortable. I normally prefer soft beds and have grown to enjoy the mattress
Purchased in April 2019 for $749.
Hey Korinne,
We're happy to hear that you're enjoying the comfort of the mattress and the overall experience with us. Happy zzz's! ...
Read more MaggieReview collected in partnership with Noa
- 3 reviews
I was concerned about heat build-up with new wave 'foam' mattresses. Noa is slightly warmer than my very old traditional spring mattress, but not a problem. My sleep app says that I'm getting a 10% better sleep. I require a hip replacement, but i'm too young, so I was looking for a mattress to assist with side and mainly back sleeping. No problem with Noa. One slight concern is that the location I often sit to dress/undress has become softer, I hope that isnt a sign of things to come. I have used the mattress for about 8 weeks through some very...
Read more warm nights. Noa is what I would describe as firm-medium, just how I like it, supportive with a soft topper. I lay on another brand that has firmness options and the firm was too hard. I have already recommended to two friends and I would purchase again.Purchased in March 2019 at Online for $749.
Hi Dean,
Thank you so much for sharing your experience and feedback. We're happy to hear that you're enjoying the mattress and improved your sleep. Feel free to reach out anytime to our support team - we're always here to help :) ...
Read more MaggieReview collected in partnership with Noa
Questions & Answers
I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?
Hi Nikita,
Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday....
Read more That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email. Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Hi there!
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes....
Read more Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Hi there,
Thank you for your interest in our mattress selection....
Read more We have many customers who use our mattresses with Ikea bed frames. We would simply recommend measuring the inner frame to ensure our mattress will fit properly. Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces. Please let us know if you have any further questions, we'll be more than happy to help :)Get an answer from our members and Noa representatives
Details
Noa Home The Noa Single4.0(22) | Noa Home The Noa Double4.5(43) | Noa Home The Noa King Single4.7(19) | Noa Home The Noa Queen4.4(204) | |
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Category | Mattresses | Mattresses | Mattresses | Mattresses |
Price (RRP) | $799.00 | $999.00 | $899.00 | $1,099.00 |
Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
Size | Single | Double | King Single | Queen |
Country of Manufacture | China | China | China | China |
Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
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Hi Janna,
Thanks so much for sharing your comments regarding your Noa mattress....
Read more Our hybrid design - which incorporates breathable latex, cooling gel memory foam, and most importantly, pocket springs which enhance airflow - is far better for keeping you cool then traditional or foam only mattress. In addition, our mattresses were specifically designed for warmer climates. That being said, the type of bedding and mattress protector you choose will also have a significant impact on heat retention, beyond the type of mattress you use. We're sorry to hear that regardless, the mattress felt too hot for you and you ultimately decided to return it. We do hope you find a mattress suitable for you, and certainly invite you to reach out to us at any time if we can ever be of further assistance. With regards, Maggie