- The Noa Double
Firm and comfy but VERY poor edge support despite marketing
Mattress is firm and comfy to sleep on. I wake up feeling rested without any aches and tehe partner distrubance was quite low I thought. However, it is slightly warmer than I was expecting especially given my expectations from the marketing about "cooling gel". The mattress also has terrible edge support which has been my main gripe. The edges will actually collapse by +75% when the edge is directly sat on, the corners are even worse. Getting out of bed can sometimes be difficult given how much the sides collapse and sitting on the bed whenever...needed is now a more conscious decision to sit further into the bed away from the edges. I feel that this also shrinks the available sleeping room on the bed as my partner and I try to sleep away from the edge. I would actually rate the mattress no better than a piece of foam for edge support and I am considering returning the mattress after our minimum trial period. I am also disapointed in the prolific use of plastics in the fabric and throughout the mattress and that it is imported from China. We also purchased a mattress protector with this mattress and it has still not arrived. There was no communication that this would arrive on a different date and through different shipping, I had to reach out to find this out.
Purchased in October 2021 at Noa Home Australia for $974.00.
Review collected in partnership with Noa
It's a great purchase.
The mattress does exactly what NOA says. It's fresh and firm. The sides don't budge and you can't feel your partner move.
My only concern is its durability. It seems that the mattress is slightly affected by your weight. It has sunk permanently just a little were my partner and I sleep. Overall it is a great mattres.
Purchased in January 2021 for $849.00.
The reviewer stated that an incentive was offered for this review
Questions & Answers
I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes.
Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)
Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Thank you for your interest in our mattress selection.
We have many customers who use our mattresses with Ikea bed frames.
We would simply recommend measuring the inner frame to ensure our mattress will fit properly.
Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces.
Please let us know if you have any further questions, we'll be more than happy to help :)
Just wondering when my bed will arrive. Ordered on 29/7 and it’s 25/8. My bed is nowhere to be seen.
Thanks for reaching out to us and we're so sorry that you have not yet received one of your mattresses!
We know that Allied Express is currently experience delays within their network, and are making all the necessary efforts to have parcels delivered as quickly as possibly.
That said, we see that there haven't been any new tracking updates since 10th August therefore, we've request an urgent status update and we'll get back to you via email as soon as we hear back from them with further information.
W're so sorry about this unexpected delay but will do everything we can to have the mattress delivered to you promptly!
Get an answer from our members and Noa representatives
|Type||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring||Latex, Memory Foam and Pocket Spring|
|Firmness||Medium Firm||Medium Firm||Medium Firm||Medium Firm|
|Country of Manufacture||China||China||China||China|
|Thickness||28 cm||28 cm||28 cm||28 cm|
|Manufacturer Warranty||15 year(s)||15 year(s)||15 year(s)||15 year(s)|
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.