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I purchased the Noa Lite in a double size. The mattress itself seems like it has good build quality- firm edges, handles on the sides for carrying, and overall was well made with no obvious wear & tear problems after 2 months sleeping in it. But, I just found it too firm for me, even though I was looking for a medium-firm mattress. For reference, it might have been because I am quite a small person (<50kg). I'd say the firmness was 8.5-9/10 for me, and I had muscle soreness after sleeping in the matress even though I have no pre-existing pains/...
Read morejoint problems. Also, although it has springs, it didn't have the bouncy feel one would expect and feels quite 'solid'. Delivery was extremely quick. Currently in the process of returning with Noa support.Purchased in February 2021.
Review collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
Mattress feels best for side and front sleep but can't deny my lower back is pretty stiff when sleeping on my back. I've noticed a few dips in the bed after two months of use which I suppose is natural for memory foam. However, I sleep on all sides and flop around like a fish which might be causing random dips to occur and these affect my back support. Even so, its one of the more comfortable mattresses I had the pleasure of flopping around on.
Purchased in January 2021.
Hi Joel,
Thank you for taking a moment to share your comments regarding your new mattress....
Read more We're truly sorry to hear you feel it may not be the perfect fit for your sleep habits and needs. We can assure you that the mattress should not show signs of permanent indentations after such a short period. Kindly note that our mattress warranty covers indentations greater than an inch. Please don't hesitate to reach out to our support team at any time should you wish to provide us with photos of the indentations or if you wish to proceed with a return on your mattress for a full refund during your 100 night trial, we'll be happy to help :)The reviewer stated that an incentive was offered for this review
- 3 reviews
Great mattress. It was stiff for about the first week and gave me some back pain, but I persisted and settled into it. Highly recommended if you like soft yet firm.
Purchased in February 2021 for $800.
Hi there,
Thank you for taking the time to share your comments regarding your new Noa mattress....
Read more We're so happy you gave yourself a bit of time to adjust, as indeed some of our customers do require a little while longer to get accustomed to their new mattress. Wishing you many more happy zzz's!
I have problems with sleeping, insomniac. So I tried the hybrid NOA bed if it could help me with the problem. I am a side sleeper and found the bed to be firm. For the first month, I wake up with sore middle back and shoulders. I think I might still be adjusting to the bed's firmness. I still want to give it a chance, since I find NOA to be a good and reputable company. I hope I can find some ways to make it a bit softer, that might solve the problem of waking up stiff. I am happy with the durability and it's solid composition though, no squeaking sound. The delivery and support team has been very prompt and helpful too!
Purchased in November 2019 for $649.
Hi Adrian,
Thanks for sharing your comments on your Noa mattress....
Read more We're so glad to hear that you've enjoyed your shopping experience with us so far. We could suggest adding a more plush mattress cover (which may add a bit of softness and also protect your mattress from spills and/or dirt). Otherwise, please feel free to reach out to our support team within your trial period if you feel the mattress is simply not right for your, we'll gladly assist you in processing a return and providing you with a full refund :) With regards, MaggieReview collected in partnership with Noa
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- 2 reviews
- 1 like
Im a side sleeper , to b honest i find sometimes my back still hurting . I dont know is that mattress need more time to settle or what ? I bought 2 months ago.
Purchased in October 2019.
Hi Manish,
The Noa hybrid mattress was designed with all sleeper types and bodies in mind however, we understand that it may not be the right fit for everyone....
Read more This is specifically why we offer our free 100-night trial. This period allows you to determine if the mattress is right for you. If you decide that it isn't, you may email our team at support@noahome.com and we'll gladly assist you with the free return process. With kind regards, MaggieReview collected in partnership with Noa
The reviewer stated that an incentive was offered for this review
After surveying the various ‘bed in a box’ options available, we chose a Noa on the basis of reviews, informative website and the 100 day trial. We also put high value on the natural materials (tencel and latex) on the sleeping surface. The ordering and free delivery process was smooth. We are in Hobart, so it took a little longer than a major metro service. We were impressed by the quality of this mattress. Nicely constructed and finished. After unwrapping, we left the mattress to expand and air for 24 hours. After fitting our woollen mattress...
Read more topper we found the mattress to be definitely firmer than our previous pocket spring mattress. Certainly not too hot. Over the past three months I have adapted to the Noa well, but my partner unfortunately hasn’t. She has experienced lower back pain at night since we installed the new mattress and now, with the trial period just about up, we have decided to request a return. I don’t think this is because the mattress is in any way flawed, it just doesn’t suit our particular requirements. I’ve emailed Noa support and am awaiting their reply. I’ll report on the return process as it progresses, as this is an important aspect of their product and promises a good level of assurance to the prospective buyer.Purchased in March 2019.
Hi Greg,
Thank you for sharing your feedback and comments on the quality of the Noa mattress. Our team will be writing you shortly to help coordinate the return (and donation to a local charity) promptly. ...
Read more Kind regards, Maggie
Heard back from Noa today and they pointed out that I got my delivery date wrong, meaning that I missed the 100 day return period by 2 days. So they will not accept a return. Not much goodwill in that...
Read more - very disappointed! I have asked them to reconsider. Will see what the response is.
- 2 reviews
I am pretty happy with my Noa mattress even though it cannot give me the feeling of “lying on a cloud”. Basically it is flat and firm. The good thing is that I cannot feel my partner’s movement much.
Purchased in February 2019 for $859.
Hi Marinda,
We really appreciate you sharing your experience. Feel free to reach out anytime :) ...
Read more Maggie
We have been sleeping on your mattress for more than 2 months. As I have mentioned in my review I am not completely satisfied with the mattress because it is not firm enough as I have been experienci...
Read moreng lower back pain. At first I thought the back pain comes from our move of house and old age but my Husband recently also discovered that he is experiencing serious hip pain as well. These symptoms disappeared recently after we slept on a different mattress when we travelled overseas!Hi Marinda!
We sincerely appreciate you sharing your feedback. Please email us at support@noasleep.com and we'll gladly assist you :) ...
Read more With kind regards, VivianneReview collected in partnership with Noa
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Questions & Answers
I've been trying to contact Noa to cancel an order that has not yet been processed on their end. It's impossible to be able to reach someone on the phone. I've sent 2 emails and I am finding their history of sub par customer service nerve wracking. How quick are they to call back usually?
Hi Nikita,
Thank you so much for sharing this feedback and we're truly sorry if you had some difficulties getting in touch with us, as our team is currently experiencing a higher than normal volume of inquiries in light of Black Friday....
Read more That being said, we see that our team has been able to receive and process your request, and has provided you with a refund confirmation via email. Please don't hesitate to let us know if there's anything else that we can do to assist you further, it'll be our pleasure!
I purchased a Noa lite on 14/9. I’ve been trying to get in touch with customer service to find out about ETA, but every time I call your Australian number, it goes straight to voicemail. You can’t even be placed on hold. Emails so far have gone unanswered as well. Given the appalling service and lack of communication I’m really regretting having made the purchase. Can someone tell me how to get in touch with a person to discuss my order?
Hi there!
Thanks so much for reaching out and we're truly sorry to learn that we've missed you over the phone, as our team is currently experiencing higher than normal call volumes....
Read more Please feel free to provide us with your order number, and we'll be more than happy to send you a quick email with the latest update regarding your order, and options that are available to you at the moment to ensure your complete satisfaction :)
Will noa queen mattress fit into ikea queen bed frame (e.g. SONGESAND)? I know it sounds like a dumb question but the ikea mattresses are 1cm narrower and 1cm shorter. Not much, but if anyone has any experience with this would be helpful, thank you.
Hi there,
Thank you for your interest in our mattress selection....
Read more We have many customers who use our mattresses with Ikea bed frames. We would simply recommend measuring the inner frame to ensure our mattress will fit properly. Within the mattress industry, products typically have a sizing tolerance of +/- 2cm, as the mattresses themselves can be slightly compressed / squeezed into spaces. Please let us know if you have any further questions, we'll be more than happy to help :)Get an answer from our members and Noa representatives
Details
 Noa Home The Noa Single4.0(22) | Noa Home The Noa Double4.5(43) | Noa Home The Noa King Single4.7(19) | Noa Home The Noa Queen4.4(204) | |
|---|---|---|---|---|
| Category | Mattresses | Mattresses | Mattresses | Mattresses |
| Price (RRP) | $799.00 | $999.00 | $899.00 | $1,099.00 |
| Type | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring | Latex, Memory Foam and Pocket Spring |
| Firmness | Medium Firm | Medium Firm | Medium Firm | Medium Firm |
| Size | Single | Double | King Single | Queen |
| Country of Manufacture | China | China | China | China |
| Thickness | 28 cm | 28 cm | 28 cm | 28 cm |
| Manufacturer Warranty | 15 year(s) | 15 year(s) | 15 year(s) | 15 year(s) |
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Extra Information
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Hi there,
Thanks so much for your feedback, and we're sorry your Noa mattress wasn't the perfect fit....
Read more In spite of this, we're very happy that you appreciated our speedy delivery service and the quality of the product, and are now enjoying your risk free 100-night trial. We wish you the best of luck in your search for the perfect mattress :)