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NobleOak
4.2 from 62 reviews · View Statistics

Reviews

4.2

62 reviews
  • Value for Money
    1.0 (1)
  • Transparency
    3.0 (1)
  • Customer Service
    3.0 (1)
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J. Warner
J. WarnerSouthwest, VIC
  • 5 reviews
  • 3 likes

Don't do Diabetics for Income Protection

published

If you have Type 2 the conversation will be over in 3 minutes. Not listed in the PDS, only in the qualification questions over the phone. Keep shopping around. Thanks

Incentivised ReviewNo
Claim MadeNo
falegal
falegal
  • 46 reviews
  • 8 likes

Nurse with dishonest instruments

published

Got declined because of my health. Nurse measured my blood pressure and was sooo tight left marks on my arms which I've never had from doctors and inaccurate scales. I'll get fitter and go with someone else.

Value for Money
Transparency
1 comment
NobleOak
Moana K.NobleOak
Other Life Insurance

 
 

0.0
(1,234)
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Questions & Answers

Radmila C.
Radmila C.asked

Why have you sent me an email with no option to unsubscribe. Your website doesn’t even provide an email address where people can write to you. I would never put my trust in any company that is so one sided.

No answers
Ash
Ashasked

Not a question.. just a comment. If you're on parental leave on a temporarily reduced salary or no pay for a period, you get paid based on your prior 12 months leave. Discrimination much?

No answers
Iain W.
Iain W.asked

I am considering Noble Oak Life Insurance. I note many favourable reviews relating to setting up the policies which is very good. However, I can't see any feedback regarding making a claim and the ease of having claims processed and paid out. Any feedback on this please?

3 answers
ben
ben

I cant answer as I haven't made claim

NobleOak
Moana K.NobleOak

Hi Iain,

There is more information on our website in relation to claims. We are also happy to have a conversation with you to give your more certainty. We complete a full assessment upfront as opposed to at claim time, the reason for this is to understand the level of risk depending on your medical history, and provide you with an outcome before paying any premium. We confirm the terms, conditions, potential loading and or exclusions to ensure your satisfaction before your policy commencing. Our application process can take longer than other Insurers as we are fully underwritten, but this is for the peace of mind of our clients. Everything is confirmed upfront and not at claim time.

Please give us a call on 1300 041 494 as we will be more than happy to assist you with your questions.

Thanks,

Lisa
Lisa

It’s taken 6 weeks so far for me to get a response after jumping through all the hoops for life insurance. It doesn’t set them in a positive note if I kicked the bucket and my loved ones had to claim. I’ll be pulling it, I’m not waiting any longer and will stay with my current insurer who have been great but I was hoping to save some costs.
Just remember you get what you pay for.

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