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Noel's Caravans

Noel's Caravans

3.7 from 15 reviews · View Statistics

Reviews

3.7

6 reviews
4
(0)
3
(0)
2
(0)
  • Product Quality
    1.0 (1)
  • Return Claim MadeYes · No (2)
  • Customer Service
    1.0 (1)
  • Warranty Claim MadeYes (0) · No (2)
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Mal V

Mal VMetropolitan Adelaide, SA

Visited Noels

published

Visited Noels on Tuesday with intention of buying a brand new caravan. Approached by a woman who said she was Noel's daughter. Started very nice but became condescending and talked herself out of a sale. Don't like the way they do business.

Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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David C

David CFar North Queensland, QLD

  • 3 reviews
  • 8 likes

Complete Lemons, with Timber Frames

published
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Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Date PurchasedMay 2020
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Questions & Answers

Gayle M.

Gayle M.asked

What is the internal height of the current Island Star Getaway and Extreme?

1 answer
Mal V
Mal V

Don't know and don't really care. Went to noel's to buy a brand new caravan and a woman claiming to be noel's daughter was quite rude to us so we simply walked out and purchased a brand new van elsewhere. No We do not like the way they do business. If you are looking to buy I strongly recommend you go elsewhere.

David C

David Casked

Why do Island Star still use Timber frames? Isn't it prone to rotting? It's ancient technology, isn't it?

5 answers
David C
David C

Contact Noels Island Stars, they are made of timber, I have an email to prove it. They are "pleased" to confirm that their vans are constructed using Timber frames. Too bad, that's a really nice rig you bought, I bet it cost a fortune. Timber frame vans don't hold their value, which you are about to find out. You should have got a Jayco, they are cheaper and have frames that will last for a hundred years. (and truly hold their value).

David C
David C

"Suggest I do research"? You should have taken your own advice before you purchased something that will be a lemon in 8 years

David C
David C

It must suck knowing you paid all that money without doing any research and ended up with a sweet looking van with a time frame. I'd be livid if I was you.

Tom E.

Tom E.asked

whereareislandstarcaravansmade

2 answers
Mishie
Mishie

Grand Gm factory in Campbellfield Victoria.

David C
David C

Hi Tom, don't listen to Anton, They are not constructed very well at all, they are cheap Timber framed vans which have a track record of leaking through to the frame and rotting them. The timber they use isn't even treated. Buy a "known brand" with a modern aluminum frame. Island Star vans look awesome, but that's where it ends. They are fitted out with cheap, substandard fixtures and fittings, and the company should be ashamed of themselves.

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Details

CategoryPhysical Shops and Caravan & Camper Trailer Shops
Seller Type Retails for Multiple Brands
After Sales ServiceYes

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