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Nostra Homes

Nostra Homes (page 2 of 6)

4.7 from 106 reviews

Reviews

(88)
(11)
(3)
(0)
(4)
  • Site Admin
    4.7 (23)
  • Timeliness
    4.8 (20)
  • Plumbing & Waterproofing
    4.8 (21)
  • Flooring
    4.9 (19)
  • Build Stage
    • Post-Construction (30)
    • Pre-Construction (2)
    • Mid-Construction (1)
  • Structural Integrity
    4.8 (19)
  • Electrical & Lighting
    4.9 (20)
  • Incentivised Review Yes (38%) · No (62%)
  • Customer Service
    4.8 (26)
  • Transparency
    4.5 (21)

  • Verified customer

Very Happy

published

We are so happy with the 4 townhouses we built with Nostra Homes. Very happy with the customer service, we’ve been supported though every step of our build by Kathryn, she was always very helpful and prompt, nothing was ever too hard. Even with the changes in Site Supervisor our homes were always in good hands. Highly recommend Nostra, they have fantastic quality and inclusions and there were no hidden surprises or costs. Overall a very positive experience, I would highly recommend Nostra Homes to anyone that wants a fantastic house

Customer Service
Site Admin
Transparency
Build StagePost-Construction
Construction End DateApril 2019
See all answers
1 comment
Nostra Homes
Nostra H.Nostra Homes

Aman Chahal

Aman ChahalGreater Melbourne (Outer), VIC

  • Verified customer

Recommend this builder in a heartbeat !

published
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateApril 2019
See all answers
1 comment
Nostra Homes
Nostra H.Nostra Homes

The reviewer stated that an incentive was offered for this review

Nostra

NostraGreater Melbourne (Metropolitan), VIC

  • Verified customer

Our experience had ups and downs

published

The start of our build was slow but this was due to land titles etc. Once Nostra got going the build seemed to go smoothly.
Some of the build quality was not up to our standards however and these will be addressed.
We are satisfied with the build and are happy to have our home.
Costs estimated were generally as quoted and didn’t differ a lot.

Customer Service
Transparency
Build StagePost-Construction
Construction End DateApril 2019
See all answers
1 comment
Nostra Homes
Nostra H.Nostra Homes

The reviewer stated that an incentive was offered for this review

Julie M

Julie MGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Happy with the final result

published

Very happy with our townhouse, the customer service was great and every call and email was responded to promptly and if a question was unanswered I would receive a response within the next day or so.
Appreciated the walk through with Kevin and all items were attended to and rectified prior to handover. I found Kathryn and Kevin very approachable and nothing was a bother and they both answered my queries in a professional and courteous manner.

Customer Service
Site Admin
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateApril 2019
See all answers
1 comment
Nostra Homes
Nostra H.Nostra Homes

The reviewer stated that an incentive was offered for this review


Sanela Totic

Sanela ToticGreater Melbourne (Outer), VIC

  • Verified customer

Third time the charm.

published
Customer Service
Site Admin
Plumbing & Waterproofing
Build StagePost-Construction
Construction End DateApril 2019
See all answers
1 comment
Nostra Homes
Nostra H.Nostra Homes

Rhys

RhysGreater Melbourne (Outer), VIC

  • Verified customer

First time build

published

Building our first home was an overall excellent experience, the majority of problems were dealt with way before any issues could arise. Kathryn our customer care Manager was always there to help, our interior designer Ken was a delight to deal with and always spot on with his colour suggestions. We moved in 2 weeks ago and we are overall very happy with the build. Big thanks to the whole team for their behind the scenes work.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2019
See all answers
1 comment
Nostra Homes
Nostra H.Nostra Homes

The reviewer stated that an incentive was offered for this review


Srikanth Movva

Srikanth MovvaGreater Melbourne (Metropolitan), VIC

  • Verified customer

So far Good

published

Today we signed up the initial contract with Nostra Homes in Albright Estate with Steve. We been dealing with him for over a month now and the handling process so far was good. Received a prompt response for all my requests. A big thanks for Steve to come up with all the ideas to modify the standard designs that suit to my requirements. Hope my build goes smooth with Nostra homes.

Customer Service
Build StagePre-Construction
1 comment
Nostra Homes
Nostra H.Nostra Homes

  • Verified customer

An excellent building experience!

published

Great finished product and stress free experience, couldn't be happier with my new home. It was an effortless process with the build and would recommend Nostra Homes to friends and family. Thank you Vince and Kathryn with your support throughout the build.

Customer Service
Build StagePost-Construction
Construction End DateFebruary 2019
1 comment
Nostra Homes
Nostra H.Nostra Homes

The reviewer stated that an incentive was offered for this review

Daneka

DanekaVictoria

  • Verified customer

My First Home

published

Building a new home can make you nervous but my experience with Nostra Homes was fantastic. Kathryn, the Customer Care Manager was always very responsive to any of my questions or queries and Vince my Site Supervisor was always very supportive, informative and knowledgeable. What a great team of professional and friendly people.

Thank-you Nostra Homes for supporting me throughout my journey and building my first ever home.

I wouldn't hesitate in recommending Nostra to my family and friends.

Customer Service
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateNovember 2018
See all answers
1 comment
Nostra Homes
Nostra H.Nostra Homes
varinderjit.saini

varinderjit.sainiVictoria, Australia

  • Verified customer

Perfect Home

published

We build our 1st home with Nostra.From beginning the process was so smooth .As Diana,Paul and KPI the all done a good job.But for communication Diana is a best .The did start the house straight way .
Our 1st home is perfect for us.Our house was ready before a time .I highly recommended Nostra home.Thank you so much Nostra .

Build StagePost-Construction
1 comment
Nostra Homes
Nostra H.Nostra Homes

  • Verified customer

First home

published
Build StagePost-Construction
1 comment
Nostra Homes
Nostra H.Nostra Homes

Marina B

Marina BAU

  • 2 reviews
  • Verified customer

Amazing quality and service

published

My husband and I are very happy with the quality and customer service we received. We did not have one problem with Nostra homes as Diana and Ian made it an enjoyable experience for us. They were always there to answer all our questions and solve any problems. I am so glad that we went with Nostra homes and I would definitely go back again for our next house.

Build StagePost-Construction
1 comment
Nostra Homes
Nostra H.Nostra Homes

  • Verified customer

Nostra Homes - Great to work with from start to finish

published

We would like to extend our appreciation to the Nostra Homes team. From concept drawings to completion, communication was key and maintained throughout the entire project timeline. Special thanks to Mario, Madison and our site supervisor David for supporting us throughout the whole process. We are very pleased with the outcome. A big thank-you to the whole team for making it a pleasurable experience.

Build StagePost-Construction
1 comment
Nostra Homes
Nostra H.Nostra Homes

Andrew

AndrewVictoria

  • Verified customer

A builder i wouldn't hesitate to recommend

published

Nostra were a great first home builder for me. All the staff are very friendly. Kathryn was always great to chat to and would always chase up any questions straight away. Selecting colours with Ken was very enjoyable, inspired you with confidence and guidance and the result was great. Our site supervisor Paul was awesome to deal with and was always keeping me up to date with the build. Trades were always very friendly and all done a quality job.
I am in the trade myself as a carpenter and Nostra produced a home I am very happy to live in.

Construction End DateSep 2018
1 comment
Nostra Homes
Nostra H.Nostra Homes
  • Verified customer

From Imagination to Reality!!!

published

I really enjoyed working with builders who are great at communication! The team at Nostra works well together and communication was clear. I loved the care taken with colour selection and the ongoing conversations throughout the building process. I have been working with other builders in NSW who lack the clarity and professionalism of Nostra. They have been friendly, fun and very open to making my home suit my needs! Thanks Nostra in making the process really easy and comprehensive! I love working with you!

Construction End DateSep 2018
1 comment
Nostra Homes
Nostra H.Nostra Homes
Preeti Kalra

Preeti KalraMelbourne

  • 2 reviews
  • Verified customer

Nostra - We love our first home :)

published

We really want to thank Nostra homes from the core for building our first home. We love the quality and customer service. Can't wait to move in. Personally I was delighted to see the kitchen (bench top, tiles, glass window and the pot drawers material and colour combination) :) The exciting times are coming and we would recommend our family and friends to go with Nostra homes
Much appreciated!

Construction End DateSep 2018
1 comment
Nostra Homes
Nostra H.Nostra Homes

Sandeepkumar

SandeepkumarMickleham

  • Verified customer

Sweet home become dream home by Nostra homes

published

It is wonderful experience with our building manager and supervisor (Nostra Homes and developments). From beginning to last very good communication with Nostra homes family(manager and supervisor). Quality, timber, doors, glass doors, windows, drawers, Garage door( fully automatic), amazing bathrooms and toilet, house size, rooms comfortable,
What they offered, they provide us. That's why what they call standards for building that is very amazing.. Defenately you will be happy if you choose Nostra Homes and developments. We will choose again this Company for future. We told them make sweet home but they made dream home. We are very happy. Thank you to Kathryn, Paul and entire team of Nostra homes.

Construction End DateAug 2018
1 comment
Nostra Homes
Nostra H.Nostra Homes

Kobe

Kobe

  • 2 reviews
  • Verified customer

Wonderful from beginning to end

published

As first time home buyers we were excited and nervous about the entire process.
Every step of the way we were guided with great service and felt confident everything was in good hands.
Kathryn in the office kept us informed and was always ready to answer our questions.
When we were introduced to our site supervisor Nick, we knew we would have everything taken care of. His attention to detail and his willingness to let us look at the build as often as we wanted meant we were assured everything was going well.
We unfortunately had a few issues with break ins and things were stolen but Nick sorted them out without a problem.
I would definitely build again with Nostra. It was an absolute pleasure.

Construction End DateAug 2018
1 comment
Nostra Homes
Nostra H.Nostra Homes

  • Verified customer

Home Sweet Home with Nostra

published

Building our first home has never been more exciting, specially building it with Nostra. It has been an amazing journey building our house with them. All the staff starting from signing of contract, color selection and throughout the whole building process were very professional, kind and very accommodating.
A superb shout out to our Customer Care Manager Kathryn Goetzl who has been amazing. She assisted us all throughout the process, promptly answer all our questions and entertain all our requests/variations to the house. We would also like to thank our building Manager Mark Temming and Site Supervisor Paul Oliveri who has been very kind to us, provided us updates and immediately rectify any issues seen.

Construction End DateAug 2018
1 comment
Nostra Homes
Nostra H.Nostra Homes

Viraj

VirajWALLAN

  • Verified customer

Why we love Nostra...

published
Construction End DateMay 2018
1 comment
Nostra Homes
Nostra H.Nostra Homes

Page 2 of 6

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Questions & Answers

StuJG

StuJGasked

Hi Nostra - Who can I talk to about numerous and on-going flooding issues throughout my house? I've had Nostra staff out to look at my roof at least 5 times and my house continues to leak. I came home today to find new stains in a few of my rooms and paint beginning to flake. The tin roof rattles so loud during the wind that my partner and I have to drag the mattress to a different room to sleep, or end up on the couch downstairs. Am pretty damn sick of dealing with Nostra staff and their list of excuses, so much so I am building another property and avoiding Nostra all together. Also telling my friends and family to avoid Nostra completely. How can we resolve this? Keen to hear your answer

1 answer
Nostra Homes
Nostra H.Nostra Homes

Hello Stu,

Thank you for getting in touch. I’m very sorry to hear about your frustration. We take your feedback very seriously and want to make sure your concerns are investigated and addressed. Could you please provide your job address in a private message and we will have a team member contact you as soon as possible to follow this up.

We await your reply.
Thank-you
Nostra Homes Management


ellen

ellenasked

do you have many different facades for double storey to choose from? only saw 2 facades in your website.

1 answer
Nostra Homes
Nostra H.Nostra Homes

Thank-you for you enquiry. There are a number of façade options available for our double storey designs, these are dependent on the width of the home and the lot. We can also allow some changes to our facades to comply with estate design guidelines and to make the façade suit your tastes. Please contact our office and ask to speak to a sales consultant or leave an enquiry on our website to request more information.


Sunny

Sunnyasked

Hi Nostra Homes, Do you people custom build?

1 answer
Nostra Homes
Nostra H.Nostra Homes

Thank-your for your enquiry. We allow changes to our own designs to a degree, please contact our office and request to speak with a sales consultant who will be more than happy to assist you.


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