Nova Chlorinators and Spares

Nova Chlorinators and Spares

3.1 from 9 reviews · View Statistics
See the Best Pool & Spa Shops in 2022 as rated by Australians on ProductReview.com.au.
Brand Manager for Nova Chlorinators and Spares? Register now and take advantage of ProductReview's Brand Management Platform!

Reviews

3.1
9 reviews
5
(4)
4
(1)
3
(0)
2
(0)
1
(4)
  • Value for Money
    3.7 (7)
  • Cleaning & Maintenance
    4.2 (5)
  • Product Quality
    3.3 (8)
  • Return Claim MadeYes (1) · No (6)
  • Warranty Claim MadeYes (1) · No (6)
Previous
Next
Thomas. M
Thomas. MHunter Region, NSW
  • 3 reviews

Fantastic Business to deal with

published

Great communication and fast supply of a new Salt Chlorinator. Informative website made finding the parts i required easy. Thankful they have stock on hand and wait time was minimal. Will use this Supplier again, hassle free transaction.

Value for Money
5/5
Cleaning & Maintenance
5/5
Similar opinion? Write a review on ProductReview.com.au!
Colin
ColinSouth West, WA
  • Verified

Fantastic company to deal with!

published

Dealing with pools everyday and repairing and replacing equipment. Found this suppler to be extremely good and price is good. Delivery is prompt. Easy website to use along with having a login makes it easy.

Value for Money
5/5
Cleaning & Maintenance
5/5
Similar opinion? Write a review on ProductReview.com.au!

Cheap replacement option

published

Aftermarket chlorinator cell was a very economical option. Steve at Nova gave good advice and delivered the product within a few days. Only been operating three days, appears to work well so far.

Value for Money
4/5
Product Quality
3/5
Similar opinion? Write a review on ProductReview.com.au!
Karen
Karen
  • 3 reviews

Great Service

published

I bought an Astral VX9 Replacement Cell and saved $250 from the retail price I was quoted at my local pool shop. I received delivery within 2 days and a follow up to check I received the cell. I was very impressed and have had no problems. Will definitely use Nova Chlorinators again

Value for Money
5/5
Cleaning & Maintenance
5/5
Similar opinion? Write a review on ProductReview.com.au!
Pool & Spa Shops

Find out how Nova Chlorinators and Spares compares to other Pool & Spa Shops

Know better, choose better.

Compare all
Steve
Steve
  • 7 reviews
  • 3 likes

Great Service

published

.Great information and advice. Very quick delivery. Saved me lots of money and cell was easy to fit and worked straight away. The local pool shop wanted $1000 to replace and fix.

Value for Money
5/5
Cleaning & Maintenance
5/5
Similar opinion? Write a review on ProductReview.com.au!
Nick
NickGreater Melbourne (Outer), VIC

DO NOT BUY FROM THEM!!!!

published

The salt-cell product was received but it did not meet specification as per the order. Immediately contacted Steve who agreed the product sent was incorrect. He said he would sort it out and get back to me immediately. Have tried to subsequently follow-up as I never heard back. I wished I'd read the earlier reviews. I would agree that hey are a scam company. My credit card payment is still pending so am now on-line to my credit card company to advise them to cancel the transaction

Value for Money
1/5
Product Quality
1/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Andrew
AndrewGreater Melbourne (Outer), VIC
  • 2 reviews

Warning Warning Warning Do not trust this supplier

published

Salt Cell never received...
I agree with all the negative responses to this business. I lost $895.00.
I was unable to obtain a courier tracking number after many attempts and a promise by Stephen to email this to me.
Do not trust unless your happy to throwing your money away.
I have reported them to ACCC and my bank hoping to get a refund.
Finally I wish I had seen this site before I decided to use them as I certainly would have keep away....

Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Krushull
KrushullSouth East Queensland, QLD
  • 16 reviews
  • 17 likes

Do not buy anything from them! BE WARNED.

published
Value for Money
1/5
Cleaning & Maintenance
1/5
Similar opinion? Write a review on ProductReview.com.au!
Andy
AndyAranda 2614, ACT
  • 2 reviews
  • Verified

Chlorinator cell replacement was not to spec, did not work, the company cannot be contacted for refund

published
Product Quality
1/5
Incentivised Review No
Similar opinion? Write a review on ProductReview.com.au!
Pool & Spa Shops

Find out how Nova Chlorinators and Spares compares to other Pool & Spa Shops

Know better, choose better.

Compare all

Questions & Answers

bruce
bruceasked

Hi, in the market for a new chlorinator and looked at SALT CELLS site for a price.Received an email back from Steve who gave me a great price but after going onto Product Review sounds like it's a dud site and has too much bad feedback .. The reply i got back from Steve was from Nova Chlorinators which also sounds like a bad site to buy from.. Both sites when you go into them are basic but very similar layout. Might buy from someone else

3 answers
Andrew
Andrew

100% agree go elsewhere. Only got my refund via my bank because I used a credit card. Definitely stay away from them. I reported them to NSW Fair Trading and ACCC and ASCS to hopefully get rid of these bad sites. Hope this helps

Andrew
Andrew

Yes Nova Chlorinators is Salt Cell (they operate under numerous names) Suggest you google earth their business address as it's in the middle of no where.

bruce
bruce

Thanks for the reply, have been through Greta so cann,t image a pool supply company being based there but anything is possible. he probably through he had another victim when i enquired about postage . cheers

Get an answer from our members

Details

CategoryPool & Spa Shops
Products / Services OfferedPools
Visit official website

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.