Highly unpleasant experience
With regard to Nova Caulfield, I left the shop feeling demeaned by the pharmacist who refused to assist me by certifying legal documents after the death of my mother, even though the shop was empty. No expression of sympathy, such as “sorry for your loss”. She said she was above this work, even though her shop charges a dollar a page, which I was more than happy to pay. Society depends on accurate information and the decent pharmacists who help with this. Thanks to the pharmacies that DO provide this service in a kind and friendly way. I will go to then, NOT Nova Caulfield.
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