??!
1 photo
NRMA Batteries

NRMA Batteries (page 2 of 7)

4.5 from 122 reviews

Reviews

4.5

122 reviews
5
(103)
4
(6)
3
(1)
2
(0)
1
(12)
  • Product Quality
    4.9 (60)
  • Return Claim MadeYes (0) · No (65)
  • Transparency
    4.9 (61)
Previous
Next
Emam O

Emam OSydney, NSW

Great professionalism as always

published

Great service last time when my car wouldn’t started. Called road site assistance and the patrol man came and sorted things out smoothly as expected. Needed a battery replacement which was done from nrma service Centre as walk in service.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello Emam. Thanks for your review. Glad we could help get you back on the road when you needed us. Sorry we were not able to replace the battery on the spot in your vehicle, but I'm glad the workshop could help. - Paul

Cath

CathSydney, NSW

Excellent service

published

Excellent service. Very quick in arriving. The technician was very efficient and kept me informed of the process including price and what was required. Highly recommended as a safety measure

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Thanks for your review Cath. Glad to her we could get you back on the road with a new battery to fix the problem. Thanks for being an NRMA Member. - Paul

Max Dines

Max DinesHunter Region, NSW

A great service.

published

After 60 years membership I never cease to be extremely impressed with the overall excellent service I receive from NRMA. The customer service rep. was very pleasant and helpful, the serviceman was very friendly and carried out what appeared to be a difficult battery replacement in no time at all.

Transparency
Product Quality
Return Claim MadeNo
2 comments
MyNRMA
my n.MyNRMA

Hello Max, Thank you so much for your loyalty to NRMA. It's a pleasure to respond to your review and I am glad our team could lend a hand to help. We are here if you need us again. - Paul

Max Dines
Max Dines

Thanks Paul

Vehicle Accessories, Parts & Tyre Shops

Find out how NRMA Batteries compares to other Vehicle Accessories, Parts & Tyre Shops

Know better, choose better.

Compare all
Kym D.

Kym D.Sydney Surrounds, NSW

Great battery exchange experience

published

NRMA service replaced my battery at a reasonable price with a service man who I felt confident with. It was pouring rain & cold, but it was done no fuss with a professional & caring attutude.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA
Kristasis

KristasisSydney, NSW

Thank you for a great service

published

Very happy with the service I received from NRMA when I had a flat battery at the train station the other night. Thank you for being efficient, friendly and very helpful.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hi there Kristasis, It's our pleasure to help, and I am glad we could get you back on the road. Thanks for being an NRMA Member. - Paul

candie

candieSydney, NSW

  • 6 reviews

Superb NRMA service.

published

A call at 10pm to NRMA- pouring with rain, a fire 2 doors down. Yet the young man who attended was so cheerful and helpful. He didn't pressure me into buying a new battery and just recharged mine. He explained everything. Wonderful employee. I have been a member since 1992 and don't regret the expense. Thank you NRMA.

Transparency
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello candie, Wow. I can imagine that would not have been an ideal scenario, but I'm glad we turned up with a smile :) Thanks so much for being an NRMA Member all of this time too. We are here if you need us again. - Paul

Steve

Steve

  • 6 reviews

Excellent

published

Quick, reliable, friendly service at a pretty good price. They don't try an oversell what is required, simply install the correct battery. Highly recommend being a member of NRMA even with a newish car. 10/10

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello Steve, Thanks for your review. We really appreciate it and glad we could help. We are here if you need us again. - Paul

HenryL

HenryLSydney, NSW

  • 2 reviews

Fast and good value

published

Easy to find via NRMA Roadside Assistance. Fast response time of 20 minutes. Accurate message advising response time. Clear indicatiom of state of the old battery. High quality battery with 3 year warranty at reasonable price. Installed quickly. Third time I have done this over the years on three different cars. All were good experiences.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello Henry. Thanks for your review. Glad we could you get to you quickly, and clearly with a new battery. Thanks for being an NRMA Member. - Paul

Ray Mac

Ray MacSydney, NSW

  • 2 reviews

Battery road service

published

Satisfied with NRMA battery replacement service because I know what I am getting backed by NRMA and I get good value for money. Hard to bet friendly and experienced service

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello Ray, Thanks for the rating. Glad we could get you back on the road with a new battery. Your warranty is backed by our 24/7 service, for the added peace of mind too. But if we can help again, please let us know. - Paul

Vehicle Accessories, Parts & Tyre Shops

Find out how NRMA Batteries compares to other Vehicle Accessories, Parts & Tyre Shops

Know better, choose better.

Compare all
David

DavidSydney, NSW

Defective battery

published

Had a bad battery on the road, patrolman came and sorted it out with little fuss, great service AAAAA ++++++ highly recommended and of course would use this again anytime great

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello David, Sorry for the delay here. Thanks for your review and rating too. It's great to hear about the fast, and hassle free service. We are here if you need us again. - Paul

J. Ward

J. WardMid North Coast, NSW

  • 2 reviews

Excellent service

published

I found myself in a situation where I had to call the NRMA to get my car back on the road. The gentleman who came to my rescue was polite, friendly, and extremely helpful. He fixed the situation promptly and was kind and thoughtful. Thanks NRMA, you’re the best!

Transparency
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Hello J. Thanks for your review. So glad to hear we could get you back on the road again. Thanks for being an NRMA Member. - Paul

Liz P

Liz PHunter Region, NSW

Exceptional service from start to finish.

published

Consultant was friendly and helpful on the phone. I was kept in the loop with texts to know ETA. The battery patrol rep who attended was knowledgeable, friendly and extremely helpful. I rarely give five stars in reviews, but this particular experience was exceptional.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA
Brett

BrettSydney, NSW

Perfect service from start to finish

published

Had flat battery. Booked call out on the NRMA app which was fast & simple. The guy who attended was polite & efficient. He diagnosed that the battery needed replacing and quoted me the price. I was in a rush and needed to be somewhere but did not have the $240 in account to pay. However I was going to bank later to deposit $600 in bagged gold coins. He let me pay the $240 in gold coins which was a bit embarrassing for me.

1 comment
MyNRMA
my n.MyNRMA

Hello Brett, Thanks for your review.That's quite a story and a collection of coins too, and I'm glad we could get you back on the road again. Thanks for being an NRMA Member. - Paul

Helen K.

Helen K.Hunter Region, NSW

Saved yet again by NRMA

published

Last year I was saved by the NRMA who installed a new Battery for me, on the spot, whilst I was outside work in the carpark.
This year I had left my hazard lights on overnight (whilst staying with my elderly Mum in Rooty Hill) and had a flat battery in the morning - Patrol turned up and tested and checked everything - charged my battery and advised me to let it run for half an hour - thanks to NRMA I was able to head back home to Newcastle later the same day.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA
Deirdra

DeirdraBruce 2617, ACT

  • 2 reviews

Early morning flat battery

published

My 5.45 plan to go for a run is met by 2 pale yellow eyes in the garage! No idea if my membership is current or where the card might be or how long it will take, school run, 8.30 meeting, day looking like it’s going to unravel quickly.... 15 minutes later the van is here, soooo helpful, efficient, checks my oil and puts in a ltr, removes the corrosion around the battery terminals, omg this guy could not have been more helpful!! And really nice to boot!! You really do get what you pay for. Thanks NRMA you’ve moved with the timed

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA
Vehicle Accessories, Parts & Tyre Shops

Find out how NRMA Batteries compares to other Vehicle Accessories, Parts & Tyre Shops

Know better, choose better.

Compare all

Battery replacement

published

My battery (ome) after 6 years failed so I needed a new one. The service man did an excellent job. I have one complaint, the original battery was made in Japan, The replacement was made in Australia and they are not as good.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA
Robert W.

Robert W.Kambah 2902, ACT

  • 3 reviews

Great Service

published

The call was for a battery replacement and that was very efficient and reasonably priced. To get service like this on a Sunday morning was very much appreciated. Couldn't ask for better.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA

Thanks for the review Robert. We're glad we could help, and are here anytime you need us. Thanks for being an NRMA Member. - Paul

Andrew Mckinnon

Andrew MckinnonSydney, NSW

  • 2 reviews

Battery flat - just call NRMA!

published

This is the 2nd time in a few months that a battery has gone flat on us (different cars). Call to NRMA was answered quickly and in both cases patrol arrived within 30 mins.
Battery quickly replaced and price was competitive with a retail store, but of course included delivery and installation!
Highly recommended!

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA
Odette Gibbs

Odette GibbsCanberra Central 2601, ACT

So good! Finally a company that cares

published

Had a flat battery on a long-haul trip. NRMA was awesome: clear, efficient, polite... it’s become the norm that large companies tend to have terrible service these days and no regard for their customers - NRMA is the happy exception to this rule, which is why not only will I continue to maintain my roadside assistance with them, but I’ve also changed my insurance to NRMA. A company that seems to care is a breath of fresh air!

Transparency
Product Quality
Return Claim MadeNo
3 comments
MyNRMA
my n.MyNRMA
Odette Gibbs
Odette Gibbs

Fantastic, Paul. The fact that you replied even here is such a testament to the ‘above-and-beyond’ service NRMA offers. Thanks again :)

MyNRMA
my n.MyNRMA

Thanks Odette. It's just so lovely to hear about your experience. We'll always respond to any feedback, but do love compliment too. You have made our day. - Paul

Phip

PhipIllawarra, NSW

Excellent battery install

published

The last time I had to get assistance, my car needed a new battery The NRMA were able to provide several choices of top quality for my European car and saved me money, despite the inconvenience of a carpark installation late at night.

Transparency
Product Quality
Return Claim MadeNo
1 comment
MyNRMA
my n.MyNRMA
Page 2 of 7
See all NRMA Batteries reviews

Questions & Answers

Kareena D.

Kareena D.asked

Are NRMA Batteries rechargeable??

1 answer
MyNRMA
my n.MyNRMA

Hello Kareena, If your battery has gone flat, and you are an NRMA Member - we can arrange a patrol to assist . Keep in mind not all vehicles can be jump-started. You may be also purchase a battery charger to restore charge in your battery too, if this is the problem. Keep in mind though, continual flat batteries will also reduce the lifespan of the battery and it's best to have someone attend and provide advice. If we can help, please call us on 13 11 11. - Paul

Graham Masefield

Graham Masefieldasked

Understanding the current crisis although my job was complete - apart from my eftpos receipt for payment I did not receive a warranty form and full report which I got last time - I actually need this for my records . I spoke to customer service and they said it would be sent via email which is understandable in the current crisis where report handling on the road will be a safety precaution to the Serviceman. Please send this details to my email .
Thanking you

5 answers
MyNRMA
my n.MyNRMA

Hello Graham, Thanks so much for being so understanding during the current situation. I can understand how important a copy of the report and warranty information is for any customer and will certainly follow this up to make sure this will be sent. If you have not received this by the end of the week, please do email our team: member.relations@mynrma.com.au with your Membership # so we can follow up. - Paul

Graham Masefield
Graham Masefield

Hello Paul
Thanks for your response - I have still not received any warranty information , Could you please follow up
Many Thanks Graham Masefield 0423388651

MyNRMA
my n.MyNRMA

Hello Graham, I am terribly sorry this has not arrived. I can see the callout for a new battery and I've asked our battery dept to send you a copy of the information you require. Please do reach out if we can help again. - Paul

kovasimo

kovasimoasked

NRMA car battery brand ,
4503, cca 600, RC 125,
extra heavy duty,
What type of battery is it,
and can it fit 1994 Volvo 850 ?

1 answer
MyNRMA
my n.MyNRMA

Hi kovasimo, searching your 1994 Volvo 850 in our battery finder we recommend two options, both come with a 3 year warranty. Have a look at your options here mynrma.com.au/batteries. - Paul

Get an answer from our members and MyNRMA representatives

Other Vehicle Accessories, Parts & Tyre Shops


ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.