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Nu-Eco

Nu-Eco

5.0 from 76 reviews · View Statistics

Reviews

5.0

26 reviews
4
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3
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2
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1
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  • Product Quality
    5.0 (24)
  • Return Claim MadeYes · No (26)
  • Customer Service
    5.0 (23)
  • Job Satisfaction
    5.0 (22)
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Owen

OwenGreater Melbourne (Outer), VIC

Top notch and will use again - highly recommended

published

Amazing team from Leith at our initial meeting, through the measuring and then finally installation.

Knowledgeable, friendly and got the job done above and beyond.

We had some curve balls that came up which the team sorted out immediately, including a couple of return trips to iron out things that were really not their problem to fix, but they did it anyway as they clearly go the extra mile.

Honestly doesn't get any better than this and a lot of other companies could learn a lot from Nu-Eco.

Looking forward to doing the rest of our house in years to come!

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelbourne, Australia
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Happy customer

published

After being subjected to lengthy sale pitches from other companies and offered a variety of confusing “discounts” if I signed up on the spot I was inclined to give up on installing double glazing. Nu Eco was completely different in their approach. Leith wasn’t pushy and the price was on the money (not quite as cheap as the “discounted” price of the others but not far off). The house feels much more comfortable, quiet and secure.

Incentivised ReviewNo
Return Claim MadeNo
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Craig F.

Craig F.Greater Melbourne (Inner), VIC

First Class

published

The process is so easy from beginning to end. The installers were friendly, quick, professional and reliable. The quality of worksmanship was first class. I would recommend to anyone for based on the quality of the product and service.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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Great service, love the windows

published

The sales process was great and even though it was going to take a little longer to get the windows, I was really impressed by Leith. I probably didn't get enough updates through COVID but get that it was a tough time. The team that installed were really lovely and super fast. Their attention to detail was great and the windows look amazing. Thank you!

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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  • Verified customer

Excellent Product, Professional Service

published

Nu-Eco provided a creative solution to a challenging brief in a three-storey apartment building. The installation was carefully planned, and all Nu-Eco staff - sales and installers - were professional and patient. Nu-Eco offers a high quality product, and our Owners Corporation recommend the company without hesitation.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelbourne
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Steven

StevenGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • Verified customer

Outstanding Windows, Service & Installation!

published

We couldn’t be happier with our new Windows & Door, Leith from New Eco was amazing to deal with and the installers were super professional, clean and their workmanship was outstanding. We have now put in another order for the north side Windows of the house to be changed as we are so impressed. Don’t sign with any other company without giving New Eco a chance, you won’t regret it!

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Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationDandenong, VIC
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Fantastic windows

published

We had a fantastic experience ordering windows through Nu-Eco. The sales person was professional and not pushy. The windows were installed on time with minimal effort from us. The installers where friendly and efficient. The windows have performed better than expected.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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How good is Nu-Eco!

published

Ne-Eco supplied us with new doors and windows around the whole house. The experience has been a pleasure. The staff go out of their way to please the customer service and the back-up service is remarkably good. The back-up technician who attended to a small issue was polite, courteous, efficient, knowledgeable, willing to please and managed to complete the job with a smile. Great company to deal with. Highly recommended.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationDandenong South.
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Perfect windows

published

Nu-eco windows compared to the traditional aluminum double glazed window really out do them, no inside moisture anywhere. The staff from start to finish where fantastic the whole process was worry and stress free which made a change, the windows are fabulous very appealing gave real street appeal worth every dollar spent.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMelbourne
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Izabella

IzabellaGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

They deserve ten stars!

published
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Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
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Paul

PaulGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 4 likes

Fantastic service

published
Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Nu-Eco
Nu-Eco WindowsNu-Eco
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Very happy with the new windows!

published

They were all great to deal with - in the office, having the quote done at home, and the guys installing the windows. In particular it was great to watch how organized and fast the installation was.

Product Quality
Customer Service
Job Satisfaction
Return Claim MadeNo
Store LocationSouth Dandenong, Vic
1 comment
Nu-Eco
Nu-Eco WindowsNu-Eco

Thank you for your Positive feedback. We hope you get many years of value and comfort from your new double glazed uPVC windows and doors. I will make sure to give the whole team a big pat on the back.

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The reviewer stated that an incentive was offered for this review

Lorraine H.

Lorraine H.Greater Melbourne (Metropolitan), VIC

  • 2 reviews
  • 3 likes

Perfect front entrance door

published

Nu-Eco not only have wonderful windows, but also have access to the best doors on the market.
Our front door is amazing with fool-proof heavy duty locking system. Our door shuts just so easily and with a quality closure sound, none of that cheap sounding shutting of door. Looks great and we couldn't be happier.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationVictoria
1 comment
Nu-Eco
Nu-Eco WindowsNu-Eco
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Liz

LizGreater Melbourne (Metropolitan), VIC

  • 2 reviews

New and Old

published

We have recently switched all our upstairs windows from the original double-hung to Nu-Eco windows, the difference in sound and airflow is amazing. The installation team did a great job making the arcs match the rest of the house so the new windows look appropriate in our old house.

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Nu-Eco
Nu-Eco WindowsNu-Eco
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What an amazing team!! What wonderful windows.

published

We had nu-eco windows fitted to our whole house some 42 windows and 4 doors. What a wonderful team Andy has. Our house was very complicated as it is a rammed earth house with nothing straight to say the least but Andy wasn’t the least concerned. No problems. The team worked well together and cleaned up after each window instal. Sales rep was very helpful and at no time applied pressure to close the sale. Windows have totally changed our house and are of excellent quality feels like we are in a new house. Would highly recommend nu-eco to anybody.

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Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
Store LocationNu-eco Windows, Dandenong South
1 comment
Nu-Eco
Nu-Eco WindowsNu-Eco
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Sue

SueGreater Melbourne (Inner), VIC

Amazingly team and product

published

We had two windows installed by Nu Eco windows and had an amazing experience with the team. Prices were reasonable and the service was extremely reliable and professional . Highly recommended

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Nu-Eco
Nu-Eco WindowsNu-Eco

Thank You for your review, I am glad that you are happy with your new Double Glazed windows. I hope that they have made a huge difference to your home.

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  • Verified customer

Fantastic team and product

published

I have 2 windows installed by Nu-Eco. The sales provided professional suggestion and solution based on my case. The installation team is professional. The product has very good quality and the sound proofing is very impressive. In addition, the windows look beautiful and well fit into the old house. Highly recommend Nu-Eco!

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Nu-Eco
Nu-Eco WindowsNu-Eco

Thank You for your review, I am glad you are happy with your Energy efficient Double glazed uPVC Windows and Doors. Thank you for your recommendation :)

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fhb

fhbGreater Melbourne (Metropolitan), VIC

Excellent service & prduct

published
Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Nu-Eco
Nu-Eco WindowsNu-Eco
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R and A

R and AGreater Melbourne (Outer), VIC

  • Verified customer

Can’t recommend Nu Eco highly enough!

published

From the very first contact with Leith our experience with Nu Eco has been stress and hassle free. At no point were we pressured into a purchase.
Andy and Spencer were very professional, extremely friendly and left the place clean and tidy.
Since the installation of our windows earlier this winter we have found our house to be warmer and the heating bills have reduced noticeably.
We are extremely happy with our windows, they look fantastic and we would highly recommend Nu Eco to anyone.
Thanks again for a fantastic product!!

Product Quality
Customer Service
Job Satisfaction
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Nu-Eco
Nu-Eco WindowsNu-Eco
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Rhonda

RhondaGreater Melbourne (Outer), VIC

  • 2 reviews
  • 1 like

Highly Recommend !

published

We had 9 windows installed by Nu-Eco and would highly recommend this company. They were happy to answer all my questions and offered some great suggestions. We were able to customise the colour of our PVC frames to match the inside and outside of the house. The installation team were extremely professional and friendly. They even laid tarps everywhere to minimise the mess and the house was left very tidy !

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
1 comment
Nu-Eco
Nu-Eco WindowsNu-Eco
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Questions & Answers

Sam

Samasked

What are their prices like for double-glazed uPVC windows?

2 answers
Rhonda
Rhonda

Very competitive in price. Had 2 companies out and Nu-Eco were slightly cheaper and sales staff not as pushy as the other company. Would highly recommend.

Nu-Eco
Nu-Eco WindowsNu-Eco

Thank you Rhonda, It is always pleasing when our clients provide feedback to potential clients.
Hi Sam, We consider our product to be one of the best in the market, it is manufactured in the UK taking advantage of 30 years of experience and some of the newest technologies and manufacturing machinery available ensuring that you get the best quality product for the best price. Don't hesitate to contact us for a free measure and quote and rest assured there is no pushy sales pitch or huge price reductions from an over inflated price. Our first price is our best price and I am sure you will be pleasantly surprised.

tim

timasked

Do these dgu, have the thermal break?

3 answers
Justin
Justin

Not sure what you mean, they are argon filled panes....

nethercairn
nethercairn

They also have the option to put a 'reflective' layer in the internal glass; opposite for what is done in the UK. So Saturday just gone & nearly 40 in Melbourne & I thought we had air con in the mail level (we don't have an air con unit!) as house was very cool. We do have awnings too, which help too. Noted that windows were quite cool to touch, so radiant heat significantly less.

dpete
dpete

Only aluminium windows use thermal break design. Timber and upvc don't need a thermal break because they are better insulators. BTW some thermal break designs cause structural problems for the windows because of high temperature difference either side of the break leading to different expansion & contraction rates.

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