Reviewer Photos & Videos
Legit the best
I loved it. You guys did a fantastic job, great installation and clean up! Stuart and the guys were lovely. Would 10/10 use again!
Great service and good products
You guys were always helpful. Russell was patient with us during the sales stage, and Andy and the guys were great during the install. There were a few small issues which were promptly dealt with.
Great company, service & product
The team at Nu Eco are a pleasure to deal with. The entrance door has enhanced our home and given us added peace of mind with the secure locking system, while the patio door has stopped all draughts and looks fantastic. Will be looking to replace other doors in our home.
Pain free window replacements!
Andy, Wally & the team made the whole installation process seamless. They kept us updated with delivery dates and we never had trouble getting in touch with anyone on the team. Always delivered as promised, & in fact went to extra lengths to assist us with preparing for the install. They arrived on time on the day of installation and finished neatly and earlier than we thought possible. Real professionals, a breath of fresh air compared to other tradesmen we’ve dealt with before. Street noise has been shut out & we’re really enjoying the returns on these solid windows/doors now that winter’s here. 100% recommended to anyone who wants fuss free quality windows installed!
Nu Eco are fabulous from beginning to end. Every year for the past few years we have had them replace a few of our windows and external doors with double glazed ones. Every single experience from ordering to installation has been a really positive mostly due to the people. Russell and Andy to me are the stand outs. The windows/doors themselves are such good quality. We live at the beach and the oldest are about five years old and look as good as the day they were installed. In the beginning we had another company do a couple of aluminium slider...double glazed doors and they are no-where near as good. Today we have about 80% double glazed windows and are really noticing the difference now in our winter and summer bills. Can't wait to save up and get the remainder done.
As part of renovating our home my wife and I had Nu-eco double glazed windows installed. This totally transformed our home both inside and out to our benefit. After a measure and quote from a friendly and non pushy sales person. Over 2 days 10 windows were removed and replaced by an excellent team of carpenters. When finished all rubbish was removed and the work site cleaned up. Carpenters were polite friendly and full of any information we required. If I was ever to be renovating again I would have no hesitation in using Nu-eco windows again.
High quality windows & excellent service
Nu-Eco installed double glazed windows & french doors in our Victorian brick house. The style fits beautifully and the quality is excellent. Nu-Eco's range of styles meant we could select one that fitted our period home perfectly; our installer, Spencer, did a fantastic job of working with the idiosyncrasies one finds in an old house. The heat and sound protection is much more effective than we expected. We wouldn't hesitate to have Nu-Eco back to replace our other windows. We had a long wait between ordering and installation, but it was well worth the wait.
Amazing service, amazing product!
Nu-Eco have been professional and friendly, without being pushy, from start to finish. Everything was handled smoothly, and they kept me informed as to the next step in the process in plenty of time. The installers were a fantastic group of guys, so happy, friendly, knowledgeable and accomodating. The windows and fly screens are beautiful, and have not only transformed our home, but made a huge difference to the temperature we experience on hot and cooler days. The after service follow up has been wonderful as well and I wouldn't hesitate i...n recommending them. These days it's hard to get great customer service and feel confident about spending large amounts of money on your home, but Nu-Eco made it a seamless process. There are cheaper window manufacturers out there, but I would say Nu-Eco's reviews speak for themselves. You get what you pay for! Thanks to everyone for the wonderful experience.
Awesome products and services. Nu-Eco is a company you can trust from quotation to installation process.
We called them and Russell came out to inspect and quote for double glazing the windows, main entrance door and french doors. He gave us the quote and we were waiting for the sales pitch but were surprised that he gave us more product info rather than pushing us to buy their products. We were also pleased by the value of the whole order that we wanted to see the samples to confirm and were invited to their office where we were pleased with ...
Don’t sell your home- Nu Eco it!
Nu Eco is a company you can trust. After years of research, we came across Nu Eco on Product Review. In May this year, we called Nu Eco and the the sales representative Sylvia came out to inspect our much loved mid century home, complete with 20 large windows and a living room conservatory surrounded by frames and glass. We were very nervous about replacing all the windows, frames and 3 doors (entrance door, two back doors), as our home was built in 1962. Where would we start? How on earth where all of these windows and doors going to be replac...ed? (If you own an older home, you get my drift: it can be a daunting task). Sylvia reassured us that everything would be fine and she was right. She came a second time to assess the site and to reassure me, as I was very nervous about this massive job. From the get go, the company was honest and professional, communicating everything that would be done before and during install. Quotes were given and contracts were signed. Job was booked in advance and carried out as promised. Andy also visited to do a site measure. We also visited the showroom where we met Russell to see samples of the products and were very impressed. Well...come October, the install was done. The team (Spencer, Russell, Richard, Andy, Wally, et al) would arrive bright and early and in just seven days, managed to transform our home into a comfortable and stylish sanctuary. The double glazed windows and UPVC frames are as attractive as they are functional. No more rotted timber frames, no more painting! A month in and we don’t hear any external (freeway) noise. Temperature regulation is much better and we look forward to halving our gas bill. Nu Eco did an outstanding job and I would highly recommend the team who, from sales to build were amazing. Everyone at Nu Eco went the extra mile to ensure we received a high end quality product and honest, trustworthy service. Thank you, Sylvia, thank you to the Nu Eco building team!
Job Well Done
What a fabulous, pleasant crew, fixing a window each and doing a Perfect job.!! It was a pleasure to watch them work methodically through the whole installation process..They took so much care during the whole process .
In fact Nu-Eco matched the color of the existing windows with the previously installed Double Glazed windows..It was spot on!!! Whats even better. ..They cleaned up the mess after completing the job..
A perfect job at an Affordable price!!!!
Thanks a lot for a job Well Done!!
It would be my pleasure to recommend your company to absolutely anyone who needs a Perfect , professional installation of Double Glazed windows and doors at an affordable price.
Happy Customer from Bundoora/Watsonia
What a fabulous crew of 4 & job well done!!! It was a great pleasure seeing the professionalism & care they showed during the whole process installing my new double glazed windows & doors.
My wife Tania & myself are very thankful & would recommend your company to all of my friends. Some are coming over this Saturday to celebrate our valuable purchase.
double glazing has made a big effect
My new double glazed window have proven very excellent. Had the big living rooms replaced with argon, filled heavy double glazed windows. After extensive research I was lucky to get a referral from a window supplier he recommended Nueco.
5 windows and a front door installed. Very pleased. Russell and Andy are stars. Quick, clean, on-time install. Effective, good looking products installed by experienced and friendly professionals who knew what they were doing. Good communication and very helpful with any requests I had. Even reinstalled the existing blinds and removed an old sofa for free! Good clean up after they were finished. I did look at several other suppliers first, but Nu-Eco's product was superior and at a good price. The installed front door in particular is very nice. As far as I am concerned, if you need double glazing, Nu-Eco is THE company to go to in Melbourne!
New Windows to our Old house!
We have used Nu-Eco on our extensive renovations on our house. Working with Russell and his team of installers we have had 18 Windows and 2 Doors, all installed on time and without fault.
Russell has worked with us all they way through and has been extremely helpful and invaluable in getting what we needed.
The Installation teams, namely, Andy, Stuart and Tom, always conducted themselves very professionally and their experience shines through when you see the end result.
The windows have added some much more than just "Curb Appeal", ...they have added all the benefits of being Secure, Noise reducing, Energy Saving and Maintenance free, that we believe only UPVC Double Glazing can offer. If you are looking to get your Windows replaced, we would highly recommend the guys from Nu-Eco. Great work guys, all the very best for the future!
AMAZING JOB, WELL DONE
I just had a bi fold door installed and we are very pleased with the results.
There is certainly a major difference in keeping the heating inside in this area of the house and the door feels and sounds like a fridge when it closes.
Fantastic seals and security features too, We will be getting more windows and doors done shortly.
A big shout out to Russell representing the company who was always prompt returning our constant phone calls and helped us achieve the wonderful result.
You Can't Beat Service Like That!
Back in 2012 we got 11 windows and a sliding door installed by Nu-Eco. We spent a lot of time researching the product and company, and were extremely impressed by the product and the professionalism of Russell and the installation guys.
However recently we were even more impressed when one of the windows started to fog up because of a minor gas leak. Sent Russell a Photo and E-mail he looked up the details of the window concerned and arranged a replacement. Stewart (the installer) rang with an installation date (and time) arrived as promised ...
Nu-Eco Windows : Don't know how we lived without them!
I recently had 14 windows and 3 doors replaced in uPVC by Nu Eco Windows and have to say that I am immensely pleased with the result.
I have to say I was a bit nervous as this is a major alteration to my family home.
However, having experienced this product while in Europe, I was convinced that it would massively improve my home; I was not let down.
I would like to offer a review of each step of the process...
PART 1 - Pricing:
If you are unfamiliar with this product, it is a bit more expensive than its alternatives. Not massively, but more expensive. However, it is worth every penny. ...Nu Eco were 1 of 3 companies who offered quotations. One company advertise on the radio and offer a lengthy home visit as part of the sales package. The salesman offered a huge quote and then attempted to pressure a sign up signature on the night, using a ‘one time’ discount offer along with other under-hand techniques. They were immediately excluded from the process by me and my husband. Of my other two quotes, Nu Eco and a third company both offered quotes without the pressure or unnecessary 2 hour home sales visit. These prices were similar and well below my first quote. I opted for Nu Eco Windows based on how helpful the salesman was and the reviews the company has on the internet. PART 2 – uPVC as a window product: I was made aware of the fairly lengthy lead time required for the product to come from the UK. However, I had done some research and was put off locally produced uPVC products which are mechanically jointed (screwed together) rather than the welded uPVC profile that comes from the UK. The frames from the UK also have all glazing beads on the INSIDE making them more secure. I also opted for the Laminate glass which I discovered would help reduce noise. PART 3 - Trades Survey: The installer came a few days after sign up and was fantastic. He made me feel completely at ease with his knowledge of the product and experience. He has been installing uPVC windows for more than 2 decades in Scotland. He also suggested a few adjustments to my install explaining why they were more suited to my home (he was correct) and his changes actually reduced the quote. PART 4 - Installation: The same Scottish tradesman came to visit and carried out the install with his apprentice. The process was so efficient and the guys made it look effortless. The end product is even better than I had hoped for. Genuine elite tradesmen! Benefits: NOISE: I tested my old timber windows against the new uPVC ones for noise and noted a 17 Db reduction in the traffic noise. Brilliant result. (Simple iPhone app) HEAT: I also now use my air conditioning for less than 2 hours on a very hot day, this in place of it running constantly. SECURITY: My new windows have brilliant multiple locking points making them very secure. The laminate glass is also more secure than the standard toughened or float glass in most Australian homes. MAINTENANCE: No more painting window sashes and frames! Woo Hoo!! A simple 3 monthly spray with the silicone spray recommended by Nu Eco (10 minutes) and I’m done. LOOKS: My new windows are absolutely beautiful. Thank you Nu Eco Windows. ...and please teach your installers to either sing better, or work quietly LOL.
Nu-Eco. Cannot fault the Product, the Company nor the People
I cannot speak highly enough about the whole company.
We decided in 2013 to replace timber French windows and a window with uPVC double glazed bi-fold doors. Having lived for a while in the UK we knew what we wanted. We contacted a number of companies including Nu-Eco and were impressed immediately with Russell's knowledge and professional approach in quoting and drawing up the sales contract. There was no pressure or sales gimmick on the day trying to get us to sign up immediately like some of the others and we were able to have questions a...nswered and visited their showroom to see similar doors in situ. A year later we were so pleased with the doors that we decided to replace all 5 windows and a sliding door in our Family room area. While the installation went well we noticed that every pane had a smear inside the glass. While this was a fault of the glass manufacturer Nu-Eco were only too keen to replace each pane. Unfortunately we had to do this another couple of times until we agreed that each pane was perfect. I say all this because firstly I know that they now no longer use that glass manufacturer and secondly because their after sales support is second to none and they bend over backwards to ensure that the product is right and the customer is satisfied. Last year, 2015, because we were so pleased with the windows and because we'd had no draughts in our Family room during winter we decided to replace every other window in the house - all 24 in total. The installation went without a hitch and while it was lovely in the summer to be able to open our windows (we'd never been able to do this before because the old timber ones had warped shut) we are now feeling the real benefit in winter with no draughts and a noticeable reduction in our use of central heating. We also cannot speak too highly about the installers. The two Andys are a credit to the company with their professionalism, attention to detail, promptness, friendliness and willingness to ensure that everything is just right before they're finished. And on top of that I learned to speak Scottish! We can highly recommend Nu-Eco and are more than willing to act as a reference through them if required.
Excellent company, people and product
We are extremely happy with the product and work provided by Nu-Eco. I had researched similar products and settled on Nu-Eco because of their high standards and our easy relationship with them. We felt that the company was here to help us, not themselves.
The product is high quality and performs as stated. Great people to deal with especially Russell the person who quoted, worked and communicated with us and Richard who installed the doors.
My wife and I noticed a dramatic change for the better with heating and cooling of our house and...we felt more secure because of the door strength, locks and laminated glass we specified. Russell was easy to talk to and always got back to us when we had questions. When installation occurred Richard was careful and ensured the job was accurate in levels for the doors. The completed job looks great. The cleanup was part of the job and no mess left which was an added bonus. Richard is a true professional.
Questions & Answers
What are their prices like for double-glazed uPVC windows?
Very competitive in price. Had 2 companies out and Nu-Eco were slightly cheaper and sales staff not as pushy as the other company. Would highly recommend.
Thank you Rhonda, It is always pleasing when our clients provide feedback to potential clients.
Hi Sam, We consider our product to be one of the best in the market, it is manufactured in the UK taking advantage of 30 years of experience and some of the newest technologies and manufacturing machinery available ensuring that you get the best quality product for the best price. Don't hesitate to contact us for a free measure and quote and rest assured there is no pushy sales pitch or huge price reductions from an over inflated price. Our first price is our best price and I am sure you will be pleasantly surprised.
Do these dgu, have the thermal break?
Not sure what you mean, they are argon filled panes....
They also have the option to put a 'reflective' layer in the internal glass; opposite for what is done in the UK. So Saturday just gone & nearly 40 in Melbourne & I thought we had air con in the mail level (we don't have an air con unit!) as house was very cool. We do have awnings too, which help too. Noted that windows were quite cool to touch, so radiant heat significantly less.
Only aluminium windows use thermal break design. Timber and upvc don't need a thermal break because they are better insulators. BTW some thermal break designs cause structural problems for the windows because of high temperature difference either side of the break leading to different expansion & contraction rates.
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