Reviewer Photos & Videos
Very disappointed with product and customer service .
Got them installed in 2012.
I thought they were covered by warranty as they say but after a phone call I've found out that's covered only for 5 years they shouldn't be saying 10 years then.
Very disappointed also with customer service , a bit rude and they tried to sell me new slats( shouldn't that be covered by warranty ?) .
Won't buy anymore from here
Good product, service and warranty.
We had a total of 5 window shutters installed just over a year ago.
There was a problem with one of the shutters on installation, the shutter was 10mm too long to fit in between the walls on either side of the window.
Nu style returned the following week with a new shutter and completed the installation.
After 9 months, I noticed that one of the shutters was making a noise on closing, too much tension on close.
I rang Nu-style and they sent out somebody to adjust the tension on the shutter at no charge.
Very happy with the shutters, service and the staff at Nu-style shutters.
Dont buy these
I would recommend using another company for your shutters. They promise the world and delivery very little. Customer service is terrible, and if you do choose them ask for the warranty, as you will need it although they will not abide by there own obligations.
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