Sold me old or used stock, either way it wasn't clean
They have since taken down the product I purchased from their site. New breastfeeding bottles and pumps aren't supposed to have a yellow tinge to them...they left out an item - said it wasn't in Stock - and only put through a refund after I contacted them. The second product was a similar item but not the one I ordered. Third item was fine, although i've only had it for a day and already it is looking worn out. Baby bottles came in loose unsealed plastic bags that contained small brown particles and bits of a dried up leaf. I sterilised half of...the items and then wiped off what appeared to be brown dirt or dust from around the bottles. I contacted Marc for a refund and return address, he was defensive, told me to the item had only been in their warehouse for a day or so and then he stated that I should find out how long the supplier had it stored away before it ended up at his facility. Marc and his company are not interested in protecting the customers and the babies who have to drink from the bottles they sell. They are not looking out for their customers. I have purchased breastfeeding and bottle feeding products from baby's r us, baby bunting etc, not once have I opened a box to find yellow bottles. The only time I have ever seen a bottle look that way was before I threw them out. I know what a new bottle looks like. Yellow bottles - according to the manufacturers - only occurs if the item is old or has been boiled and sterilised several times or if the product has come in contact with harsh chemicals. Great delivery time Nursing Angel but I'd warn every mother against purchasing personal items from them. You don't expect this from an Australian company, so disgusted at this and they claim to be the number 1 nursing retailer...
I purchased my Solidea Pregnancy shorts from your site and I want to say ; they are Fabulous! I was deciding between the two brans you have and I am so very pleased I chose these. your live chat girl was very helpful when I was asking her many questions. I'll return for there Recovery Shorts in a few months!
Just received my order, very happy!
I just got my large package in the mail today, totally satisfied and so glad I did not purchase anything from Bubs'n'Grubs who I was looking at first. After seeing the many good reviews on here of Nursing Angel vs Bubs'n'Grubs the winner was clear- Nursing Angel!
Hugely disappointed at this desperate time
I recently ordered parts for my breast pump as I broke them when my daughter was 4 days old.
I went straight online to order new parts via nursing Angel as they promoted reasonable delivery time. I made note that I was desperate for these items to arrive due to my circumstances.
However a week later I have called and all they can say is estimated arrival. time is not for another week.
So that is two weeks without a breast pump. I live rurally so I have no option to go into town and purchase anything. so now instead of being able to let t...hings heal, I just have to continue to feed through the pain and probably make things worse. So upsetting. They need to stipulate the possible wait time for deliveries so I could make other arrangements not sit and wait every morning to see if it has arrived. Won't be ordering anything through the website again.
Faulty product, won't replace or refund
I purchased a breast pump that was faulty, when I tried to contact nursing angel the phone numbers on the website were not in use, when I sent an email I received a phone number not listed on the site. I spoke to a person called "Danny" who told me I couldn't return the faulty pump, suggested I get Philips to send me a new one and sell the replacement on ebay to get my money back. When I told him I'm not happy about doing that he got very angry and hung up on me, when I called him back he hung up on me again. I had to get my refund via pay pal ...and I got consumer protection to call them to educate them of consumer law. There is a happy ending to my story, I got my refund and I upgraded to a better breast pump from a different store so they missed out on big $$$ moral of the story is don't upset a woman who just gave birth.
No Customer Service
Nursing Angel is good only till they sell their product. They don't provide any Service after that. I had terrible experience with them , wasted huge money with no value. Bought a breast pump which never worked for me and there was no solution provided by Nursing Angel. Most expensive breast pump and now that is sitting somewhere in the corner of my home. The product never full filled his purpose and the customer service was too rude to talk to.
Bad warranty Service and incorrect product descriptions.
Excellent service! Would recommend!
I purchased a Medela Freestyle pump from Nursing Angel Online as well as several other feeding accessories and am a satisfied customer. I found the service to be excellent, great friendly and knowledgable advice prior to the purchase and quick delivery to regional NSW. I will be recommending Nursing Angel to my friends whole heartedly.
Quick delivery, friendly and knowledgable advice
Breast Service!! :)
I Purchased a Medela Swing Breast Pump from Nursing Angel Online as well as other feeding accessories and couldn't have been happier with my choice to purchase from Nursing Angel :)) Easy to order, competitive pricing, pleasant service and fast delivery ..... Breast online store Ever, I mean best online store Ever!! :)
Reliable, Competitive Pricing
I ordered the Medula SNS Tubing nursing product 6 weeks ago as my baby was underweight & I needed to commence supplementary feeding. Nursing Angels customer service was impeccable. They had the exact product in stock & it was delivered to my door urgently. My 11 week old daughter is now thriving, thank you.
Fantasic online experience to be had. Lots to choose from!
I came across Nursing Angel by chance, as I desperately needed parts for my breast pump. The site stocked all that I needed and more. I ended up buying more than I needed due to an amazing array and range of goods. It was as easy as a click of a button, and the products arrived the next day! It is hard for me to get to the shops with 4 chidlren and I am so thankful that there is good quality online shops like Nursing Angel to make my like so much easier. I will definately be purchasing from Nursing Angel again.
Good quality products, reliable, quick, easy, time saver
My DD was born with a cleft palate. There wasn't a single chemist in town that stocked the Haberman SNF. I ordered it online from Nursing Angels and it turned up ASAP thanks to their Express Post option. I don't know what I would have done in a already difficult situation coping with my DD Special Feeding needs without Nursing Angels quick response. Did I mention that not a single chemist in my town sold the Haberman SNF that she needed. My husband and I were totally reliant on the single teat and bottle that the hospital had on hand till the ones I ordered arrived. Nursing Angel was our saviour. No more washing a bottle after every feed and now I know where to go for everything for my baby in the future.
Fast postage and great selection
So innovative and easy to use!
I have found Nursing Angel to be so helpful for products that I struggle to get elsewhere. Its easy to navigate around the site and offers good prices on their products. Shipping on bought products is fast and reliable which is all that matters. I feel that its a trustworthy website where I can always turn when I need a quality product(s).
Innovative, trustworthy, good price point
Quality care and advice
Nursing Angel has a fantastic range of good quality baby items that can be difficult to find in other baby nursery stores and pharmacies. They have not only items for breastfeeding but baby products that are really helpful. You are assured that the products are all genuine, and posted very quickly direct to your door. If you need advice the staff are easy to contact and are knowledgable an helpful. I really liked the good quality items they stock, they make life with a baby even more enjoyable. My most recent purchase was from the online store ...for an ergo baby carrier, I could check with ergo baby they were authorised sellers, Nursing Angel were the least expensive even with delivery, and provided great advice, a very happy experience. Love the ergo baby, I recommend them to everyone. Thankyou for a great store that stocks the right things. Delivery is quick and reliable, staff easy to contact, range of good quality products
Great resource for nursing mums
I have found useful products at good prices. I've been happy with my purchases and they have arrived very promptly. I particularly like the nursing bras and the nursing friendly clothing. I received lots of compliments on a dress I purchased and wore to my husband's 40th recently. No one realised it was a nursing dress!
Good prices, prompt delivery
One stop shop for all your breastfeeding needs
Great, friendly and reliable website. Products are always as pictured and at a good price. Shipping is fast and at a reasonable price unlike the big chain stores where products might be cheaper, but then they charge a ridiculous amount for shipping. I will always buy from the nursing angels website.
Excellent range of products
I discovered Nursing Angel while expecting our second child around 4 years ago. I have shopped on this fantastic site ever since. There are excellent, high quality products on offer at great prices. The sizing advice and descriptions make shopping for breast feeding clothes so easy. I have recommended Nursing Angel to countless friends and family members!
Wonderful range, easy to use website.
Questions & Answers
I have ordered a Medela breast pump and bottles from nursing angel, they have said it has been shipped straight from Medela but Nursing Angel do not have any tracking or confirmation it has been sent. Just wondering if anyone else has had this issue??
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