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So far, so good
Our experience has been good so far. Especially with our sales consultant from the Lightsview display home, he was able to customise a plan based on our block dimensions, was responsive and provide good advice throughout the pre-contract stage, 10/10 service. Contract is now signed and part way through selections. Will update as we progress, I am confident (hopeful?) that the inclusions and allowances provided are accurate.
Oakford Homes - A wise choice!
My first point of contact with Oakford homes was with the owner Tom himself. I explained how this was a second time build for us and discussed the issues we had with a different builder and that I was being extremely careful and wanted to make the right decision. Considering our block was narrow, we required a custom plan to suit us. Tom listened and provided guidance and put us in touch with one of his consultants who specialised in custom design. Guy who also has building experience worked with us taking the time and patience to walk us throu...gh the process and design the plan we had drawn up ourselves. Guy was quick with his responses to emails and was thorough and very informative. We were able to move swiftly and felt confident in our choice to sign up with Oakford. We liked that their standard inclusions were of a better specification than other builders. We did not feel pressured and allowances were made for the extras we wanted to include so we could see upfront the cost of the entire build before we signed. Oakford were very accurate with the estimates on the footings and therefore we were not surprised by the cost. Once construction started the build took approximately 6 months. The trades were all professional and the site was kept clean. Our supervisor was thorough and informative. We have been in our new home for 5 months and feel very comfortable to recommend Oakford Homes to anyone who is thinking of building. With Oakford it doesn't matter if your budget is big or small, they can work it to suit you and you will be happy you chose them. Thank you Tom and team for your help in making our dream a reality!
A Great Experience
a number of stages are critical to a successful and happy build, Oakford Homes in my opinion rated very good to excellent in all of them i.e.
1. display homes - genuine and understated if anything given they are capable of much more. Very Good
2. sales process - honest, reliable and do their best. Excellent
3. administration process - they struggle at times with workload, processes outside of their control and the obvious need to be accurate. Very Good
4. construction and supervision. Excellent.
5. post handover. only some very minor issues and done without any fuss. Excellent.
This was our seventh build and our second one with Oakford. It was our best experience in building so far.
When looking for a builder a family member who is in the trade suggested Oakford. Glad he did as they have given us a good looking, quality home which was a hassle free experience. We have an unusually long, skinny block and they helped us find a design that would fit, but also give us the room we needed. The finished product is so spacious, considering only 7 metres wide!! The selection process was fun as each component a separate adventure so not so mind boggling. Plans were finalized quickly as we were going away, which meant the build co...uld start. It was exciting to return home and find a frame up. A couple of issues on inspection date were soon fixed in time for handover . Cost wise the original estimate was pretty close to final figure. An unknown underground tank was found on the property at time of excavation which had to be removed and dumped which added to the cost. Otherwise the build was done in the time predicted. We just love being there!! And plenty of room for the family.
Quality Builder that you can trust
This was our first build so we didn't really know what to expect, but from some of the stories we have heard of other Builders in Adelaide we know we made the right decision in choosing Oakford to build our new house! Kimberley, the salesperson was really helpful and knowledgeable from the start and we like that she was down to earth and easy to talk to but also knew her stuff. Oakford made the selections process really easy and we found that inclusions were well above standard. Glenn was our Site Supervisor and we think we got really lucky in ...having such an awesome guy to oversee our build. He always went above and beyond and always stuck to his word! We understand that his job is highly stressful but he was always so calm and straightforward with everything. Whilst there were a few small issues along the way (like in any build) they were always sorted quickly and efficiently. Overall we are really happy with our new house and we get so many comments on it. Would we recommend Oakford Homes? Yes we would and have already done so! Thanks to everyone at Oakford Homes for the hard work put in to build our house.
Don't think twice, fantastic builder.
Carpentry is my family trade, somehow I didn’t follow the trend but when I asked my uncles if Oakford was a trustworthy quality builder they said don’t think twice, they are the builder for you!
Our journey started in 2016, we took Oakford some plans and ideas we had drawn up for a block we were about to purchase, they helped us tweak and optimize the plan to fit our modest sized block. Other builders had only really been interested in selling us a ‘cookie cutter’ one size fits all house.
Selections was great fun and not stressful at all. Oakfo...
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Great Experience from Start to Finish
Having had a nightmare experience with a previous builder I was apprehensive about building again. Oakford came highly recommended and certainly lived up to the recommendation. They have good processes in place that make building with them a very smooth experience. Every staff member I came in contact with was very helpful and professional and went out of their way to meet my needs. They use very good trades people who get it right the first time and provide you with a quality product. I am delighted with my new home which was on time and on budget. I have no hesitation in highly recommending Oakford Homes, I could not be happier.
Well done you guys
Our journey with Oakford sprang from a chance discussion with a tradie neighbour. When asked the merits of various builders and in response to a request for a recommendation, he unequivocally named Oakford as his preferred building company. When asked the basis of his recommendation, he responded with the advice that Oakford pay properly, pay on time, and treat their subbies, supervisors and customers with a level of respect that is not always apparent with some. As a consequence, he explained, subbies prefer to work with Oakford and so they...have managed to weed out any who cannot, do not, or will not comply with Oakford’s standards. The same applies to the supervisors. In consequence they have a well-motivated and stable workforce where the wheat has been sorted from the chaff. Our experience has borne that out. This has been our third total construct and we have also had two lots of additions. So we were well aware of potential issues. This has been the least complicated experience of the lot. From the initial sales enquiries, through the planning stages and ultimately the construction phase, nothing has appeared to be a problem. (A great change from a previous attempt with a builder who “is very leafy and grows near the water”. On that encounter it seemed that they wanted to build their house, not our home. The first disagreement came within ten minutes of our first meeting.) Not so with Oakford. Whenever we had questions queries or requirements, they were accommodated with a minimum of fuss. In only one instance did I have need to reject work of a subbie, (service trench inappropriately positioned). Our concern was acknowledged and rectified within 3 days. Our son, who has a building licence, kept a close eye on the work as it progressed, and expressed considerable praise for the work of the trades and especially the co-ordination prowess of our supervisor. From the time that dirt was cut until we took possession, the project flowed smoothly. About three months out we were given a completion date, and that was the day we had our final inspection. Well done David. As a cynical and hypercritical consumer, having now been in our home for a month, we have discovered nothing in the build quality with which we are unhappy. Without reservation I have no qualms about recommending Oakford as a builder worthy of consideration, for the construction of your new home.
Signed contract in May, received keys today! We lived in a larger Oakford home and decided to downsize. We chose Oakford for our new house as we were impressed with the quality of our previous home. A quality home at a competitive price with the highest building craftsmanship. Everyone at Oakford from Ron-sales, Juliette-selections, Megan-contracts and Neil the building supervisor exceptional. Ron answered all our initial questions and concerns professionally and friendly. Neil was excellent to deal with and answered any questions during the b...uilding process and his was communication timely and concise. The trade staff were friendly and helpful. A quality home finished 2 weeks early! We feel like it was family building our house as for eg trades would wave to us when drove by, Ron would stop and chat with us, it was also obvious that excellent service continued after contract signing. Absolutely no issues, completed at contracted price. Oakford building excellence! We love our home.
Started off great but unfortunately the process was not enjoyable at all.
The consultation process was fantastic, I could not fault [name removed] and the build itself was quick but I have nothing positive to say about the site supervisor and what happened during the build or handover. The site supervisor breached my confidentiality by sharing personal details regarding my payments with my grandparents making them feel extremely uncomfortable and preventing them from returning to the site as they were driving and walking through my block frequently before this incident. When I raised the matter with Oakford they stat...ed the site supervisor believed it was my father, this still does not excuse him almost "harassing" them about why I had not made the payment and claiming I was behind in my payments when in fact the gutter was poorly done and I refused to complete the payment until it was fixed. Why they thought it would be appropriate to discuss my personal matters with anyone on site which was not the home owner is beyond me and not appropriate. The site supervisor cancelled and changed meetings, he cancelled my 5:15 appointment at 5 then telling me he was on Annual Leave for over a week and could no longer book any after hour meetings (funny enough the following week when he wanted my final cheque he could meet me at 6:30). The house was not cleaned upon hand over and has since been cleaned however is still dirty, little things like the storm water as cement dried in it, the bathroom floors were not mopped, windows still have texta marks on them and the floors has what seems to be glue on them. I have found a chip in the floor that someone has attempted to cover with putty. When raising issues with the supervisor the response is poor and it is not followed up. On the day I collected my keys, there was absolutely no congratulations or anything at all, and then I have since had a friend build with Oakford and she received a hamper, it really makes you feel poorly treated when Oakford pick which clients they give hamper to. I am extremely disappointed with the whole process and have felt like all Oakford cared about was getting their money with little respect for their clients which was extremely disappointing for a first home owner who was really excited to buy and build their first home. Unfortunately this is just the start of the issues I have dealt with which I believe did not need to occur and could be easily rectified but attitudes and laziness has made everything more difficult and the process has now been awful.
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Excellent build and great service
Built with Oakford on our own block of land, using their design. The whole process was excellent and we were able to watch the home being constructed and speak with the various trades - all professional and taking pride in their work. Following hand-over, every minor defect was attended to promptly. There were no surprises or hidden costs, everything was documented and we have a beautiful home. Special thanks to Ron (sales), Juliette (selections) and Neil (supervior). No hesitation in recommending to anyone looking to build a new home.
Oakfords have fixed my bricks
After consultations with Oakford management, they have fixed & replaced my cracked bricks & mortar in a very timely manner at no cost to me. Thanks to Tom & his team! Great service & much appreciated!
Committed to client concerns
Although we are disappointed with the kitchen and means we need to find our own Kitchen/Cabinetry provider to fix at our cost, Oakford listened objectively to our concerns to try and resolve where they could. Unfortunately have been let down by their kitchen contractors.
At this point the Site Supervisor has been excellent and probably one of the best out of the last 3 construction projects we have done with other builders. We have been impressed also with the sales consultant and senior manager.
So far Oakford seems committed to have goo...d outcomes for their clients. Just wish they had a different kitchen/cabinetry company to deal with. We have the rest of the house yet to finish and we hope that the rest of the house can be completed to a high level finish.
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We wanted a custom home with numerous changes to a standard design. We chose Oakford Homes because they offered that service and others had reported good outcomes. We were delighted with the whole process, from initial design, through council approval, then construction and final completion. The house was completed on-time and on-budget. The building supervisor paid close attention to detail and was a pleasure to deal with. We encountered some minor issues which Oakford resolved to our satisfaction. We would certainly recommend Oakford to others considering building a home.
Fantastic Builder - Broke the stereotype for us
Oakford took over our build after the Homestead bankruptcy debacle, and I have to say it was a blessing in disguise.
Oakford's customer service is amazing, they are well organised, thorough and build a quality home that we are very proud of.
In addition to this, their post construction support has been second to none, attending to any issues that we have raised without a question. Our 3 month maintenance list was completed in full, and they were there to ensure we were happy. We did not expect to get this support and have to say that Oakford turned our biggest nightmare into a distant memory.
Not a bad word to say.
The reviewer stated that an incentive was offered for this review
Questions & Answers
How can I obtain a ball park price on an Oakford design so that I will have some idea of what I can spend on a block of land..?
First time home builders and we are looking into Oakford homes but the quotes we are getting seem to be a lot cheaper than other companies which seems to worry me slightly. I was wondering if anyone has built with them and could give a rough idea of how much the final cost was compared to the starting quote? we are not looking for fancy high class products as we are young and would rather build within budget and upgrade latter where possible. Any help or advice would be very welcome. Thanks
I wouldn't be too concerned with the price. We found oakford to be exceptional value and having built before understood all the different specs. They're specs are in most cases better than the others for a lot less. I'm not sure why, maybe ask them, but I suspect their margins are smaller and therefore you save.
The quality wasn't compromised either.
I think you will find building with them and very easy process.
Who did you end up building with? And what was your experience like?
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