Occom NBN 100/40 (Superfast)
Part of Occom 4.6 

Occom NBN 100/40 (Superfast)

 Verified
Occom NBN 100/40 (Superfast)
4.6

61 reviews

PositivevsNegative
92% · 565 · 8%

Adequate Speeds Yes · No
Value for Money
4.2
Transparency
4.2
Customer Service
4.4

Reviews

61 reviews
cheekmomo
cheekmomo
  Fair Incentive NBN 100/40

fix a problem internet

not easy to connect for the first time. The first person give a wrong password I cannot connect the internet. However today Muskan can help me. Over the phone she can tell me the right one and I can fix the problem.
Gigi Alonso
Gigi AlonsoSydney, NSW
  NBN 100/40

Amazing service

The technical support we received from Muskan was amazing. She was patient, clear with instructions and very knowledgeable.

Thanks heaps Muskan!! Show details

Aaron M.
Aaron M.
  NBN 100/40

Great service

Very happy with them, and customer service. Muskan wad easy going, and very helpful Show details
Jianelle
Jianelle
  NBN 100/40

Gurdeep Singh, a good customer service personal

Gurdeep Singh is a big help on our inquiry regarding to moving our internet service to a new address. It was a quick process thanks to his help and he is also nice to talk to.
Allan
AllanGreater Melbourne (Metropolitan), VIC
  Fair Incentive NBN 100/40

great job

fast & complete services!
staff are very very helpful!
already have 3 services with OCCOM! Show details
Sudhakar Raman
Sudhakar Raman
  NBN 100/40

Wow, Thank you!

This is to acknowledge and thank Gary who supported in getting my new connection setup completed. He helped me go through step by step and was very clear in his instructions and was patient enough till I complete the whole setup and ensured my Internet was up and running. Thank you Gary Much appreciated !
Tina G.
Tina G.Sydney, NSW
  NBN 100/40

Amazing support

My internet suddenly went down so I called their support line and it wasn't a very long wait which is fantastic. Sahil Sharma helped me troubleshoot my internet and got it back up and running in no time. He was patient and knowledgable and provided fantastic customer service. Very happy! Show details
Tony T.
Tony T.
  NBN 100/40

Excellent Support

I had an unexpected internet issue and couldn’t get it working after multiple resets but Oshim from support fixed it after a 2 minute phone call. No wait time required and was very helpful and friendly. Would recommend to anyone looking for a reliable and trustworthy ISP Show details
Iago A.
Iago A.South East Queensland, QLD
  NBN 100/40

Amazing experience with support

Excellent support and very quick help. Great service from Minakshi to help me connect my modem.
Ric Ward
Ric Ward4 posts
  NBN 100/40

Excellent service ! Well done Anshul !!

Anshul provided amazing service . He was extremely patient and provided expert assistance. Well done Andhul !! Show details
Neha S.
Neha S.
  NBN 100/40

Amazing customer support from Gurdeep Singh

Gurdeep Singh provided very good information and advice on the situation. The issue was immediately resolved. Show details
Boobal
BoobalSydney, NSW2 posts
  NBN 100/40

Occom router broken. So no Internet

Had an issue with Internet and connected occom through chat. Customer care executive named Amy was really helpful. Went through the process step by step very clearly. Thanks a lot for your service. Very quick and prompt help. Show details
Amir E.
Amir E.
  NBN 100/40

Gr at customer support

Needed assistance with my NAT type in order to change it from strict to open, Muskan helped me sort it out very quickly!
Matthew B.
Matthew B.
  NBN 100/40

Very good

Oshin was extremely helpful and solved the issue I was having. Show details
Tony C
Tony CSydney, NSW5 posts
  NBN 100/40

Good all round experience with product and service

I have always had good experience with the customer service from Occom. I must admit I was not a fan of having to use a provider I had never heard of as it is part of the strata arrangement in my building. To date I have not had any issues with the internet service or being able to get in touch with support staff if needed. In fact I just upgraded my connection with them to the nbn250 plan so will see how that goes. Show details
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Details

Compare all Occom listings
CategoryInternet Service ProvidersInternet Service ProvidersInternet Service ProvidersInternet Service Providers
Standard Monthly Price $89.88$69.88$56.88
Typical Evening Download Speed 90Mbps45Mbps11Mbps
Promotional Monthly Price $79.88$64.88
Promotional Offer

"Promotional price is for the first 6 months after signup, then reverts back to standard price"

"Promotional price is for the first 6 months after signup, then reverts back to standard price"

Max Upload Speed 40 Mbps20 Mbps1 Mbps
Max Download Speed 100 Mbps50 Mbps12 Mbps
Contract TypeMonthly / No Lock-inMonthly / No Lock-inMonthly / No Lock-in
Data AllowanceUnlimitedUnlimitedUnlimited
Packages AvailableStandaloneStandaloneStandalone
Service TypeFibre and NBNFibre and NBNFibre and NBN
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