- Sign in
- Write a review
As of 3rd September until 31st Oct 2019, as part of a targeted consumer trial, Olay offered reviewers the chance to win 1 of 4, $50 e-vouchers to write a positive or a negative review. Participants of the consumer trial also received a full sized Olay product to provide their feedback. It is possible that the reviews below may be written by consumers that have participated within this trial. This trial is running across a range of Olay products, and only 4 vouchers can be won.
Olay Regenerist Micro-Sculpting Cream
Reviewer Photos & Videos
My skin is red, itchy, and very hot to the touch
Was so looking forward to this cream! Very disappointed. Bought on monday 18th, applied tht evening, itching and redness started within several hours. Last night reapplied, to doublecheck, same results
Purchased in January 2021 for A$34.99.
Similar opinion? Write a review on ProductReview.com.au!
Michelle V.South East Queensland, QLD
Skin rash
My daughter got a rash all over her face after using this product and swelling
Was given as a Xmas gift with other Olay products so not sure price or where my mother purchased it.
Purchased in December 2020.
Similar opinion? Write a review on ProductReview.com.au!
Allergic reaction
I got this as a gift. I was excited to try it because I love skincare. First night I thought it was nice, it smelled good and made my skin feel nice and look glowy. I used it again the next night and woke up with a red, itchy, bumpy rash on my face spreading down to my neck. I immediately discontinued use and washed it off my face. I guess it was too late because I woke up this morning and the rash had spread even more, and it hurts. Been using aloe vera, cortisone cream and Benadryl to try and clear it up. I will be taking it back to get a refund because there's no point in keeping it if I can't use it.
Purchased in December 2020 at Costco.
Similar opinion? Write a review on ProductReview.com.au!
Find out how Olay Regenerist Micro-Sculpting Cream compares to other Moisturisers
Know better, choose better.
Rebecca VandykeSydney, NSW
- 6 reviews
- 3 likes
not impressed - microsculpting cream
First day seemed great. Second day I had pustules all over my face. Not impressed for such a well known brand. I have used other creams with hyaluric acid so it must be some other ingredient. Says made in Thailand on jar
Purchased in November 2020 at The Village Pharmacy for A$40.00.
1 comment
Similar opinion? Write a review on ProductReview.com.au!
allergic reaction
i applied to face and neck as directed, moments after applying whole face got itchy and turned red. The next morning i had a rash all over and hives. 3rd day face still red and tingly. Whats going on??
Purchased in November 2020 at cvs for A$31.99.
1 comment
Olay Customer CareOlay
Hi Lola,
Thank you for taking the time to share with us your feedback. We are so sorry to hear about your experience and we hope you're recovering and have stopped using the product.
... Read more
Similar opinion? Write a review on ProductReview.com.au!
allergy to this product
Used morning and evening for two days and I now have a terrible rash on neck and chest, small bumps, red and burning. I had to see a Dermatologist and got a script for Cortizone and am taking Benadryl every 6 hours. I expect a refund on the 4 jars I purchased at 35.00 each.
Purchased in October 2020 at Olay.
1 comment
Olay Customer CareOlay
Hi Florida,
Thank you for taking the time to share with us your feedback. We are so sorry to hear about your experience and we hope you're recovering and have stopped using the product. We would love... Read more
to learn more about your experience with our products if possible. Could you share where did you purchase the product and how long have you used it for until you experienced a reaction?Similar opinion? Write a review on ProductReview.com.au!
HELENMetropolitan Adelaide, SA
I am a new customer
I was quite surprised by the deceptive packaging - large box with small jar inside. Also, is there a trick to opening the jar for the first time without smashing it?
Purchased in October 2020.
3 comments
Olay Customer CareOlay
Hi Helen, we would love to help out and learn more about your experience with our product. We need to understand specifically which size of product you've purchased and the retailer which you have pur... Read more
chased from. Please contact our Consumer Care Team at 1800 028 820 (Australia) and they will be able assist. Thank you.Yes, it's the 50g jar and I bought it at my local Coles. I've just discovered how to open it, mainly because it was leaking some of the cream.
Olay Customer CareOlay
Hi Helen, thank you for your response. All of our moisturisers/creams are housed in a 50g/50ml jar which is standard across our brand. The box is made of paper (which you can recycle) and is designed ... Read more
to keep the product secure and safe. In this case, as you've mentioned that the cream was leaking - this might mean that the packaging is damaged. We would gladly replace this for you.Similar opinion? Write a review on ProductReview.com.au!
Dries my skin. Red peeling and burning
Was so happy to find product at Beauty Boutique that I bought 2 jars. Second day of use my skin was very dry,. blotched and burning. I have both jars. What a waste!
Purchased in September 2020 for A$24.99.
Similar opinion? Write a review on ProductReview.com.au!
Adverse reaction
I was so disappointed with this product. This is my first time to have an allergy in using olay. I tried to use, Olay regenerist micro sculpting cream at night and when I woke up, my face is burning,swelling and itchy!
To those have experienced the same, kindly advise me what was the solution to get rid this allergic reaction.
Purchased in September 2020.
1 comment
Olay Customer CareOlay
Hi Leslie,
Thank you for taking the time to share with us your feedback. We are so sorry to hear about your experience and we hope you're recovering and have stopped using the product.... Read more
We can appreciate that skincare is so different for each individual as we are all made up of unique DNAs. While our products have gone through rigorous testing each year (we are a global brand that serves over 20 million women worldwide, with 17 clinical trials conducted each year), it is inevitable that some products might cause a reaction to certain skin types/DNA, just like how some of us are gluten-intolerant or have an allergy to nut products. Your feedback is important to us, and we would love to hear more about your experience. Please contact our Consumer Care Team at 1800 028 820 and they will be able assist. Rest assured, our products have undergone rigorous testing and we will continue to place the safety of our consumers as our top priority. For more information on our product testing, please visit: https://anz.pg.com/product-safety/ Thank you, Olay Customer Care TeamSimilar opinion? Write a review on ProductReview.com.au!
Find out how Olay Regenerist Micro-Sculpting Cream compares to other Moisturisers
Know better, choose better.
red/burning face
I purchased the Regenerist Micro Sculpting cream at TJMaxx over the weekend. I applied it Sunday morning, and within 10 minutes, my face was red, rough feeling, and puffy. I have not applied it in the past 24 hours and my symptoms seem to be improving but have not resolved. Will not try again as there seem to be frequent similar concerns. Wish I had done my research prior to purchasing.
Purchased in September 2020 at T.J. Maxx for A$14.99.
1 comment
Olay Customer CareOlay
Hi Candace,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with our product. We hope you are ok and recovering. Your feed... Read more
back is important to us, and we would love to hear more about your experience.Similar opinion? Write a review on ProductReview.com.au!
- Regenerist Micro-Sculpting Cream
- Verified purchase
Burning and Irritated
I purchased several products that were recommended by your skin advisor. My skin is burning , itching, red and looks burned. My skin is normally oily. But I am so disappointed in these products. I did send an email in regards to my concerns and issues
Purchased in August 2020 at Oil of Olay website for A$125.00.
1 comment
Olay Customer CareOlay
Hi Erica,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with our product. We hope you are ok and recovering. Your feedba... Read more
ck is important to us, and we would love to hear more about your experience.Similar opinion? Write a review on ProductReview.com.au!
MichelleMetropolitan Adelaide, SA
Red and itchy
Used this two days in a row with tone serum and my skin became itchy around my jaw line and then my cheeks felt hot and were stinging, my face ended up sooooo dry and peeling like sunburn, I’ve never had any problems with any skin products before so I was shocked and disappointed
Purchased in August 2020 at Chemist Warehouse for A$25.00.
Similar opinion? Write a review on ProductReview.com.au!
Good product
I have been using this cream for about over 3 months now. I love the fact that leave my skin feeling soft and hydrated but its not oily.
Its absorb by the the skin very quickly and i am using it along with a combination of other products from Olay as a skin day and night routine.
Loving the regenerist range
Purchased in May 2020.
Similar opinion? Write a review on ProductReview.com.au!
UmmHamzahSydney
- 2 reviews
- 2 likes
What's wrong with this new batch
I have used Olay regenerist micro sculpting cream since years nearly a decade. It gave me perfect skin and everyone used to rave about it. But suddenly I bought this new one, been using for maybe a a week or two and on and I ff I will get this itchy rash on my skin cheeks, chin, forehead. I thoughgt it was a sun burn. And suddenly after taking a break from Olay and using something else I realised it was regenerist causing it. What's wrong and here I see people complaining, looks like something has changed. Please please get back the old formula, it was working quite well and doing wonders.
Purchased in June 2020 at Chemist Warehouse for A$35.00.
1 comment
Olay Customer CareOlay
Hi Hamzah,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with one of our products. We hope you are ok and recovering. Yo... Read more
ur feedback is important to us, and we would love to hear more about your experience.Similar opinion? Write a review on ProductReview.com.au!
DonnaMid North Coast, NSW
My face is turning red
I Have used it for just 2 days. My face is turning red and splotchy with a rash starting on my forehead My face feels hot And itchy, very disappointed
Purchased in July 2020 at Coles.
1 comment
Olay Customer CareOlay
Hi Donna,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with one of our products. We hope you are ok and recovering. You... Read more
r feedback is important to us, and we would love to hear more about your experience.Similar opinion? Write a review on ProductReview.com.au!
Find out how Olay Regenerist Micro-Sculpting Cream compares to other Moisturisers
Know better, choose better.
Lips, body allergic reaction, hives
After a couple of weeks, i finally have identified it’s this facial cream that make my lips and body have allergic hives. I have never had such bad allergic reaction from skin products. So bad I thought I found something good at the first use.
I even bought four more jars.
Purchased in June 2020.
Similar opinion? Write a review on ProductReview.com.au!
Terrible allergic reaction!!! Don't use
The first week or 2 seemed fine, though a little burning. Well yesterday I woke up with some redness and swelling under my eye, the redness got worse and is blister like, burning and itching, continued swelling. I am using a steroid cream on it in hopes that it will improve soon! I used both the day cream and the night cream. Seems like there are alot of similar reactions recently....looks like a bad batch! Not happy especially with the amount of money they cost and not returnable.
Purchased in July 2020 for A$25.00.
1 comment
Olay Customer CareOlay
HI Jennifer,
We are so sorry to hear that you have experienced a reaction using one of our products. We hope you are ok and recovering. The Regenerist Micro-sculpting cream (all variants) are designe... Read more
d to be used around the face but not the eyes and typically, most consumers will experience a reaction a few days after using the cream. Your feedback is important to us, and we would love to hear more about your experience so we can help you. Please contact our Consumer Care Team at 1800 028 820 and they will be able assist.Similar opinion? Write a review on ProductReview.com.au!
Red, hot and burning
I've always used okay products, after first application of the micro sculpting Cream and the over night cream as directed, my face has been red, and burning, and hot to the touch, I've persevered for 3 days but am going to stop, it cost me 50 for each product, very expensive just to have my skin burning
Purchased in June 2020 at Countdown for A$49.99.
Similar opinion? Write a review on ProductReview.com.au!
Donna R.Illawarra, NSW
- 2 reviews
Unfortunately not for me
I was so hopeful as I've used many Olay products in the past. After a couple of weeks I had itchy little lumps high on my forehead, little abrasions down the bridge of my nose, and an itchy patch on my right cheek. Am going to take a break to see if symptoms recede. I'm 74 with very dry winter skin. Donna
Purchased in June 2020 at Good Price Pharmacy, South Nowra, NSW for A$40.00.
Similar opinion? Write a review on ProductReview.com.au!
dymelzaAU
Face burning !
I used for two days and seemed fine, then third day I put it on after a shower and my face instantly started burning and a rash broke out on forehead and cheeks, I’ve washed it off but still burning, was hopeful this was going to be worth the cost :(
Purchased in June 2020.
1 comment
Olay Customer CareOlay
Hi Dymelza,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with the product. We hope you are ok and recovering. Your feed... Read more
back is important to us, and we would love to hear more about your experience.Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Payton A.asked
For anyone who has had a skin reaction to this product. What did you do to help with your skin reaction? I have red itchy bumps all over my face and rashes that look like a sun burn from using this product.
1 answer
My skin doctor told me to use hydrocortisone on my face to bring down the burning inflamed blotches on my skin.
Songasked
I've used this product for years, mostly during the winter when skin is dryer. Opened a new jar this December and I'm itchy, red, and swollen all over my face and neck after one application. How did the formula change? I bought two large jars of this.
2 answers
Olay Customer CareOlay
Hi Song, thank you for your message and feedback. Your feedback is really important to us and we would like to help you out. That does not sound right at all and you definitely should not be experiencing the above. Could you share with us where did you purchase the product from and when did you experience the above? Please feel free to reach us on our Facebook as we have a dedicated team to assist you from there. Thank you.
I purchased it at Costco several months ago. I applied cream from a new jar December 3 and noticed some itchiness the next morning. By mid-day the 4th my face and neck were red and puffy. I rinsed off with water and did not use another product for a couple days. It subsided by the 6th, but I started searching the internet to see if there had been some change in the formula.
TDLasked
My whole face feel like a really bad sun burn right after applying the cream. Redness and swollen afterwards. How to treat it? Bought at costco in December 2019.
Thank you
2 answers
I bought mine at Costco, too and I'm having the same issues.
Olay Customer CareOlay
Hi Lauren,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with our product. We hope you are ok and recovering. Your feedback is important to us, and we would love to hear more about your experience.
Please contact our Consumer Care Team at 1800 028 820 and they will be able assist. Rest assured, our products have undergone rigorous testing and we have always place the safety of our consumers as our top priority. For more information on our product testing, please visit: https://anz.pg.com/product-safety/
Thank you,
Olay Customer Care Team
Details
Category | Moisturisers |
---|---|
Skin Type | All |
Price (RRP) | $48.99 |
Day/Night Usage | Day |
Application | Face |
Release date | Dec 2007 |
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Olay Customer CareOlay
Hi Rebecca, Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with our product.
The photos attached are blur and we are unab... Read more
le to make an assessment from it. However, based on your review above, we would like to learn more so we can assist and provide a solution.