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Olay Regenerist Revitalizing Cream
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I am allergic to something in it
There is an ingredient in this product that makes my face red and itchy. I am not sure which ingredient is causing this. My mother uses it and loves it.
Purchased in November 2020 at Costco for A$20.00.
2 comments
Thank you for your reply. I had a burning sensation on my forehead in particular, and so I believe the reaction was triggered by the sun. I had burning and itching all over my face and neck.
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Rashes
I’m so sad. I got this. Loved how it felt. Day two I have a rash all over my checks that itches. I woke up itching and when I scratched it gross. Stuff popped and my face feels like scales. I’m so sad about this. Hopefully I can return it
Purchased in November 2020 for A$39.00.
1 comment
Olay Customer CareOlay
Hi Leann,
Thank you for taking the time to share with us your feedback. We are so sorry to hear about your experience and we hope you're recovering and have stopped using the product.... Read more
We can appreciate that skincare is so different for each individual as we are all made up of unique DNAs. While our products have gone through rigorous testing each year (we are a global brand that serves over 20 million women worldwide, with 17 clinical trials conducted each year), it is inevitable that some products might cause a reaction to certain skin types/DNA, just like how some of us are gluten-intolerant or have an allergy to nut products. We would absolutely love to help and to provide a solution for you. To begin, could you please share what is your skin type, what are the other products you have been using in your current regime and where did you purchase the product from? Thank you so much.Similar opinion? Write a review on ProductReview.com.au!
Melissa D.South East Queensland, QLD
Itchy, Red, Lumpy & Rash Effects
I used Olay many years ago & thought I’d try it again. I don’t usually have sensitive skin but these products caused a bad rash, severe itching, stinging & a burning sensation. After reading similar recent reviews it seems there maybe a bad batch out there. I will try & contact Olay customer service too. I had to get antihistamines & a ph balanced soap free cleaner & steroid cream. After not using the Olay & using the pharmaceutical products since yesterday it’s settling down thank goodness.
Purchased in August 2020 at Coles.
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Burned around eyes
I used the Regenerist day and night cream for two days. On the first day, I felt a sharp burning sensation around my eyes; on the second day the sensation was worse and in the morning of the 3rd day, by eyes were swollen shut and the entire area around my eyes was extremely red and swollen and very painful. It took almost 4 days treating the burned area with Aloe and a steroid cream to finally find some relief. Now my face is peeling. Its like I had a chemical peel. At almost 81, my skin is more fragile than it used to be and this was a horrible experience, and expensive as well. I have used and enjoyed Olay products for years with no problems at all and am very disappointed in this cream which is extensively advertised on TV.
Purchased for A$50.00.
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Face burns
My daughter got this for me for mother's day. I've used it for a week now and every day it burns my face terribly! The texture is nice, but not worth the burn. Almost feels like a chemical burn which is very unfortunate because I love most Olay products.
Purchased in May 2020 for A$30.00.
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My face is burning!
I’ve tried this four times and each time I’ve used it my face became red and felt like it was burning. Imagine a sunburn but maybe deeper in the skin.
Purchased in May 2020 at Walmart.
1 comment
Olay Customer CareOlay
Hi Robin,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with the product. We hope you are ok and recovering. Your feedba... Read more
ck is important to us, and we would love to hear more about your experience.Similar opinion? Write a review on ProductReview.com.au!
Itchy red bumps
I began using this product back in March gradually. At first it seemed to be okay and my skin felt softer. I have sensitive skin and do not usually put products on my face, so I put this on a little bit at a time gradually every few days. The past couple of weeks I began using it more as it seemed okay, but started seeing red spots poke up under my skin. I still applied this cream on my face and neck, but now after a month or so of using this my face is itchy, looks and feels like I have a sunburn and my neck is itching like crazy with lit...Read more
tle bumps. I have stopped using the product all together for the last 5 days, and it still feels this way. I read great reviews prior to February which is why I decided to try this product, but it seems as if something has either been tampered with or added to this product to make many have the same reaction. Will not purchase this again.1 comment
Olay Customer CareOlay
Hi Amy,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with the Regenerist Revitalizing Cream. We hope you are ok and rec... Read more
overing. Your feedback is important to us, and we would love to hear more about your experience.Similar opinion? Write a review on ProductReview.com.au!
Pink rash
I used regeneration cream and it burned but I went to sleep. Woke up with a pink rash on my face. Now it is scaly and peeling. I never had this reaction to any face cream I’ve ever used. A waste of 28.00.
Purchased in February 2020 for A$28.00.
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DebbieSouth East Queensland, QLD
Bad reaction to my skin
I've only used it for 3 days I found my skin to sting, and feel burnt, I applied it at night in the morning my face was puffy and had alot of redness and still had a stinging sensation... I washed my face and still found it to be stinging for a few hours afterwards...... I will not be applying the product ever again...... So disappointed in Olay product.
Purchased in February 2020 at Chemist Warehouse for A$24.95.
2 comments
Olay Customer CareOlay
Hi Debbie,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with our product. We hope you are ok and recovering. Your feedb... Read more
ack is important to us, and we would love to hear more about your experience.Hello customer care.
For 3/4 days after stopping the use I found my skin on my face became very dry and scally I have applied a natural moisturiser to my skin morning and night it is starting to improve. Regards Debbie
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Started using this heard so much about it
My skin is scalling wont be using this product should of had samples before using wish i could get my money back or something that would moisturize my face,face very dry started to scale
Purchased in December 2019 for A$27.00.
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Smitha G.Sydney, NSW
- 2 reviews
- 1 like
Caused scar and pigmentation
I used this cream for few days and my face got rashes then skin peeling, all across face and especially around eyes which eventually left dark patches. Though I figured out the reaction in few days damage was already done. I had to undergo costly and painful laser treatment to remove scars years later(only coz I dint know what treatment helps here). Not sure what ingredients caused reaction in me to this severe extend, but I will stay clear from this product. Suggest anyone to do patch test before applying to face.
Purchased in August 2014 at Chemist Warehouse.
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- Regenerist Revitalizing Cream
- Verified purchase
Product does not work for me.
After 5 days of using this product my face feels itchy and bumpy, very irritated I heard so many good things about this product I was hoping it would work for me
Purchased in November 2019 for A$31.00.
1 comment
Olay Customer CareOlay
Hi Sue,
Thank you for taking the time to share with us your feedback. We are so sorry to hear that you had an unfortunate experience with our product. We hope you are ok and recovering. Your feedbac... Read more
k is important to us, and we would love to hear more about your experience.Similar opinion? Write a review on ProductReview.com.au!
SuzMetropolitan Adelaide, SA
Allergic reaction
I've been using Olay Regenerist for years. Recently - around 2-3 months ago I started getting irritation on my face, which kept getting worse until my eye lids and under my eyes were incredibly puffy, my lips and face were swollen and my skin started to flake. It took a long time to work out what it was, I went thru food allergies, face wash, body wash, eye drops, nose sprays, washing machine powder - the whole works, until someone mentioned that it could be a change in the formulation of my face cream. And there it was, I stopped using all my ...Read more
Olay products and almost immediately my face started to show signs of less irritation, almost immediately my lips stopped swelling and by the third/fourth day my eyes had nearly gone back to normal. I just couldn't believe it, my favorite cream - I can't use it any more :(Purchased in January 2019 at Coles for A$34.95.
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KezMelbourne
- 2 reviews
- 2 likes
Shocking, damaging to your skin
Was quite shocked with the reaction my skin had after apply this to my face. I have never reacted to a moisturise before. Skin felt burnt and my face appeared flushed. My cheeks were red and sore all day.
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Georgie HBallarat
Gave me the worst breakout I've ever had and dried out my skin!
After only one day of trying the Olay Regenerist Revitalizing Face Cream I had the worst pimple breakout I have ever had in my life. I used to be prone to acne as a teen but not so bad now in my twenties but today I had a breakout worst than any in my hormonal teen years. My face feels burnt and dried out and extremely tender tender to touch which is embarrassing as I work in customer service. The procuct also made my face feel sweaty and greasy before it began to feel burnt and dry. Would not dare recommend this product.
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Questions & Answers
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Details
Category | Moisturisers |
---|---|
Skin Type | All |
Day/Night Usage | Day |
Price (RRP) | $36.99 |
Application | Face |
Release date | Dec 2007 |
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Olay Customer CareOlay
Hi 342 Copperleaf,
Thank you for taking the time to share with us your feedback. We are so sorry to hear about your experience and we hope you're recovering and have stopped using the product.... Read more
We would like to learn more about your experience so we can assist you better. Could you please share how often you have used our product, your skin type and the current skincare regime you are using? Alternatively, you may also choose to contact our Consumer Care Team at 1800 028 820 (Australia) and they will be able assist. Rest assured, our products have undergone rigorous testing and we will continue to place the safety of our consumers as our top priority. For more information on our product testing, please visit: https://anz.pg.com/product-safety/ Thank you, Olay Customer Care Team