Don't waste your money - not fit for underwater use
We have used this camera underwater and it has taken some great photos and videos. We have always washed it thoroughly in fresh water after use but we have had issues with fogging.
We sent it to Olympus for a repair and they advised that the seals were perished and there was nothing we could do and they could dispose of the camera for us!! It is still relatively new!!
Olympus advised that we should have had them change the seals every year at a cost of a minimum of $120 per year. This would make it the most expensive camera!!
We bought this...camera to use underwater (as advertised) and it is not fit for purpose. When I spend that much on a camera, I expect to get more than 3 years life out of it. VERY DISAPPOINTED OLYMPUS. This is the last Olympus camera I will be buying.
Don't buy this camera or its underwater housing
I bought the camera 1 year and 2 months ago and the underwater housing a month later. The underwater housing began fogging on my most recent vacation, so I used the camera out of the housing, but the camera leaked. Now neither the camera nor the underwater housing work. I am stuck with $600 of useless junk that will cost almost $300 to fix because I missed the warranty period by 2 or 3 months. Also, my snorkeling vacation was ruined because I couldn't take underwater pics. DO NOT BUY THIS CAMERA.
Doesn't go close to advertised use. Olympus service appalling.
We own both a TG2 and TG4. The cameras do not go close to any of the marketed material with respect to its capability for quality pics underwater and in no way stands up to ANY element of 'go anywhere / tough'. It's unconscionable how far from advertised use the product is. When we had a small issue with the first shock that the camera came to, Olympus customer service spent a great amount of time pointing to a warranty which was substantially different to their marketing campaign and tried to up sell us to more products with no satisfactory fix offered! It was appalling, do not waste your time. we have gone back to the equivalent Lumix.
Questions & Answers
My camera wont turn on. the on light is flashing but it wont turn on. battery is fully charged. Any ideas?
Sorry, I have no idea.
Condensation is terrible despite opening and drying out the camera each time I use it. My photos are always blurred by the condensation in the lens. I’ve given up using it in water. Any suggestions?
Lens fogging will occur when the camera is subjected to a change in temperature, and insufficient time is allowed for the temperature to normalise. For instance, leaving the camera in the sun, then jumping into the water = fogging. Leaving the camera in cold air-conditioning, then taking it into the sun = fogging. So try to avoid rapid changes in temperature. In the sun, keep the camera covered by a towel for instance. Leaving a cold room, give it time to adjust to the hotter temperature. The only time I get fogging is leaving a very cold air-conditioned area and going into a warm environment. 20 minutes in a shaded area in the new, warmer environment, addresses the fogging. Good luck. Dirk.
Thanks those are very helpful suggestions
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